3 jobs found in tyne and wear

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    • north shields, tyne and wear
    • temporary
    • £11.00 per hour
    • full-time
    Office Services Post Operator£11.00 per hour(initially 6 months, with potential to extend term37.5 hours per week,Monday to FridayNorth ShieldsPurposeYou will be working in the clients mail room so past experience would be an advantage. Be happy to take courier bookings and delivery to right area of the business (some lifting required if heavy items such as laptops, back boards etc)Working on my clients site, providing the highest level of customer service in logistical support for the LTS team during operational hours.Demonstrating a responsible approach and professionalism in the role at all times.Direct client liaison over job requirements, taking responsibility for quality, efficiency and deadline achievement. Working as an integral part of the client team, able to manage workflow and prioritise a varied workload.ClientBuild and support excellent client relationshipsPro-active approach to continuous improvement, providing feedback to the client on the best method of operationLiaise with the client in a professional and helpful manner at all timesTake ownership of each job produced and ensure the client is promptly informed about any issuesEnsure full handover is given or taken when starting or finishing a shift as requiredSupport colleagues and work as a team in order to achieve the best results for the clientSense of initiative, and display an adaptable and flexible approachA willingness to undertake overtime when this is required during the week and weekendsAdministrationEnsure all jobs are logged and recharged to the client accordingly; use job tracking software / recharge process as requiredEnsure relevant cost centre / contact information is received for any request which will need to be rechargedEnsure accuracy when recording any data or financial information whether electronically or by hard copyEnsure all administrative procedures are completed accurately; including completion of all logs and data captureAssist with collation of data required for Month End reportingOperationsWork with enthusiasm, using own initiative and highlighting issues when appropriate to the managerOversee the handling of Inbound & Outbound deliveries, including monitoring and tracking of stock and booking couriersCompleting stock audits for both PC's and Mobile phones when required and reporting back on any discrepanciesAsset management utilising FNMS & SNOWUtilise other on-site applications where necessaryEnsure all SOP's are followedMeet service level targets set on an individual and team basisEnsure working area and stock areas are kept tidy at all timesAny ad-hoc duties as requested by the on-site management teamEssential skillsGood PC skills including Word, Excel and Email communicationsDemonstrable customer service and work flow skillsAbility to work under own initiative and as part of teamAbility to work under pressure to tight deadlinesPhysically fit and able to lift items up to 20kgs as part of normal daily routinePossess a critical eye in terms of accuracy and attention to detailDisplay an adaptable and flexible approachOwn a positive 'can do' attitudePrevious Logistics/Mailroom experience is desirableExcellent customer serviceExcellent communication in both written and spoken formats (face to face and telephone)Good literacy, verbal reasoning and numerical abilityRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Office Services Post Operator£11.00 per hour(initially 6 months, with potential to extend term37.5 hours per week,Monday to FridayNorth ShieldsPurposeYou will be working in the clients mail room so past experience would be an advantage. Be happy to take courier bookings and delivery to right area of the business (some lifting required if heavy items such as laptops, back boards etc)Working on my clients site, providing the highest level of customer service in logistical support for the LTS team during operational hours.Demonstrating a responsible approach and professionalism in the role at all times.Direct client liaison over job requirements, taking responsibility for quality, efficiency and deadline achievement. Working as an integral part of the client team, able to manage workflow and prioritise a varied workload.ClientBuild and support excellent client relationshipsPro-active approach to continuous improvement, providing feedback to the client on the best method of operationLiaise with the client in a professional and helpful manner at all timesTake ownership of each job produced and ensure the client is promptly informed about any issuesEnsure full handover is given or taken when starting or finishing a shift as requiredSupport colleagues and work as a team in order to achieve the best results for the clientSense of initiative, and display an adaptable and flexible approachA willingness to undertake overtime when this is required during the week and weekendsAdministrationEnsure all jobs are logged and recharged to the client accordingly; use job tracking software / recharge process as requiredEnsure relevant cost centre / contact information is received for any request which will need to be rechargedEnsure accuracy when recording any data or financial information whether electronically or by hard copyEnsure all administrative procedures are completed accurately; including completion of all logs and data captureAssist with collation of data required for Month End reportingOperationsWork with enthusiasm, using own initiative and highlighting issues when appropriate to the managerOversee the handling of Inbound & Outbound deliveries, including monitoring and tracking of stock and booking couriersCompleting stock audits for both PC's and Mobile phones when required and reporting back on any discrepanciesAsset management utilising FNMS & SNOWUtilise other on-site applications where necessaryEnsure all SOP's are followedMeet service level targets set on an individual and team basisEnsure working area and stock areas are kept tidy at all timesAny ad-hoc duties as requested by the on-site management teamEssential skillsGood PC skills including Word, Excel and Email communicationsDemonstrable customer service and work flow skillsAbility to work under own initiative and as part of teamAbility to work under pressure to tight deadlinesPhysically fit and able to lift items up to 20kgs as part of normal daily routinePossess a critical eye in terms of accuracy and attention to detailDisplay an adaptable and flexible approachOwn a positive 'can do' attitudePrevious Logistics/Mailroom experience is desirableExcellent customer serviceExcellent communication in both written and spoken formats (face to face and telephone)Good literacy, verbal reasoning and numerical abilityRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • newcastle upon tyne, tyne and wear
    • permanent
    • £9.50 - £9.51, per hour, Holiday Pay + Pension
    • full-time
    Customer Service AdvisorCustomer Service Advisor - Newcastle - Leading employer Are you a customer focused Administrator or Customer Service Advisor seeking a new role with a leading company?Are you looking for a leading employer that can offer great training and progression?Our leading Property Management client are seeking a motivated and driven Customer Service Advisor to work form there offices in Newcastle (NE12) on a long term full time contract. Working as part of successful and established team, you will provide first line support to colleagues in relation to internal services and client support.Immediate start Excellent working environment Full training provided £9.50ph + Holiday Pay + Pension Long term contract - potential for permanent Duties include: Effectively manage and respond to all enquires and communication via all contact channelsProvide advice and information on a range of services as requiredReceive, process and issue applications for servicesProcess paymentsTo adhere to established procedures for each service request. Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standardsAssisting in service development and continuous improvementExperience needed:Experience in providing help, advice and information in a customer service environment Experience of gathering organising and managing informationExperience of working in a team and in a performance management cultureExperience of working with a wide range of ICT systems including Microsoft OfficeMotivated, keen to progress and learn For further details, please apply today to contact Catherine Rowland on 01489560180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Customer Service AdvisorCustomer Service Advisor - Newcastle - Leading employer Are you a customer focused Administrator or Customer Service Advisor seeking a new role with a leading company?Are you looking for a leading employer that can offer great training and progression?Our leading Property Management client are seeking a motivated and driven Customer Service Advisor to work form there offices in Newcastle (NE12) on a long term full time contract. Working as part of successful and established team, you will provide first line support to colleagues in relation to internal services and client support.Immediate start Excellent working environment Full training provided £9.50ph + Holiday Pay + Pension Long term contract - potential for permanent Duties include: Effectively manage and respond to all enquires and communication via all contact channelsProvide advice and information on a range of services as requiredReceive, process and issue applications for servicesProcess paymentsTo adhere to established procedures for each service request. Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standardsAssisting in service development and continuous improvementExperience needed:Experience in providing help, advice and information in a customer service environment Experience of gathering organising and managing informationExperience of working in a team and in a performance management cultureExperience of working with a wide range of ICT systems including Microsoft OfficeMotivated, keen to progress and learn For further details, please apply today to contact Catherine Rowland on 01489560180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • newcastle upon tyne, tyne and wear
    • contract
    • £9.50 per hour
    • full-time
    JOB TITLE: Sales AssistantLOCATION: Newcastle DURATION: Initially 12 Weeks- Opportunity for TEMP-PERM for the right candidatesPAY: £9.50 p/h HOURS: 32 hours per week Randstad are currently recruiting on behalf of a luxury retail brand. We have varied contract opportunities available and are always open to discuss an individual's flexible working needs, whether this be Full time, Part time or Ad hoc work around studies.We're looking for dedicated and driven Sales Assistants, to join our clients' luxury store . A successful candidate should demonstrate a strong understanding of the retail industry (fast paced , customer focused , peak times of the year , upcoming events or demands on the business ) and show strong customer service skills .Previous experience in a similar retail or customer facing role is desired but not essential.Responsibilities:Welcoming customers to the store and adapting to meet their needs.Having the ability to build a rapport with a customer so they leave the store feeling happy and satisfied with their experience.Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.Be professional and Proactive at all timesEnsuring a premium customer experience through exceptional customer service and excellent delivery of all elements and performance.Being a proud and passionate brand ambassador for the brand.Take responsibility, show motivation and in return you can expect great opportunities.What are we looking for?We're looking for confident and charismatic individuals who can deliver exceptional customer serviceutilising strong communication and interpersonal skills.Our client wants every customer to have the best experience and you'll need passion and panache to provide exactly that. Whatever the customers needs, you'll be on hand to deliver, Full training and support will be provided so ensure you are equipped with the knowledge to be a successful sales assistant.If you are interested then please apply with an up to date CV. Suitable candidates will be contacted by a consultant. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    JOB TITLE: Sales AssistantLOCATION: Newcastle DURATION: Initially 12 Weeks- Opportunity for TEMP-PERM for the right candidatesPAY: £9.50 p/h HOURS: 32 hours per week Randstad are currently recruiting on behalf of a luxury retail brand. We have varied contract opportunities available and are always open to discuss an individual's flexible working needs, whether this be Full time, Part time or Ad hoc work around studies.We're looking for dedicated and driven Sales Assistants, to join our clients' luxury store . A successful candidate should demonstrate a strong understanding of the retail industry (fast paced , customer focused , peak times of the year , upcoming events or demands on the business ) and show strong customer service skills .Previous experience in a similar retail or customer facing role is desired but not essential.Responsibilities:Welcoming customers to the store and adapting to meet their needs.Having the ability to build a rapport with a customer so they leave the store feeling happy and satisfied with their experience.Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.Be professional and Proactive at all timesEnsuring a premium customer experience through exceptional customer service and excellent delivery of all elements and performance.Being a proud and passionate brand ambassador for the brand.Take responsibility, show motivation and in return you can expect great opportunities.What are we looking for?We're looking for confident and charismatic individuals who can deliver exceptional customer serviceutilising strong communication and interpersonal skills.Our client wants every customer to have the best experience and you'll need passion and panache to provide exactly that. Whatever the customers needs, you'll be on hand to deliver, Full training and support will be provided so ensure you are equipped with the knowledge to be a successful sales assistant.If you are interested then please apply with an up to date CV. Suitable candidates will be contacted by a consultant. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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