sales coordinator.

* Post and reconcile customer payments to reflect accurate account outstanding.
* Own end-to-end order execution: planning, forecasting, order receipt, dispatch, and applying
standard/special discounts.
* Liaise with Credit Control and Supply Chain for timely approval and dispatch of all customer
orders.
* Support customers by resolving queries and driving the complaint resolution process.
* Ensure material availability by coordinating with Planning, Purchase, Manufacturing, and
Logistics to meet customer schedules.
* Track pending orders, update teams, and coordinate balance cheques and sample needs with the
sales team.
* Make outbound calls to generate orders at the desired frequency and product mix.
* Share advance forecasts with seniors and supply chain before cut-off for plant dispatches.
DESIRED CANDIDATE PROFILE
Educational qualification Any Graduate
Minimum years of experience 2-6 years of experience in Sales Coordination or related field.Specific skills / Personal attributes* Strong understanding of Order Management, Dispatch
Planning, Customer Support, Payment Follow-up
processes.
* Proficiency in using ERP systems for managing sales
orders and tracking inventory levels.
* SAP knowledge would be an added advantage.
* Excellent communication skills for effective interaction
with customers via phone calls/emails/chats.
* Regional language proficiency is preferred.Location of posting Ahmedabad, Gujarat

experience

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