Key Responsibilities
- Sales & Customer Engagement:
- Greet and welcome customers entering the showroom with a warm and professional demeanor.
- Understand customer requirements regarding fabrics, designs, occasions, and budgets.
- Demonstrate and drape sarees/fabrics elegantly to help customers visualize the final look.
- Cross-sell and up-sell products (e.g., matching blouses, dress materials, or accessories).
- Consistently meet or exceed monthly individual and store sales targets.
- Store Operations & Merchandising:
- Maintain the visual merchandising standards of the assigned counter, ensuring fabrics and sarees are neatly folded, arranged, and beautifully displayed.
- Keep track of stock levels on the floor and coordinate with the warehouse team for replenishment.
- Ensure the correct price tags and promotional labels are attached to all merchandise.
- Assist in periodic stock-taking and inventory audits.
- Customer Relationship Management (CRM):
- Build and maintain relationships with regular walk-in clients and loyal customers.
- Inform customers about new arrivals, festive collections, seasonal offers, and loyalty programs.
- Handle customer queries, complaints, or return requests gracefully according to company policy.
Requirements & Qualifications
- Education: High School Diploma / Graduate in any discipline (Fashion Designing or Retail Management background is a plus).
- Experience: 1-3 years of experience in retail counter sales, preferably in premium ethnic wear, textiles, sarees, or luxury apparel brands.
- Skills:
- Excellent communication and interpersonal skills.
- Fluency in the local language and Hindi (English is an added advantage).
- Strong knowledge of fabrics, prints, textures, and saree draping styles.
- A polite, patient, and customer-first attitude.
- Basic numerical skills for billing assistance and tracking targets.
