senior business and change management analyst - on-site.

Advantages
• Enjoy flexibility with a balanced work schedule supporting your professional focus.
• Drive organizational change across high-visibility projects and business initiatives.
• Work alongside collaborative leadership teams to transform operational workflows.
• Utilize your expertise across both technical process design and change strategy.
• Expand your portfolio by delivering user-centered solutions within the public sector.

Responsibilities
• Lead discovery sessions, stakeholder interviews, and workshops to gather and validate functional requirements.
• Map current state business processes and recommend re-engineering opportunities to improve operational efficiency.
• Develop comprehensive business cases, user stories, use cases, and technical project documentation.
• Facilitate user acceptance testing, business readiness assessments, and post-implementation reviews.
• Create and execute change management plans, communication materials, and stakeholder engagement strategies.
• Build targeted training, coaching, and resistance management approaches to encourage system adoption.
• Identify project risks and collaborate with technical teams to recommend effective mitigation strategies.

Qualifications
• University degree in Business Administration, Information Systems, Public Administration, or a related discipline.
• Minimum of four years of experience in business analysis, process mapping, and change management execution.
• Professional certification in business analysis, such as IIBA or equivalent credential.
• Recognized change management certification, such as Prosci Certified Change Practitioner or ACMP.
• Demonstrated proficiency in Agile, Waterfall, or hybrid project delivery methodologies and process mapping tools.

Summary
If you are ready to bring your business analysis and change management skills to this exciting opportunity, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!

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