senior it technical business analyst - onsite.

Advantages
• Work on a high-profile modernization initiative that directly influences the adoption of AI and emerging technologies.
• Engage with a wide variety of stakeholder groups ranging from Correctional Services to Emergency Management.
• Influence the strategic IMT roadmap for a large public sector entity.
• Flexible work environment focusing on process re-engineering and value-stream mapping rather than technical implementation.
• Opportunity to apply Lean Six Sigma principles to complex, real-world service delivery challenges.

Responsibilities
• Conduct a comprehensive assessment of current manual service delivery processes across five distinct divisions.
• Create detailed end-to-end process maps and identify specific pain points and root causes.
• Develop baseline metrics for manual workflows including cycle time, error rates, and resource effort.
• Recommend practical strategies for technology adoption involving digitization, automation, and AI.
• Collaborate with technical teams to ensure modernization opportunities align with cybersecurity and privacy standards.
• Prepare executive-level reports and presentations that summarize findings and offer a phased strategic plan.
• Provide change management support to help stakeholders prepare for the transition to new digital tools.

Qualifications
• At least 5 years of experience in data analysis, reporting, and developing evaluation plans for project outcomes.
• Proven background in business process analysis and modernization using RPA and AI to find efficiency gains.
• Strong experience in process mapping and building current-state baselines within complex service environments.
• Possession of a Lean Six Sigma Green Belt or significant experience applying these principles to automation.
• Demonstrated ability to develop strategic roadmaps and evaluation frameworks for executive audiences.

Summary
This is a unique opportunity to act as a catalyst for change within a major public sector department. If you are a forward-thinking analyst who excels at translating manual workflows into digital opportunities, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

We look forward to supporting you in your job search!

Good luck!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.