Job opening - Service Delivery Manager @ Famous Global Company in 東京23区,大阪 | Randstad

summary

東京23区,大阪, 東京都
¥8,000,000 - ¥12,000,000 per year, 年収800 ～ 1,200万円
permanent

job category
information technology

job details

社名
社名非公開

職種
その他　技術系（IT・Web・通信系）

業務内容
New Position at Famous Global company
Work with local and Global counterparts
Self growth and career path growth

求められる経験
■4+ years of experience in IT operations, application support, or service management
■Basic knowledge of ITSM processes (incident, problem, change management) ...

■Understanding of service delivery, performance monitoring, and SLAs
■Experience working with cross-functional teams and external partners
■Familiarity with enterprise IT systems, applications, and issue resolution
■Ability to track and improve service performance using metrics/tools
■Exposure to vendor/service provider management and IT service contracts
■Working knowledge of project management methods (Agile/Waterfall) and tools (e.g., Jira)
■General understanding of IT infrastructure, integrations, and compliance (e.g., GxP)
■Strong communication, stakeholder management, and problem-solving skills
■Business level English and Business level Japanese (JLPT N2 or above) for non-Japanese candidates

保険
健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生
定期健康診断、慶弔見舞金、社員割引制度
厚生活動/施設：社内認定クラブ制度（規定により活動費一部助成あり）、社員カフェテリア、仮眠室完備、リラクゼーションルーム、コーヒー無料サービス

休日休暇
日曜日,土曜日,祝日
-

給与
年収800 ～ 1,200万円

賞与
YES／有り
雇用期間
期間の定めなし

show more

社名
社名非公開

職種
その他　技術系（IT・Web・通信系）

業務内容
New Position at Famous Global company
Work with local and Global counterparts
Self growth and career path growth

求められる経験
■4+ years of experience in IT operations, application support, or service management
■Basic knowledge of ITSM processes (incident, problem, change management)
■Understanding of service delivery, performance monitoring, and SLAs
■Experience working with cross-functional teams and external partners
■Familiarity with enterprise IT systems, applications, and issue resolution
■Ability to track and improve service performance using metrics/tools
■Exposure to vendor/service provider management and IT service contracts
■Working knowledge of project management methods (Agile/Waterfall) and tools (e.g., Jira)
■General understanding of IT infrastructure, integrations, and compliance (e.g., GxP)
■Strong communication, stakeholder management, and problem-solving skills
■Business level English and Business level Japanese (JLPT N2 or above) for non-Japanese candidates

保険
健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生
定期健康診断、慶弔見舞金、社員割引制度 ...

show more

experience
■4+ years of experience in IT operations, application support, or service management ■Basic knowledg

share this job.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

technical support team manager - full remote
- 東京23区,大阪, 東京都
- permanent
- ¥9,000,000 - ¥12,000,000 per year, 年収900 ～ 1,200万円
社名社名非公開職種ITプロジェクトマネージャー業務内容Full remote availableCareer path and career growth opportunitiesHybrid work environment求められる経験Technical Competencies · Strong troubleshooting background (systems, networks, applications). · Proficiency in CRM/case management and telephony platformsEducation & Experience · Bachelor’s degree preferred or equivalent technical or operational experience. · 2–4 years’ experience in technical support or c
posted 19 february 2026
社名社名非公開職種ITプロジェクトマネージャー業務内容Full remote availableCareer path and career growth opportunitiesHybrid work environment求められる経験Technical Competencies · Strong troubleshooting background (systems, networks, applications). · Proficiency in CRM/case management and telephony platformsEducation & Experience · Bachelor’s degree preferred or equivalent technical or operational experience. · 2–4 years’ experience in technical support or c
show job details
ai product manager - stable global company
- 東京23区,大阪, 東京都
- permanent
- ¥10,000,000 - ¥13,000,000 per year, 年収1,000 ～ 1,300万円
社名社名非公開職種その他　技術系（IT・Web・通信系）業務内容New Position at Famous Global companyReport directly to a Global Head of Cyber SecuritySelf growth and career path growth求められる経験・Bachelor’s degree or above (prefer someone with Computer Science or related degree) ・At least 4 years of experience in solving challenging technical problems in 2 or more of the following areas: ・Generative AI (LLMs, prompt engineering) and AI Agent frameworks. ・Prompt optimization and retrieval-a
posted 2 february 2026
社名社名非公開職種その他　技術系（IT・Web・通信系）業務内容New Position at Famous Global companyReport directly to a Global Head of Cyber SecuritySelf growth and career path growth求められる経験・Bachelor’s degree or above (prefer someone with Computer Science or related degree) ・At least 4 years of experience in solving challenging technical problems in 2 or more of the following areas: ・Generative AI (LLMs, prompt engineering) and AI Agent frameworks. ・Prompt optimization and retrieval-a
show job details

Thank you for subscribing to your personalised job alerts.

You need to enable JavaScript to run this app.