Job Description
Position: Service Engineer - Aftersales
Qualification: ITI / Diploma /B.E - mechanical
Location: Gujarat
Years of experience: 5 to 8 Years
Key Deliverables: Equipment performance Assurance, Customer Satisfaction, Pre-Delivery
Inspections, Field Technical Support, Operator Training, Warranty Extensions, AMC and Spare
...
job details
summary
- jamnagar, gujarat
- permanent
- job categoryengineering
job details
parts
• Provide strong technical knowledge of material handling equipment, specifically unloading
machines.
• Conduct regular checkups and maintenance at customer sites to ensure optimal
performance.
• Attending Complaints of customer site, after sales & warranty
• Deliver training sessions for operators to enhance equipment handling and safety practices.
• Assist customers with routine maintenance and repairs to maximize equipment uptime.
• PDI (Pre-Delivery Inspection)-Perform thorough inspections of equipment before delivery to
ensure quality standards.
• Oversee the distribution of spare parts to customers and field teams.
• Manage the dispatching of equipment and spare parts efficiently.
• Provide on-site technical support to resolve equipment issues promptly.
• Maintaining Optimum Inventory in Warehouse
• Manage spare parts inventory and Annual Maintenance Contracts (AMC) to ensure customer
satisfaction.
• Assist customers with warranty extension processes and related inquiries.
• Carry out mandatory services for machines under warranty & need to share the MIS of same
• Business Development of OEM after Sales & spares part Business
Behavioral Skills:
• Strong communication skills - Verbal and Written
• Excellent negotiation and interpersonal skills.
• Solution oriented growth mindset
• Customer orientation and Business acumen
• Ability to work independently and as part of a team.
• Willingness to travel
show more• Provide strong technical knowledge of material handling equipment, specifically unloading
machines.
• Conduct regular checkups and maintenance at customer sites to ensure optimal
performance.
• Attending Complaints of customer site, after sales & warranty
• Deliver training sessions for operators to enhance equipment handling and safety practices.
• Assist customers with routine maintenance and repairs to maximize equipment uptime.
• PDI (Pre-Delivery Inspection)-Perform thorough inspections of equipment before delivery to
ensure quality standards.
• Oversee the distribution of spare parts to customers and field teams.
• Manage the dispatching of equipment and spare parts efficiently.
• Provide on-site technical support to resolve equipment issues promptly.
• Maintaining Optimum Inventory in Warehouse
• Manage spare parts inventory and Annual Maintenance Contracts (AMC) to ensure customer
satisfaction.
• Assist customers with warranty extension processes and related inquiries.
• Carry out mandatory services for machines under warranty & need to share the MIS of same
• Business Development of OEM after Sales & spares part Business
Behavioral Skills:
• Strong communication skills - Verbal and Written
• Excellent negotiation and interpersonal skills.
• Solution oriented growth mindset
• Customer orientation and Business acumen
• Ability to work independently and as part of a team.
• Willingness to travel
experience
8
Job Description
Position: Service Engineer - Aftersales
Qualification: ITI / Diploma /B.E - mechanical
Location: Gujarat
Years of experience: 5 to 8 Years
Key Deliverables: Equipment performance Assurance, Customer Satisfaction, Pre-Delivery
Inspections, Field Technical Support, Operator Training, Warranty Extensions, AMC and Spare
parts
• Provide strong technical knowledge of material handling equipment, specifically unloading
machines.
• Conduct regular checkups and maintenance at customer sites to ensure optimal
performance.
• Attending Complaints of customer site, after sales & warranty
• Deliver training sessions for operators to enhance equipment handling and safety practices.
• Assist customers with routine maintenance and repairs to maximize equipment uptime.
• PDI (Pre-Delivery Inspection)-Perform thorough inspections of equipment before delivery to
ensure quality standards.
• Oversee the distribution of spare parts to customers and field teams.
• Manage the dispatching of equipment and spare parts efficiently.
• Provide on-site technical support to resolve equipment issues promptly.
• Maintaining Optimum Inventory in Warehouse ...
Position: Service Engineer - Aftersales
Qualification: ITI / Diploma /B.E - mechanical
Location: Gujarat
Years of experience: 5 to 8 Years
Key Deliverables: Equipment performance Assurance, Customer Satisfaction, Pre-Delivery
Inspections, Field Technical Support, Operator Training, Warranty Extensions, AMC and Spare
parts
• Provide strong technical knowledge of material handling equipment, specifically unloading
machines.
• Conduct regular checkups and maintenance at customer sites to ensure optimal
performance.
• Attending Complaints of customer site, after sales & warranty
• Deliver training sessions for operators to enhance equipment handling and safety practices.
• Assist customers with routine maintenance and repairs to maximize equipment uptime.
• PDI (Pre-Delivery Inspection)-Perform thorough inspections of equipment before delivery to
ensure quality standards.
• Oversee the distribution of spare parts to customers and field teams.
• Manage the dispatching of equipment and spare parts efficiently.
• Provide on-site technical support to resolve equipment issues promptly.
• Maintaining Optimum Inventory in Warehouse ...
• Manage spare parts inventory and Annual Maintenance Contracts (AMC) to ensure customer
satisfaction.
• Assist customers with warranty extension processes and related inquiries.
• Carry out mandatory services for machines under warranty & need to share the MIS of same
• Business Development of OEM after Sales & spares part Business
Behavioral Skills:
• Strong communication skills - Verbal and Written
• Excellent negotiation and interpersonal skills.
• Solution oriented growth mindset
• Customer orientation and Business acumen
• Ability to work independently and as part of a team.
• Willingness to travel
show moresatisfaction.
• Assist customers with warranty extension processes and related inquiries.
• Carry out mandatory services for machines under warranty & need to share the MIS of same
• Business Development of OEM after Sales & spares part Business
Behavioral Skills:
• Strong communication skills - Verbal and Written
• Excellent negotiation and interpersonal skills.
• Solution oriented growth mindset
• Customer orientation and Business acumen
• Ability to work independently and as part of a team.
• Willingness to travel
experience
8share this job.
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