About the Role
On behalf of our client, a global mining leader, Randstad Digital is seeking a self-motivated Specialist OT Operations (FMS) to join the 24/7 Technology Remote Operations Centre (TROC) based in Perth City Square. This high-performing team of around 100 specialists is the nerve centre for predicting, preventing, and responding to critical Operational Technology (OT) events across Minerals Australia assets.
This position operates on a highly sought-after Lifestyle Roster. You will enjoy a balanced rotation of day and night shifts with a block of days off at the end of each swing, giving you two full weekends off out of every four, plus an extra week of annual leave every year!
Key Responsibilities
Level 2 Support: Provide high-level technical support for Fleet Management Systems (FMS) and automated mining platforms.
Event Management: Proactively monitor and manage events to guarantee maximum availability of critical technologies.
Break-Fix Solutions: Rapidly troubleshoot and restore production system availability during critical network or system outages.
Stakeholder Collaboration: Act as the key technical point of contact, engaging with site operations, maintenance teams, and Network Operations Centre (NOC) environments.
Safe Execution: Ensure all planned upgrades and routine maintenance activities are executed safely and efficiently.
What We Are Looking For
We are looking for technical professionals who thrive in logical problem-solving and have a strong safety culture. Ideally, you will bring a mix of the following experience:
Mining / Industrial Technology: Practical experience maintaining or supporting electronic and communications systems in an industrial environment.
FMS & Autonomous Systems Ecosystems: Hands-on or application-level exposure to platforms such as FMS Modular (Dispatch, Provision, Komatsu Frontrunner) or FMS MineStar (Command, Fleet, Terrain).
Safety & Drill Technology: Familiarity with Driver Safety Systems (DSS), Collision Avoidance Systems (CAS), or Surface Manager/SAMS for Autonomous Drilling.
Data & Networking: Strong foundational troubleshooting skills in networking/IP, radio systems, fiber/data communications, or LTE network management.
ITSM Frameworks: Familiarity with ServiceNow or similar IT Service Management systems, alongside SAP exposure.
Communication: Exceptional cross-functional communication and interpersonal skills to collaborate with diverse remote and site-based teams.
What’s in It for You?
Top-Tier Remuneration: Benefit from an attractive salary package complemented by performance-based bonuses, shift allowances, and an industry-leading employee share program.
True Work-Life Balance: Enjoy 5 weeks of annual leave per year and generous flexible working benefits designed to make your work fit your lifestyle.
Inclusive Culture: Work within an Equal Opportunity environment that champions diversity, neurodiversity, and professional development.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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