summary

pune, maharashtra
permanent

job category
administrative & support services

job details

● High-Level Negotiations: Personally handle senior-level customer escalations and complex negotiations to secure payments and reduce Days Sales Outstanding (DSO).
● Process Automation: Identify, design, and implement system improvements and automation levels to streamline the collections workflow.
● Performance Tracking: Implement, track, and achieve aggressive KPIs, providing advanced data analysis on collection health to the executive team.
● Cross-Functional Collaboration: Partner with Sales, CS, Product, and Finance to resolve customer disputes and refine the overall customer financial experience.

experience

What You’ll Do
● Strategic Leadership: Lead and scale the company’s global billing and collections process, establishing best-in-class follow-up protocols and "best practice" standards for the department.
● Team Management: Supervise and mentor a team
● High-Level Negotiations: Personally handle senior-level customer escalations and complex negotiations to secure payments and reduce Days Sales Outstanding (DSO).
● Process Automation: Identify, design, and implement system improvements and automation levels to streamline the collections workflow.
● Performance Tracking: Implement, track, and achieve aggressive KPIs, providing advanced data analysis on collection health to the executive team.
● Cross-Functional Collaboration: Partner with Sales, CS, Product, and Finance to resolve customer disputes and refine the overall customer financial experience.

experience

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What would you be doing / Expected from this role? • Develop and execute talent acquisition strategies to meet organizational goals and workforce planning needs.• Collaborate with senior leadership and department heads to understand future hiring needs and establish long-term sourcing strategies.• Analyse market trends, competitor activities, and industry benchmarks to refine recruitment approaches.• Manage the full recruitment cycle which includes sourcin
posted 18 february 2026
What would you be doing / Expected from this role? • Develop and execute talent acquisition strategies to meet organizational goals and workforce planning needs.• Collaborate with senior leadership and department heads to understand future hiring needs and establish long-term sourcing strategies.• Analyse market trends, competitor activities, and industry benchmarks to refine recruitment approaches.• Manage the full recruitment cycle which includes sourcin
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sr. manager- collection.

job details

experience

experience

share this job.

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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assistant manager - talent acquisition

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