svp, head of client management - up to 1.8 mil per year.

Assist in leading, motivating, and developing the team to deliver best-in-class professional customer services.

Manage new deals, set up, and oversee critical post-closing activities, including handling waiver and amendment requests.

Monitor the timely submission of covenants and maintain a rigorous document inventory.

Participate in comprehensive documentation reviews from an operational perspective to ensure seamless, ongoing deal administration.

Work proactively and collaboratively with internal and external stakeholders to deliver a premium client management experience.

Build and maintain highly effective working relationships with respective clearing systems, including Euroclear Bank, Clearstream Banking, and the CMU.

Provide robust oversight, guidance, and strategic advice to the Operations team on day-to-day activities to ensure flawless service quality.

Participate in ad-hoc projects and strategic initiatives as and when required by senior leadership.

Possess a Bachelor Degree in Finance, Business Administration, or a related academic discipline.

A minimum of 10 years of experience in client management, client service, or relationship management strictly within the Securities Services sector.

Demonstrate a strong, comprehensive understanding of custody and fund accounting mechanics.

Proven leadership skills with a track record of motivating, mentoring, and developing an operational or client-facing team.

Exceptional written and verbal communication skills with mandatory fluency in English, Mandarin, and Cantonese.

Possess superior analytical thinking, sharp attention to detail, and robust problem-resolution skills.