technical senior project manager (12 months).

Role Overview

The Manager/Senior Manager of Transformation PMO & Business Innovation partners with the Head of Transformation to execute strategic initiatives, establish governance frameworks, and spearhead AI and digital adoption. Serving as a central bridge between business units, IT, operations, risk, compliance, and third parties, the role ensures transformation programs deliver tangible, measurable business results.

Core Responsibilities

• Portfolio & Project Governance: Define and maintain the enterprise transformation roadmap, run stage-gate approval workflows, facilitate initiative prioritization, and prepare steering committee updates. Standardize project management methodologies, oversee delivery timelines, budgets, and dependencies, and resolve critical project risks.
• AI & Digital Innovation: Identify, pilot, and scale automation and AI opportunities including Generative AI, intelligent document extraction, decision-support tools, and workflow automation while establishing responsible AI governance with Risk, Legal, and IT.
• Benefits Realization & Financial Tracking: Collaborate with Finance to build business cases, baseline KPIs, and ROI models to track measurable value, such as operational efficiency, cycle-time reduction, cost savings, and straight-through processing rates.
• Change Enablement & Stakeholder Engagement: Lead process-redesign workshops, coordinate business change champion networks, and deliver communications and training to drive adoption of new operating models across business functions.
• Vendor & Partner Management: Oversee external consulting and technology partners, ensuring contractual deliverables, rigorous performance governance, knowledge transfer, and procurement alignment.
• Team Leadership: Support the maturity of the Transformation Office, mentor project managers and business analysts, and foster a culture of cross-functional accountability and continuous improvement.