CRM Management: Administer and optimize CRM platforms (Salesforce/HubSpot) to ensure data accuracy and improve lead tracking.
Operational Execution: Lead end-to-end project execution, including vendor
Data Analysis & Reporting: Develop advanced Excel dashboards and forecasting tools to provide data-backed insights for sales and operational planning.
IT Compliance & Support: Ensure system security through rigorous patching, antivirus management, software licensing, and audit follow-ups.
Stakeholder & Leadership Support: Manage senior leadership calendars and coordinate high-value contract closures with precision.
Process Optimization: Standardize operational workflows and documentation to improve team productivity and turnaround times across multiple time zones.
Team Training: Organize internal training programs and streamline onboarding processes for technical and operational staff.
Required Qualifications
Experience: 4+ years of experience in Systems management, or a similar senior administrative role.
Technical Skills: * Expertise in Microsoft Excel (Dashboards, Reporting).
Proficiency in CRM Administration (Salesforce, HubSpot).
Strong command of MS PowerPoint and Forecasting Tools. +
Soft Skills:
Maturity in managing complex stakeholder environments and cross-functional coordination.
Exceptional organizational skills with the ability to manage 40+ employees or large-scale projects.
Strategic mindset for client retention and revenue growth operations.
experience
8
show more
Core Responsibilities
CRM Management: Administer and optimize CRM platforms (Salesforce/HubSpot) to ensure data accuracy and improve lead tracking.
Operational Execution: Lead end-to-end project execution, including vendor
Data Analysis & Reporting: Develop advanced Excel dashboards and forecasting tools to provide data-backed insights for sales and operational planning.
IT Compliance & Support: Ensure system security through rigorous patching, antivirus management, software licensing, and audit follow-ups.
Stakeholder & Leadership Support: Manage senior leadership calendars and coordinate high-value contract closures with precision.
Process Optimization: Standardize operational workflows and documentation to improve team productivity and turnaround times across multiple time zones.
Team Training: Organize internal training programs and streamline onboarding processes for technical and operational staff.
Required Qualifications
Experience: 4+ years of experience in Systems management, or a similar senior administrative role.
Technical Skills: * Expertise in Microsoft Excel (Dashboards, Reporting).
Proficiency in CRM Administration (Salesforce, HubSpot).
Strong command of MS PowerPoint and Forecasting Tools.
...
+
Soft Skills:
Maturity in managing complex stakeholder environments and cross-functional coordination.
Exceptional organizational skills with the ability to manage 40+ employees or large-scale projects.
Strategic mindset for client retention and revenue growth operations.
experience
8
show more
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