IT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key ResponsibilitiesTeam Supervision: Lead, mentor, and schedule
IT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key ResponsibilitiesTeam Supervision: Lead, mentor, and schedule
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