You are successfully logged out of your my randstad account

You have successfully deleted your account

7 jobs found in Glasgow

filter3
clear all
    • glasgow, glasgow
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum
    • full-time
    Role: Trainee - Customer Support RepresentativeLocation: Glasgow Ref: J11300:SCO:GJ:TCSPSalary: £20kSector: Technology Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth! With an ever growing client base, our client requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers, in order to introduce new products and services and best meet customer needsEnsure that projects are being executed in an efficient and timely manner, liaising with both the clients and other teams within the companyEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression, ensuring clients expectations are managed and met, and providing solutions to any problems should they ariseThe Package: A competitive basic salary of £20,000Full bespoke trainingCompany socials in a welcoming, inclusive atmosphere25 days’ annual leave (not including bank holidays)Excellent progression opportunitiesLucrative bonus/incentive schemesPension schemeYou:GCSE’s in Maths and EnglishExcellent interpersonal and communication skillsGreat customer service skills and a customer orientated mind-setIT literateSelf-motivated and driven to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee - Customer Support RepresentativeLocation: Glasgow Ref: J11300:SCO:GJ:TCSPSalary: £20kSector: Technology Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth! With an ever growing client base, our client requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers, in order to introduce new products and services and best meet customer needsEnsure that projects are being executed in an efficient and timely manner, liaising with both the clients and other teams within the companyEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression, ensuring clients expectations are managed and met, and providing solutions to any problems should they ariseThe Package: A competitive basic salary of £20,000Full bespoke trainingCompany socials in a welcoming, inclusive atmosphere25 days’ annual leave (not including bank holidays)Excellent progression opportunitiesLucrative bonus/incentive schemesPension schemeYou:GCSE’s in Maths and EnglishExcellent interpersonal and communication skillsGreat customer service skills and a customer orientated mind-setIT literateSelf-motivated and driven to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • glasgow, glasgow
    • permanent
    • full-time
    Customer Service Advisor GlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 7pm Monday - SaturdayAs Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed. What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Customer Service Advisor GlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 7pm Monday - SaturdayAs Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed. What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • glasgow, glasgow
    • permanent
    • £20,000 - £35,000, per year, £20000 - £35000 per annum, Benefits: OTE and a comprehensive wider package!
    • full-time
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • glasgow, glasgow
    • permanent
    • £20,500 - £20,500, per year, £20500 per annum
    • full-time
    Job Title: Business Sales Advisor, BTLocation: Glasgow, ScotlandSalary: £20.5k basic/ with 30% OTB REF: J11742:SCO:MAISector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as a Business Sales Advisor will see you deliver defined revenue, product volume and quality targets through acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or an outbound call as part of a specific campaign. The role is designed as an entry-level role, where you drive business growth by closing contracts.Business Sales Advisor Package:Competitive basic salary of £20,50030% on target bonus taking your total package higher! World-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youBusiness Sales Advisor Role:To achieve all business targets as defined in the relevant Pay Plan whilst ensuring compliance and quality obligations are adhered to.Achieve all quality measures as defined by the businessEnsure a strong understanding of BT’s products and services  to be able to effectively retain and acquire customers and ensure that the customer’s needs are being appropriately met.Use effective questioning techniques in order to understand the full extent of every customer’s business needs and the opportunities these present for BT and the customer.To take ownership of your own performance and development plans in order to meet targets and continually improve performance and efficiency.Use all required systems effectively and productively to maximise customer satisfaction and support revenue growth for BTIdentify quickly and accurately,  when the customer enquiry is not relevant to the key purpose of your role and to ensure that a professional and timely transfer of the opportunity takes place in line with defined procedures.Excellent delivery of a level of customer service that demonstrates the BT brand appropriatelyTo be proficient and compliant in the use of the relevant systems, PC, Telephony and all other standard BT office automation systems such as e-mail and the intranet.Ensure absolute accuracy with order entry and data entry onto the appropriate systems. Ensuring that external and internal customer details and requirements are met at all times.Provide specific information obtained through your interactions with our customers when requested to support the business in its strategic aims.Fully understand and follow the comprehensive Complaints guidelines to ensure Customer Satisfaction is at the fore.To take ownership of your own performance and development plans in order to meet targets and continually improve performance and efficiency.To behave in accordance with BT Code of Conduct, BT Values and prescribed job standards including sharing learning and contributing to the wider performance of the team.Business Sales Advisor Requirements:Exceptional customer call handling skillsPossess excellent communication and interpersonal skillsHave an aptitude for technology and technical issuesTarget driven and results focusedTime management and organisation skillsComputer literate and experienced using Microsoft officeSelf-motivated, with a strong desire to succeedA team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job Title: Business Sales Advisor, BTLocation: Glasgow, ScotlandSalary: £20.5k basic/ with 30% OTB REF: J11742:SCO:MAISector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as a Business Sales Advisor will see you deliver defined revenue, product volume and quality targets through acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or an outbound call as part of a specific campaign. The role is designed as an entry-level role, where you drive business growth by closing contracts.Business Sales Advisor Package:Competitive basic salary of £20,50030% on target bonus taking your total package higher! World-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youBusiness Sales Advisor Role:To achieve all business targets as defined in the relevant Pay Plan whilst ensuring compliance and quality obligations are adhered to.Achieve all quality measures as defined by the businessEnsure a strong understanding of BT’s products and services  to be able to effectively retain and acquire customers and ensure that the customer’s needs are being appropriately met.Use effective questioning techniques in order to understand the full extent of every customer’s business needs and the opportunities these present for BT and the customer.To take ownership of your own performance and development plans in order to meet targets and continually improve performance and efficiency.Use all required systems effectively and productively to maximise customer satisfaction and support revenue growth for BTIdentify quickly and accurately,  when the customer enquiry is not relevant to the key purpose of your role and to ensure that a professional and timely transfer of the opportunity takes place in line with defined procedures.Excellent delivery of a level of customer service that demonstrates the BT brand appropriatelyTo be proficient and compliant in the use of the relevant systems, PC, Telephony and all other standard BT office automation systems such as e-mail and the intranet.Ensure absolute accuracy with order entry and data entry onto the appropriate systems. Ensuring that external and internal customer details and requirements are met at all times.Provide specific information obtained through your interactions with our customers when requested to support the business in its strategic aims.Fully understand and follow the comprehensive Complaints guidelines to ensure Customer Satisfaction is at the fore.To take ownership of your own performance and development plans in order to meet targets and continually improve performance and efficiency.To behave in accordance with BT Code of Conduct, BT Values and prescribed job standards including sharing learning and contributing to the wider performance of the team.Business Sales Advisor Requirements:Exceptional customer call handling skillsPossess excellent communication and interpersonal skillsHave an aptitude for technology and technical issuesTarget driven and results focusedTime management and organisation skillsComputer literate and experienced using Microsoft officeSelf-motivated, with a strong desire to succeedA team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • glasgow, glasgow
    • permanent
    • full-time
    Client Services ExecutiveGlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 7pm Monday - SaturdayAs a Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artistsRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Client Services ExecutiveGlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 7pm Monday - SaturdayAs a Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artistsRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • glasgow, glasgow
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum
    • full-time
    Role: Trainee - Customer Support RepresentativeLocation: Glasgow Ref: J11300:SCO:GJ:TCSPSalary: £20kSector: Technology Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth! With an ever growing client base, our client requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers, in order to introduce new products and services and best meet customer needsEnsure that projects are being executed in an efficient and timely manner, liaising with both the clients and other teams within the companyEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression, ensuring clients expectations are managed and met, and providing solutions to any problems should they ariseThe Package: A competitive basic salary of £20,000Full bespoke trainingCompany socials in a welcoming, inclusive atmosphere25 days’ annual leave (not including bank holidays)Excellent progression opportunitiesLucrative bonus/incentive schemesPension schemeYou:GCSE’s in Maths and EnglishExcellent interpersonal and communication skillsGreat customer service skills and a customer orientated mind-setIT literateSelf-motivated and driven to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee - Customer Support RepresentativeLocation: Glasgow Ref: J11300:SCO:GJ:TCSPSalary: £20kSector: Technology Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth! With an ever growing client base, our client requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers, in order to introduce new products and services and best meet customer needsEnsure that projects are being executed in an efficient and timely manner, liaising with both the clients and other teams within the companyEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression, ensuring clients expectations are managed and met, and providing solutions to any problems should they ariseThe Package: A competitive basic salary of £20,000Full bespoke trainingCompany socials in a welcoming, inclusive atmosphere25 days’ annual leave (not including bank holidays)Excellent progression opportunitiesLucrative bonus/incentive schemesPension schemeYou:GCSE’s in Maths and EnglishExcellent interpersonal and communication skillsGreat customer service skills and a customer orientated mind-setIT literateSelf-motivated and driven to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • glasgow, glasgow
    • permanent
    • full-time
    Customer Service AdvisorGlasgowThis is a permanent position. You will work 35 hours a week, shift patterns rotating between 7am and 11pm Monday-Sunday. The salary is £23,500 per annum and excellent benefits. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing? Getting involved in all aspects of the customer or client journey, from account opening to product management and development Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for: A passion for providing outstanding customer service A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role: Computer Literate with knowledge of MS office packages The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Customer Service AdvisorGlasgowThis is a permanent position. You will work 35 hours a week, shift patterns rotating between 7am and 11pm Monday-Sunday. The salary is £23,500 per annum and excellent benefits. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing? Getting involved in all aspects of the customer or client journey, from account opening to product management and development Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for: A passion for providing outstanding customer service A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role: Computer Literate with knowledge of MS office packages The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Explore over 7 jobs in Glasgow

It looks like you want to switch your language. This will reset your filters on your current job search.