a partner with integrity.

Prioritizing data protection and information security by implementing robust policies and procedures to safeguard personal information of our talent, our corporate employees and our clients, and mitigate cyber threats. Randstad's responsibility for the integrity and security of all personal data it stores within business processes and IT systems. This topic also addresses compliance with Randstad's existing data protection and information security management procedures.

We are committed to providing and maintaining a healthy and safe work environment and promoting mental health and well-being at work. All employees, talent and others that are under our control or working in our offices are expected to comply with all relevant legal and regulatory requirements, as well as with internal policies and procedures.

Our core aim is for zero fatalities & continual decline of harm. Although the legal responsibilities and liabilities with regard to the different stakeholders may vary per country, unsafe jobs are never an option. We will do all that is reasonably practicable to prevent personal injury and illness and to protect our employees and talent (placed and job seekers), clients, suppliers and visitors, from foreseeable work hazards. In accordance with our Global Health & Safety Policy, we are committed to complying with all applicable legal requirements and local standards. Where possible, we proactively work with our stakeholders to continuously ensure and improve health & safety at work. Where relevant for their work and workplace, we will ensure our employees and talent receive the required health & safety information and/or training prior to or upon starting an assignment. Our guiding principle is that all decision-making is also based on protecting the inherent safety of our employees and placed talent. This includes the development and maintenance of our systems and procedures, the provision of resources, and the continuous improvement of our business practices. To ensure optimal preparedness for both daily operations and potential situations of emergency or crises, our response plans include practical exercises, including evacuation drills and targeted emergency response training where applicable.

We work with our clients to promote and coordinate activities to support healthy and safe sites for all workers we place. Several of our operating companies have specialized health & safety managers to guide and advise clients, including carrying out health & safety assessments. Our operating companies also use a variety of measures to advance employee well-being. The global health and well-being guideline aims to support Randstad and its employees to access information on how to maintain and improve health and well-being at work, either at the office or while working from home. Using the workplace as a setting to promote and support health and well-being makes good business sense and has many benefits for both Randstad and its employees.

All information about business ethics and integrity can be found in our annual report. 

anti-bribery and anti-corruption.

Randstad’s business principles are set around, and are supportive of, our core values: to know, to serve and to trust, simultaneous promotion of all interests and striving for perfection. 

Integrity and ethical behavior are guiding forces behind our personal and professional conduct. As signatories of the UN Global Compact, we strive at all times to uphold its principles in the areas of human rights, labor standards, the environment and anti-corruption, and we cooperate with international and local communities to address them. A selection of our global corporate policies can be found on our website, such as policies on artificial intelligence, human rights, health and safety, environment, diversity and inclusion, fair competition, gifts, hospitality and anti-bribery. 

As an example, in our gifts & hospitality and anti-bribery policy (endorsed by Executive Board), we take a strong stance against bribery and corruption. Any sponsoring or charitable donation is only allowed when in line with Randstad's global corporate citizenship and philanthropy policy. Strict requirements mean we avoid these being used for any inappropriate purposes. We also do not allow any political contributions. Therefore, our direct and indirect political contributions, donations, and sponsorships equals zero euros. All employees — including management — are trained in our gifts & hospitality and anti-bribery policy as part of our business principles induction and refresher training. Bribery and corruption breaches should be reported via and will be remediated via the misconduct reporting procedure. 

policy and industry involvement.

As a company, we are committed to contributing to the future development of the HR services industry and promoting clear, fair, and workable regulations in the markets in which we operate. One of the ways we do this is through engaging in social dialogue and active participation in industry bodies, on a national, regional and global level. In addition, the Randstad Public Affairs principles and guidelines guide the work of Randstad Public Affairs activities across the markets in which we operate. The principles are fully in line with the Code of Conduct from our global industry association, the World Employment Confederation, and the European Commission’s Code of Conduct for the EU Transparency Register.

sectoral social dialogue. 

Randstad actively engages in national and international dialogue with labor unions. At the EU level, UNI-Europa and the WEC-Europe (in which Randstad is represented) meet regularly through the Sectoral Social Dialogue Committee on Temporary Agency Work to discuss issues of mutual importance and to further professionalize and gain more societal acceptance for the industry. 

As the global leader in HR services, we see it as our responsibility to take an active role in developing our industry. Our international reports on the world of work continue their rapid rise in relevance, visibility and popularity. In addition, many research projects and events take place on a local level, supporting our stakeholders in making sound business decisions. For Randstad to maintain its leadership position in the world of work and increase its share of voice among key competitors, our team works proactively with strategic stakeholders, such as government officials, subject matter experts, educational institutions, the media and civil society. We also partner with influential organizations such as the ILO, WEC, OECD, WEF, IOE and BusinessEurope.