(~15m) bilingual it incident manager - usa fintech giant - exciting market entry.

•Strong understanding of application, infrastructure, and operations concepts.
•Excellent communication skills with the ability to convey complex technical information to non technical audiences.
•Ability to remain calm, structured, and decisive in high pressure situations.
•Strong analytical and problem solving skills.
•Familiarity with incident management tools, ticketing systems, and monitoring platforms (Service Now, JIRA, PagerDuty).
•Experience coordinating cross functional technical teams during outages or critical events.
•Highly fluency in Japanese language, both spoken and written. (Minimum N1)
•Highly fluency in English language, both spoken and written.

Good-to-Have:
•Background in IT operations, application support, SRE, or infrastructure engineering.
•Knowledge of ITIL processes, particularly Incident, Problem, and Change Management.
•Experience with on call scheduling, crisis management, or operational leadership.
•Exposure to cloud environments (AWS, Azure, GCP) and modern observability tooling.
•Strong documentation and process improvement skills

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,000 ～ 1,500万円

賞与
-
雇用期間
期間の定めなし