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chennai, tamil nadu
temporary

job category
information technology

job details

Role & Responsibilities: - Strong knowledge of Windows troubleshooting, SCCM, WDS, DHCP, DNS, and AV solutions.- Familiarity with encryption tools, SLAs, patch management, remote imaging, and ticketing tools.- Hands-on experience with L1 hardware, networking, and server troubleshooting.- Understanding of ITIL standards and ability to prioritize tasks effectively.- Flexibility to work in rotational shifts and various environments.

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tier 2 - technical support engineer
- chennai, tamil nadu
- permanent
3–5 years in technical support, QA, or software operations.Hands-on experience with AI tools for automation, testing, or data analysis (e.g., ChatGPT API, Make.com, Zapier, Freshdesk AI Assist).Strong diagnostic skills in web applications (.NET / Azure environment preferred).Understanding of testing frameworks and bug-tracking systems (GitHub, Azure DevOps, JIRA).Comfortable creating and refining AI prompts, test automation scripts, and structured reports.
posted 5 january 2026
3–5 years in technical support, QA, or software operations.Hands-on experience with AI tools for automation, testing, or data analysis (e.g., ChatGPT API, Make.com, Zapier, Freshdesk AI Assist).Strong diagnostic skills in web applications (.NET / Azure environment preferred).Understanding of testing frameworks and bug-tracking systems (GitHub, Azure DevOps, JIRA).Comfortable creating and refining AI prompts, test automation scripts, and structured reports.
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application tech support practitioner.

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experience

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the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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tier 2 - technical support engineer

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