- Document end-to-end workflows and processes in a clear, structured, and standardized format.
- Develop, write, and maintain Standard Operating Procedures (SOPs) to ensure operational consistency and compliance.
- Work closely with cross-functional teams to gather process inputs and validate workflow accuracy.
- Analyse existing processes to identify gaps, redundancies, and improvement opportunities.
- Translate complex operational activities into easy-to-understand documentation and process maps.
- Create flowcharts, checklists, templates, and user guides to support operational execution.
- Ensure all documentation aligns with policies, regulatory requirements, and quality standards.
- Establish version control and documentation management systems for process updates.
- Conduct periodic reviews and updates of SOPs to reflect operational changes.
- Support capacity building initiatives by providing process documentation and reference materials.
- Maintain a centralized repository of process documents for easy accessibility.
- Document the grants strategy for managing GROW+ grants
- Evaluation and analysis of quarterly reports
- Adept at presenting the analysis using Canva and Microsoft tools
- Coordinate with NGO partners to finalize agreements
- Ensure timely disbursements to NGO partners and maintain trackers
- Maintain governance norms related to grant making operations
- Identify monitoring parameters for grants and maintain review records.
- Review progress reports and utilization of grants
- Maintain regular updates on grant progress
- Plan, track, and report for external and internal communications
