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1 job found in Brisbane, Queensland

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    • brisbane, queensland
    • contract
    • AU$60.00 - AU$60.00, per hour, + super & penalty rates
    • full-time
    CLINICIAN - OPEN ARMS CLIENT ASSIST CONTACT CENTRE - BRISBANE Do you want to make a difference? Here is your chance to give back! Working under the Department of Veteran Affairs, Open Arms provides mental health services to veterans and their families. The Client Assist Contact Centre based in Brisbane CBD, is responsible for supporting Open Arms service provision around the country. ABOUT THE ROLE:The Clinician provides intake assessment and triage services, clinical mental health support, crisis case management and service quality assurance within the Client Assist Contact Centre. You are responsible for over the phone risk assessment and response to Veterans, ADF members & families identifying with issues relating to mental health, psychosocial issues and suicide risk. Triaging and coordinating intake and referral of clientsProvision of high level clinical guidance and adviceEngaging in brief tele-counselling in order to de-escalate situationsEnsuring efficient intake for clients requesting counselling, group and/or case management services.Escalation of high risk and high profile issues through EL1 team leaderLiaise with the ADF, ex-service organisations, community groups, and service providers to facilitate service provision ABOUT YOU:Social Worker, OR AHPRA registered Psychologist, OR Mental Health Registered NurseExperience in high quality clinical mental health services including triage, assessment, referral, and evidence based phone counselling.Competent level of IT skills and proficiency across Microsoft Office Suite.Ability to keep appropriate and accurate record keeping client consult notes and high level of clinical documentation.The flexibility to work shifts across a 24/7 rotating roster with minimum of 28 hours per week.Demonstrated competency and experience in assessing complex and potentially at-risk clientsAustralian citizen (as this is a Federal Government position) THE BENEFITS:$60 p/h + 10% superannuation & penalty rates, paid weeklyIntensive three week paid training and ongoing support from experienced cliniciansSupportive team with a push to see you succeed personally and professionallyGenuine opportunity to support vulnerable and/or at risk clients and enhance wellbeingMultiple positions available due to increased Government funding in Mental Health If this position appeals to you, please don't hesitate to apply! If you have any questions or would like to know more, contact Suman either via email - suman.bhatnagar@randstad.com.au or call 1300 289 817Our commitment to safeguarding people.Randstad is committed to the safety and well-being of all the people we provide support and care to. We take steps to achieve this through our candidate application process. All applicants are required to provide any relevant and requested checks (these checks could be specific to Randstad and/or our clients) which could include Police Checks, Working with Children Checks etc. Lastly, references are conducted using an online platform that has an inbuilt fraud alert. Information gathered in these reference checks could include work done with individuals under your care depending upon your roletype.
    CLINICIAN - OPEN ARMS CLIENT ASSIST CONTACT CENTRE - BRISBANE Do you want to make a difference? Here is your chance to give back! Working under the Department of Veteran Affairs, Open Arms provides mental health services to veterans and their families. The Client Assist Contact Centre based in Brisbane CBD, is responsible for supporting Open Arms service provision around the country. ABOUT THE ROLE:The Clinician provides intake assessment and triage services, clinical mental health support, crisis case management and service quality assurance within the Client Assist Contact Centre. You are responsible for over the phone risk assessment and response to Veterans, ADF members & families identifying with issues relating to mental health, psychosocial issues and suicide risk. Triaging and coordinating intake and referral of clientsProvision of high level clinical guidance and adviceEngaging in brief tele-counselling in order to de-escalate situationsEnsuring efficient intake for clients requesting counselling, group and/or case management services.Escalation of high risk and high profile issues through EL1 team leaderLiaise with the ADF, ex-service organisations, community groups, and service providers to facilitate service provision ABOUT YOU:Social Worker, OR AHPRA registered Psychologist, OR Mental Health Registered NurseExperience in high quality clinical mental health services including triage, assessment, referral, and evidence based phone counselling.Competent level of IT skills and proficiency across Microsoft Office Suite.Ability to keep appropriate and accurate record keeping client consult notes and high level of clinical documentation.The flexibility to work shifts across a 24/7 rotating roster with minimum of 28 hours per week.Demonstrated competency and experience in assessing complex and potentially at-risk clientsAustralian citizen (as this is a Federal Government position) THE BENEFITS:$60 p/h + 10% superannuation & penalty rates, paid weeklyIntensive three week paid training and ongoing support from experienced cliniciansSupportive team with a push to see you succeed personally and professionallyGenuine opportunity to support vulnerable and/or at risk clients and enhance wellbeingMultiple positions available due to increased Government funding in Mental Health If this position appeals to you, please don't hesitate to apply! If you have any questions or would like to know more, contact Suman either via email - suman.bhatnagar@randstad.com.au or call 1300 289 817Our commitment to safeguarding people.Randstad is committed to the safety and well-being of all the people we provide support and care to. We take steps to achieve this through our candidate application process. All applicants are required to provide any relevant and requested checks (these checks could be specific to Randstad and/or our clients) which could include Police Checks, Working with Children Checks etc. Lastly, references are conducted using an online platform that has an inbuilt fraud alert. Information gathered in these reference checks could include work done with individuals under your care depending upon your roletype.

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