avp - lending operations - cdd quality.

Responsibilities:
• Support the UK Client Onboarding QC Team.
• Independently conduct quality assurance reviews for new, existing UK & US Lending
and Business Banking clients working at speed and maintaining Momentum.
• Communicate & collaborate effectively with internal and external stakeholders to
ensure delivering Customer Delight.
• Conduct quality control reviews of the screening of Peps, Sanctions & Adverse Media
and escalate if there are true hits.
• Conduct quality control reviews of the Fraud and AML transaction Monitoring alert
clearing and investigation outcomes.
• Processing of emails (instructions/queries).
• Be a subject matter expert and maintain knowledge, and expertise - together with
supporting and developing the client onboarding team.
• Identify areas for improving processes to deliver improved efficiency.
• Support the QC Lead in transformational change initiatives, delivering against our
strategic plan.
• As the team grows, you will have the opportunity, subject to ability, to take on a line
management role with a focus on:
• Training, mentoring & line managing the India quality control CDD Team and ...