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    • edmonton, alberta
    • permanent
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Edmonton!. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits. If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in January 2022. Start the year with a great career in the insurance industry.Schedule:Must have availability to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter). Occasional Statutory HolidaysSalary: $42-43KFrench Bilingual premium (2% annual salary)Annual performance bonusBenefits provided by the companyLocation: downtown Edmonton (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- Employee share purchase program with company matching optionResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes. - You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check required SummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at carrie.nie@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Edmonton.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Edmonton!. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits. If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in January 2022. Start the year with a great career in the insurance industry.Schedule:Must have availability to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter). Occasional Statutory HolidaysSalary: $42-43KFrench Bilingual premium (2% annual salary)Annual performance bonusBenefits provided by the companyLocation: downtown Edmonton (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- Employee share purchase program with company matching optionResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes. - You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check required SummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at carrie.nie@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Edmonton.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • fort saskatchewan, alberta
    • permanent
    A powerhouse of potential!If you thrive on maximizing existing accounts in a fast-paced environment and get a thrill from acquiring new business, then this opportunity is for you! Join a growing business in a role with great earning potential, where you will be supported to achieve success and reach the heights of your potential. Our client is a well-established business, an industry-leading Oil and Gas Industrial Service Company that is looking for an ultimate sales professional, a self starter with a strong entrepreneurial spirit. If this sounds like you, APPLY NOW!AdvantagesWhy join?You will work within a supportive and skilled team environment supporting you on your ongoing journey of success. You will be provided with intensive product training as well as sales and management coaching. On offer is a competitive salary structure that recognizes performance and comes with a tone of perks. You will receive: - Competitive compensation & benefit, structured training focused career growth- Attractive Salary + Commission + Company Car- Various growth opportunities - Exposure to advanced technologies and exciting learning exchange- Perfect mix of Account Management and Business Development!- Excellent opportunity to progress your career with a strong market brandResponsibilitiesAbout the roleReporting to the Senior Management team, this role will see you manage a territory and strategically grow your business!You are expected to:- Develop strategic plans to grow business by understanding customer/industry key objectives & aligning with core capabilities, assembling and disseminating market intelligence- Take ownership and grow your designated territory- Construct and deliver a customer call plan to achieve & exceed revenue targets- Proposes solutions to customers formally (through pitches, presentations & tender submissions) and informally through networks, relationships, discussions- Responsible for the generation of annual revenue targets through the creation and conversion of client account plans- You will be covering a wide territory, therefore travel is requiredQualificationsAbout you- Experience working in oil flushing and chemical cleaning industries preferred- Minimum of 5 years of sales experience in oil and gas- Established Industrial sales contacts- Strong technical knowledge of the Oil & Gas industry - Management skills with ability to exercise initiative to resolve potential & actual problems- Advanced computer and presentation skills with experience of delivering to internal and external clients- A technical certificate, diploma or Degree is preferred- Strong Time Management and Interpersonal SkillsSummaryIf you think you could be exactly who we are looking for, please reach out directly to us today! This position will not be available for long!We thank all applicants for applying. Only those who are qualified will be contacted for an interview.Please note that due to the COVID-19 government regulations in place our offices are temporarily closed.However, please apply via this application link alternatively you can email natalija.palada@randstad.caRegister on our website at Randstad.caLooking forward to hearing from you!NatalijaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A powerhouse of potential!If you thrive on maximizing existing accounts in a fast-paced environment and get a thrill from acquiring new business, then this opportunity is for you! Join a growing business in a role with great earning potential, where you will be supported to achieve success and reach the heights of your potential. Our client is a well-established business, an industry-leading Oil and Gas Industrial Service Company that is looking for an ultimate sales professional, a self starter with a strong entrepreneurial spirit. If this sounds like you, APPLY NOW!AdvantagesWhy join?You will work within a supportive and skilled team environment supporting you on your ongoing journey of success. You will be provided with intensive product training as well as sales and management coaching. On offer is a competitive salary structure that recognizes performance and comes with a tone of perks. You will receive: - Competitive compensation & benefit, structured training focused career growth- Attractive Salary + Commission + Company Car- Various growth opportunities - Exposure to advanced technologies and exciting learning exchange- Perfect mix of Account Management and Business Development!- Excellent opportunity to progress your career with a strong market brandResponsibilitiesAbout the roleReporting to the Senior Management team, this role will see you manage a territory and strategically grow your business!You are expected to:- Develop strategic plans to grow business by understanding customer/industry key objectives & aligning with core capabilities, assembling and disseminating market intelligence- Take ownership and grow your designated territory- Construct and deliver a customer call plan to achieve & exceed revenue targets- Proposes solutions to customers formally (through pitches, presentations & tender submissions) and informally through networks, relationships, discussions- Responsible for the generation of annual revenue targets through the creation and conversion of client account plans- You will be covering a wide territory, therefore travel is requiredQualificationsAbout you- Experience working in oil flushing and chemical cleaning industries preferred- Minimum of 5 years of sales experience in oil and gas- Established Industrial sales contacts- Strong technical knowledge of the Oil & Gas industry - Management skills with ability to exercise initiative to resolve potential & actual problems- Advanced computer and presentation skills with experience of delivering to internal and external clients- A technical certificate, diploma or Degree is preferred- Strong Time Management and Interpersonal SkillsSummaryIf you think you could be exactly who we are looking for, please reach out directly to us today! This position will not be available for long!We thank all applicants for applying. Only those who are qualified will be contacted for an interview.Please note that due to the COVID-19 government regulations in place our offices are temporarily closed.However, please apply via this application link alternatively you can email natalija.palada@randstad.caRegister on our website at Randstad.caLooking forward to hearing from you!NatalijaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • calgary, alberta
    • contract
    Do you have a passion for customer service? We’re looking for individuals to join our client on Toronto as a Customer Service Representative.We're looking for individuals with high energy and a focus towards customers.As a Customer Service Representative, you would be providing customer service to clients with ordering, warranty creation, returns, and other support as needed.Advantages• Calgary location• 9-month contract • Monday to Friday• $25/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Warranty creation / maintenance• Material ordering• Filter Ordering• Handling returns• Contract Renewal support• Inventory• Service Plus RewardsQualifications• 2+years of service industry experience with ordering and warranty creation• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Customer Service Representative, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? We’re looking for individuals to join our client on Toronto as a Customer Service Representative.We're looking for individuals with high energy and a focus towards customers.As a Customer Service Representative, you would be providing customer service to clients with ordering, warranty creation, returns, and other support as needed.Advantages• Calgary location• 9-month contract • Monday to Friday• $25/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Warranty creation / maintenance• Material ordering• Filter Ordering• Handling returns• Contract Renewal support• Inventory• Service Plus RewardsQualifications• 2+years of service industry experience with ordering and warranty creation• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Customer Service Representative, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • calgary, alberta
    • contract
    Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Calgary office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.71/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Calgary office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.71/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • calgary, alberta
    • permanent
    Your challenge!Cascades Recovery + currently has an immediate opening for a full time Sales Representatve/Fiber Purchaser for the Calgary team.This position is responsible for new business development activities in the City of Calgary and surrounding areas.Activities are related to the acquisition of desired recyclable materials and the sale of services related tomaterial recovery by promoting Cascades Recovery+ to new clients.Why Work at Cascades?The Company offers a competitive salary commensurate with skills and experience, with further increases based on job performance.A complete benefit package is provided (extended health, dental, life insurance, Employee Wellness programs, EFAP, LTD, etc.)Matching RRSP Plans and Stock OptionsCompetitive Vacation PackageQuarterly BonusProfit SharingROLES & RESPONSIBILITIES:1. Work in conjunction with the Western Regional Manager of Supply Development to develop sales and marketing strategies for acquiring new clients and to ensure continued market growth. Verifies new proposals and bids with management prior to customer presentation.2. Establish and maintain a thorough understanding of the identified market area, including but not limited to new account opportunities, monitoring competitors through marketplace intel etc.3. Robust cold calling and or tele prospecting to uncover new business leads, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business.4. Utilize consultative selling skills to identify client needs, translate them into valuable solutions resulting in the acquisition of new accounts.5. Confidently build customer relationships with decision-making level contacts6. Coordinate sales efforts with internal departments/stakeholders.7. Prepare and present client specific, solution-based proposals and or boardroom presentations.8. Negotiate and secure service agreements.9. Meet and/or exceed monthly sales targets.10. Keep management informed through the submission of weekly sales reports and review meetings.11. Capture all potential new account information from cold calls and record it using the Cascades Recovery Prospect Tracker; the tracker must be updated a minimum of every two weeks.12. Attends and presents at trade shows and participates in professional organizations.This job description indicates the general nature and level of work, duties, and responsibilities expected of the incumbent. The incumbent may be asked to perform other duties as required. The job description may be changed if needed as determined by the Company.POSITION REQUIREMENTS:Education• Post-secondary education and / or equivalent experience.Skills/Experience:• Five years’ previous experience in a “hunter” role, new business sales, is preferred.• Experience in a related industry (recycling, waste management, etc.) is an asset.• Customer centric mentality• Excellent oral and written communication skills and the ability to make effective presentations.• Detail oriented• Strong organizational and time management skills.• Strong working knowledge of computer programs (Excel, Word, Outlook, etc.)• Good analytical and problem-solving skills• Must have a valid drivers’ license and a clean driving recordPHYSICAL DEMANDS• Requirement to spend a percentage of the workday in vehicle while driving within the market area. Normal physical office demands for use of computer.WORK ENVIRONMENT• Normal office environment with some exposure to outside weather conditions when driving to meet clien
    Your challenge!Cascades Recovery + currently has an immediate opening for a full time Sales Representatve/Fiber Purchaser for the Calgary team.This position is responsible for new business development activities in the City of Calgary and surrounding areas.Activities are related to the acquisition of desired recyclable materials and the sale of services related tomaterial recovery by promoting Cascades Recovery+ to new clients.Why Work at Cascades?The Company offers a competitive salary commensurate with skills and experience, with further increases based on job performance.A complete benefit package is provided (extended health, dental, life insurance, Employee Wellness programs, EFAP, LTD, etc.)Matching RRSP Plans and Stock OptionsCompetitive Vacation PackageQuarterly BonusProfit SharingROLES & RESPONSIBILITIES:1. Work in conjunction with the Western Regional Manager of Supply Development to develop sales and marketing strategies for acquiring new clients and to ensure continued market growth. Verifies new proposals and bids with management prior to customer presentation.2. Establish and maintain a thorough understanding of the identified market area, including but not limited to new account opportunities, monitoring competitors through marketplace intel etc.3. Robust cold calling and or tele prospecting to uncover new business leads, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business.4. Utilize consultative selling skills to identify client needs, translate them into valuable solutions resulting in the acquisition of new accounts.5. Confidently build customer relationships with decision-making level contacts6. Coordinate sales efforts with internal departments/stakeholders.7. Prepare and present client specific, solution-based proposals and or boardroom presentations.8. Negotiate and secure service agreements.9. Meet and/or exceed monthly sales targets.10. Keep management informed through the submission of weekly sales reports and review meetings.11. Capture all potential new account information from cold calls and record it using the Cascades Recovery Prospect Tracker; the tracker must be updated a minimum of every two weeks.12. Attends and presents at trade shows and participates in professional organizations.This job description indicates the general nature and level of work, duties, and responsibilities expected of the incumbent. The incumbent may be asked to perform other duties as required. The job description may be changed if needed as determined by the Company.POSITION REQUIREMENTS:Education• Post-secondary education and / or equivalent experience.Skills/Experience:• Five years’ previous experience in a “hunter” role, new business sales, is preferred.• Experience in a related industry (recycling, waste management, etc.) is an asset.• Customer centric mentality• Excellent oral and written communication skills and the ability to make effective presentations.• Detail oriented• Strong organizational and time management skills.• Strong working knowledge of computer programs (Excel, Word, Outlook, etc.)• Good analytical and problem-solving skills• Must have a valid drivers’ license and a clean driving recordPHYSICAL DEMANDS• Requirement to spend a percentage of the workday in vehicle while driving within the market area. Normal physical office demands for use of computer.WORK ENVIRONMENT• Normal office environment with some exposure to outside weather conditions when driving to meet clien
    • calgary, alberta
    • permanent
    CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge! Your challengeReporting to the Sales Manager, the Inside Sales Representative will deliver Cascades’ value proposition to customers, and hit revenue/margin goals by focusing on: new customer acquisition and stability through lead qualification, inbound lead follow-up and outbound cold calling and emails; existing customer account management through understanding customer needs, connecting with customers remotely to maintain strong relationships and pitch value-creating ideas, and developing and executing account plans to deliver growth and margin. This role will create price quotes, negotiate with customers, respond to customer technical questions, understand market competitive dynamics and Cascades’ ability to differentiate, and work collaboratively with Marketing, Customer Service, Design, and Finance teams.Job ResponsibilitiesAccountableMaintaining and growing revenues for their accountsSupporting contract creation and negotiation for their accountsGrowing the customer portfolioResponsibleAchieve sales revenues and objectivesQualifying the leads aligned to our strategy and business rulesMaintain excellent client relationships and ensuring customer satisfaction with the use of digital toolsDevelop and manage account plans for smaller regional accounts according to established guidelines (revenue targets)Provide detailed and accurate sales forecasting to teamFacilitating integration and ensuring coherent customer approach among Cascades SBUsBuilding and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)Use and update the CRMManages mostly C & D customersAccountableMaintaining and growing revenues for their accountsSupporting contract creation and negotiation for their accountsGrowing the customer portfolioResponsibleAchieve sales revenues and objectivesQualifying the leads aligned to our strategy and business rulesMaintain excellent client relationships and ensuring customer satisfaction with the use of digital toolsDevelop and manage account plans for smaller regional accounts according to established guidelines (revenue targets)Provide detailed and accurate sales forecasting to teamFacilitating integration and ensuring coherent customer approach among Cascades SBUsBuilding and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)Use and update the CRMManages mostly C & D customersKey parameters for successFinancial metricsAccount revenue & EBITDA​Account ROIC​Account margin by segment (e.g. customer type)​Operational metricsContract to cash (# of days)​Lead to Win ratioAccount satisfactionManages account opportunity funnelFill deal prep pack processExperiences and strengthsSelf-driven person with the ability to communicate effectivelyDeep understanding of Cascades products and services offerings in your areaAbility to research accounts and identify key players with digital toolsCustomer focus with the ability to identify customers' needs, issues, interestsAbility to analyze competitive activities and potential for new products and servicesAbility to adapt quickly and high level of flexibility to be able to cover accounts from various marketsAbility to work with C-Suite Stronger togetherYou towards othersShare business issues, opportunities & market insights with VP Sales, SMs,  BU GMs, Marketing & Innovation DirectorsOthers towards youStrategic markets, group brands & customer centricity strategy from Marketing & Innovation and CXOProduct availability plan from S&OPProducts specs, recalls, quality issuesPlanning and organizing / Client-focus / Perseverance / Autonomy / Active Listening / InitiativeCore competencies defined for this jobPlanning and organizingClient-focusPerseveranceInitiativeActive listeningAutonomyCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.Use of the masculine in our communications refers equally to both men and women. 
    CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge! Your challengeReporting to the Sales Manager, the Inside Sales Representative will deliver Cascades’ value proposition to customers, and hit revenue/margin goals by focusing on: new customer acquisition and stability through lead qualification, inbound lead follow-up and outbound cold calling and emails; existing customer account management through understanding customer needs, connecting with customers remotely to maintain strong relationships and pitch value-creating ideas, and developing and executing account plans to deliver growth and margin. This role will create price quotes, negotiate with customers, respond to customer technical questions, understand market competitive dynamics and Cascades’ ability to differentiate, and work collaboratively with Marketing, Customer Service, Design, and Finance teams.Job ResponsibilitiesAccountableMaintaining and growing revenues for their accountsSupporting contract creation and negotiation for their accountsGrowing the customer portfolioResponsibleAchieve sales revenues and objectivesQualifying the leads aligned to our strategy and business rulesMaintain excellent client relationships and ensuring customer satisfaction with the use of digital toolsDevelop and manage account plans for smaller regional accounts according to established guidelines (revenue targets)Provide detailed and accurate sales forecasting to teamFacilitating integration and ensuring coherent customer approach among Cascades SBUsBuilding and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)Use and update the CRMManages mostly C & D customersAccountableMaintaining and growing revenues for their accountsSupporting contract creation and negotiation for their accountsGrowing the customer portfolioResponsibleAchieve sales revenues and objectivesQualifying the leads aligned to our strategy and business rulesMaintain excellent client relationships and ensuring customer satisfaction with the use of digital toolsDevelop and manage account plans for smaller regional accounts according to established guidelines (revenue targets)Provide detailed and accurate sales forecasting to teamFacilitating integration and ensuring coherent customer approach among Cascades SBUsBuilding and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)Use and update the CRMManages mostly C & D customersKey parameters for successFinancial metricsAccount revenue & EBITDA​Account ROIC​Account margin by segment (e.g. customer type)​Operational metricsContract to cash (# of days)​Lead to Win ratioAccount satisfactionManages account opportunity funnelFill deal prep pack processExperiences and strengthsSelf-driven person with the ability to communicate effectivelyDeep understanding of Cascades products and services offerings in your areaAbility to research accounts and identify key players with digital toolsCustomer focus with the ability to identify customers' needs, issues, interestsAbility to analyze competitive activities and potential for new products and servicesAbility to adapt quickly and high level of flexibility to be able to cover accounts from various marketsAbility to work with C-Suite Stronger togetherYou towards othersShare business issues, opportunities & market insights with VP Sales, SMs,  BU GMs, Marketing & Innovation DirectorsOthers towards youStrategic markets, group brands & customer centricity strategy from Marketing & Innovation and CXOProduct availability plan from S&OPProducts specs, recalls, quality issuesPlanning and organizing / Client-focus / Perseverance / Autonomy / Active Listening / InitiativeCore competencies defined for this jobPlanning and organizingClient-focusPerseveranceInitiativeActive listeningAutonomyCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.Use of the masculine in our communications refers equally to both men and women. 
    • calgary, alberta
    • permanent
    CASCADES Fondée en 1964, Cascades œuvre dans les domaines de la fabrication, de la transformation et de la commercialisation de produits d’emballage et de papiers composés principalement de fibres recyclées. Cascades compte 11 000 femmes et hommes travaillant dans plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. Sa philosophie de gestion, son expérience d’un demi-siècle dans le recyclage ainsi que ses efforts soutenus en recherche et développement sont autant de forces qui lui permettent de créer des produits novateurs pour ses clients. CASCADES EMBALLAGE CARTON-CAISSELe Groupe Emballage carton-caisse, une division de Cascades, est le premier producteur de cartons-caisses au Canada, en plus d’être l’un des plus importants transformateurs de cartonnage ondulé au pays. Le Groupe fabrique une vaste gamme de produits à partir de fibres recyclées pour une clientèle nord-américaine dans une variété d’industries dont celles de l’alimentation, des boissons et des produits de consommation. La division, qui emploie près de 3 400 personnes, possède six usines de fabrication de cartons-caisses et dix-neuf usines de transformation de cartonnage ondulé au Canada et aux États-Unis.Le défi à relever!Responsabilités du posteCompétences comportementales reliées à ce postePlanification et organisationOrientation clientPersévéranceInitiativeÉcoute activeAutonomieCascades croit au succès d’une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste.L'emploi du masculin dans nos communications désigne autant les hommes que les femmes.  
    CASCADES Fondée en 1964, Cascades œuvre dans les domaines de la fabrication, de la transformation et de la commercialisation de produits d’emballage et de papiers composés principalement de fibres recyclées. Cascades compte 11 000 femmes et hommes travaillant dans plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. Sa philosophie de gestion, son expérience d’un demi-siècle dans le recyclage ainsi que ses efforts soutenus en recherche et développement sont autant de forces qui lui permettent de créer des produits novateurs pour ses clients. CASCADES EMBALLAGE CARTON-CAISSELe Groupe Emballage carton-caisse, une division de Cascades, est le premier producteur de cartons-caisses au Canada, en plus d’être l’un des plus importants transformateurs de cartonnage ondulé au pays. Le Groupe fabrique une vaste gamme de produits à partir de fibres recyclées pour une clientèle nord-américaine dans une variété d’industries dont celles de l’alimentation, des boissons et des produits de consommation. La division, qui emploie près de 3 400 personnes, possède six usines de fabrication de cartons-caisses et dix-neuf usines de transformation de cartonnage ondulé au Canada et aux États-Unis.Le défi à relever!Responsabilités du posteCompétences comportementales reliées à ce postePlanification et organisationOrientation clientPersévéranceInitiativeÉcoute activeAutonomieCascades croit au succès d’une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste.L'emploi du masculin dans nos communications désigne autant les hommes que les femmes.  

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