Job opening - Client Services Delivery Manager - New Japan Market Entry with USA Fintech Company in 東京23区 | Randstad

summary

東京23区, 東京都
¥10,000,000 - ¥15,000,000 per year, 年収1,000 ～ 1,500万円
contract

job category
engineering

job details

社名
社名非公開

職種
技術系（機械・電気・電子・化学）その他

業務内容
Hands-on opportunity to localize and launch product in new market!
International working environment!
Competitive package!

求められる経験
•Experience in designing and implementing enterprise contact center platforms and omnichannel routing architectures (e.g., Genesys Cloud, Amazon Connect, Cisco Finesse). ...

•Experience in payments systems operations and integration, including ISO 20022 messaging, payment reconciliation workflows, and settlement processes.
•Experience implementing and maintaining security and data protection controls, including PCI DSS and Japan’s Act on the Protection of Personal Information (APPI), for customer service environments.
•Experience in program and project management using PMP/PRINCE2 methodologies and tools such as Microsoft Project, Smartsheet, or Asana.
•Experience integrating and configuring CRM and customer service platforms such as Salesforce Service Cloud, ServiceNow, or Zendesk, including API integrations.
•Experience with workforce management, quality assurance, reporting and analytics tools for contact centers (NICE, Verint, Tableau, Power BI).
•Proven FULL professional fluency in Japanese and English for client-facing communication, documentation, and stakeholder coordination.

Good-to-Have:
•PMP/PRINCE2/AGILE/SCRUM certification

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,000 ～ 1,500万円

賞与
-
雇用期間
期間の定めなし

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社名
社名非公開

職種
技術系（機械・電気・電子・化学）その他

業務内容
Hands-on opportunity to localize and launch product in new market!
International working environment!
Competitive package!

求められる経験
•Experience in designing and implementing enterprise contact center platforms and omnichannel routing architectures (e.g., Genesys Cloud, Amazon Connect, Cisco Finesse).
•Experience in payments systems operations and integration, including ISO 20022 messaging, payment reconciliation workflows, and settlement processes.
•Experience implementing and maintaining security and data protection controls, including PCI DSS and Japan’s Act on the Protection of Personal Information (APPI), for customer service environments.
•Experience in program and project management using PMP/PRINCE2 methodologies and tools such as Microsoft Project, Smartsheet, or Asana.
•Experience integrating and configuring CRM and customer service platforms such as Salesforce Service Cloud, ServiceNow, or Zendesk, including API integrations.
•Experience with workforce management, quality assurance, reporting and analytics tools for contact centers (NICE, Verint, Tableau, Power BI). ...

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experience
• Experience in designing and implementing enterprise contact center platforms and omnichannel routi

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【fintech】qaエンジニア（ミドル・シニア）
- 東京23区, 東京都
- permanent
- ¥5,000,000 - ¥9,000,000 per year, 年収500 ～ 900万円
社名社名非公開職種品質保証、品質管理業務内容- エンジニアリングファーストの文化- 大企業とのパートナーシップ- フルリモート可- フルフレックス制求められる経験■必須スキル-テストケースの設計・実行（5年以上目安）■歓迎スキル- 自動化テストのコーディング経験- WebサービスのQAエンジニア経験- WebAPIのテスト実施のご経験- AIを活用したテスト実施のご経験- マネジメント、育成の経験- 開発体制へQA視点での提案ができる- Webサービスのセキュリティ知識- ISO/IEC/IEEE 29119を知っている保険健康保険　厚生年金保険　雇用保険休日休暇土曜日　日曜日　祝日給与年収500 ～ 900万円賞与-雇用期間期間の定めなし
posted 16 january 2026
社名社名非公開職種品質保証、品質管理業務内容- エンジニアリングファーストの文化- 大企業とのパートナーシップ- フルリモート可- フルフレックス制求められる経験■必須スキル-テストケースの設計・実行（5年以上目安）■歓迎スキル- 自動化テストのコーディング経験- WebサービスのQAエンジニア経験- WebAPIのテスト実施のご経験- AIを活用したテスト実施のご経験- マネジメント、育成の経験- 開発体制へQA視点での提案ができる- Webサービスのセキュリティ知識- ISO/IEC/IEEE 29119を知っている保険健康保険　厚生年金保険　雇用保険休日休暇土曜日　日曜日　祝日給与年収500 ～ 900万円賞与-雇用期間期間の定めなし
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- 東京23区, 東京都
- permanent
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posted 16 january 2026
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- 東京23区, 東京都
- permanent
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posted 27 november 2025
社名社名非公開職種製品開発エンジニア業務内容Lead the Creation of New Mobile Securities UX.■About our client:A global company leveraging technology and data to revolutionize finance. They build a unique ecosystem, offering seamless customer experiences.■Position Summary:Lead iOS native app development, customizing the asset management experience. A founding member role delivering new mobile securities services in a fast-paced environment. ■Job Responsibilities:・Develop and opera
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