- Hurstville NSW location - 8 mins from public transport trains and buses hub
- Temp to perm opportunities - Working Holiday Visas welcomed to apply!
- Highly competitive hourly rate + super - 37.5 hours Monday to Friday
- ASAP start
We are seeking a Collections / Recoveries Specialist with a minimum of 2 years of experience in a contact center environment. The ideal candidate will have a strong background in credit hire or insurance collections, possessing a proven track record of recovering outstanding debts.
The successful candidate will be responsible for managing a portfolio of accounts, engaging with strategic clients, including large insurers, and negotiating payment plans to achieve optimal financial outcomes for the business.
Key Responsibilities:
- Engage with clients over the phone to recover outstanding payments.
- Negotiate and implement effective payment solutions.
- Manage and prioritize a ledger of accounts.
- Work collaboratively with internal teams to resolve account disputes.
- Maintain accurate records of all collections activities.
Required Skills & Experience:
- Collections experience, preferably in a call center
- Proven ability to negotiate and resolve complex financial disputes.
- Excellent communication and interpersonal skills.
- Self-motivated, resilient, and target-driven.
- Strong problem-solving abilities and attention to detail.
If you are a quick-witted, tenacious, and results-oriented professional with a passion for collections, we encourage you to apply. APPLY NOW or send your updated CV to lavender.pham@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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