Want to join the support team for one of the world's largest social media platforms? If you're a fluent Polish speaker with a knack for solving problems, we want to meet you!
...content support agent - polish (m/f/x).
- posted 1 day ago
- closes 17 june 2026
key responsibilities
Your responsibilities:
- Handle both inbound and outbound calls.
- Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status.
- Review the reported issues within agreed turnaround times and standards of quality.
- Escalate issues to the company in accordance with its procedures.
skills
What you need to succeed:
- Polish (C2) and English (B2) proficiency.
- Solid understanding of e-commerce.
- Ability to make logical decisions.
- Strong communication and empathy skills to handle different types of users.
- Availability to work rotating shifts.
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