counter clerk - customer service.

As an Inside Sales Representative in Laval, you will be the primary point of contact for a specialized clientele (HVAC, refrigeration). You will act as a technical advisor at the counter and over the phone, managing the full order cycle from quoting to invoicing.

Advantages
Your Responsibilities:

Manage order taking, follow-ups, and provide in-depth technical advice to clients.

Greet walk-in customers, identify their needs, and pick parts directly from the warehouse.

Prepare technical quotes, handle invoicing, and process payments.

Coordinate with suppliers for special orders.

Use the AS400 system daily (upcoming migration to SAP).

Responsibilities
Required Qualifications:

Essential: Relevant education or experience in Building Mechanics, HVAC, Sheet Metal, or Refrigeration.

Essential: Intermediate English level to interact with a diverse clientele outside of Quebeb.

Essential: Solid experience in customer service or technical sales.

Autonomous profile, known for a calm and composed demeanor.

Qualifications
Benefits:

Competitive salary based on experience: $52,000 to $68,000.

Stable daytime schedule: 8:00 AM to 5:00 PM, Monday to Friday.

3 weeks of vacation starting the first year.

Full collective insurance package with Sunlife after 3 months.

Professional and structured work environment.

Summary
How to Apply:
Ready for a new challenge? Send your resume now to Elisabeth Parent at: elisabeth.parent@randstad.ca.

Know someone who fits the bill? Refer a qualified candidate for this Inside Sales Representative position and you could be eligible for a referral bonus!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.