Executive & Director Support (Global)
- Act as a strategic partner to directors: anticipate needs, structure priorities, and translate loose requests into clear, executable actions.
- Manage diaries, schedules, inboxes, and travel logistics across multiple time zones, using automation and rules where possible.
- Handle correspondence, meeting preparation, follow-ups, and stakeholder coordination with professionalism and discretion.
- Track delegated actions across teams, chase progress, and provide clear status updates.
- Lead small projects end-to-end with minimal handholding (timelines, stakeholders, deliverables).
AI, Systems & Operations
- Use AI tools (e.g. Microsoft Copilot, ChatGPT, automation platforms) to:
- Conduct research and distil insights into concise briefing notes.
- Draft communications, presentations, reports, and internal documentation.
- Build and maintain efficient workflows and digital filing systems (SharePoint/OneDrive with structured metadata).
- Create and maintain templates, dashboards, trackers, and operational documents.
- Continuously identify opportunities to improve efficiency, automate tasks, and introduce forward-thinking solutions.
HR & Office Management – India Office
- Support HR and office operations for the India team, including:
- Assisting with recruitment coordination (job postings, CV screening, interview scheduling, candidate communication).
- Supporting onboarding and offboarding processes.
- Acting as a coordination point for office administration and basic people operations.
- Maintain clear documentation, trackers, and processes to support a growing remote and in-office team.
- Liaise between directors and the India office to ensure smooth communication and execution.
Communications & Brand Support
- Support social media research and execution (LinkedIn, Instagram, etc.).
- Assist with light content coordination, research, and scheduling where required.
- 3+ years’ experience as a PA/EA supporting senior or executive leadership.
- Excellent written and verbal English; confident drafting polished emails, documents, decks, and communicating with stakeholders globally.
- Strong tech-forward mindset:
- Proficient in Microsoft 365, Microsoft Copilot, SharePoint/OneDrive (including metadata structuring).
- Comfortable with inbox/calendar automation and digital productivity tools.
- Demonstrated use of AI tools to enhance research, workflows, or communications.
- Highly organised, able to juggle multiple priorities with rigorous follow-through.
- Experience supporting research and execution, not just administration.
- Discreet, trustworthy, and comfortable working independently while keeping directors fully informed.
- Curious, hungry to learn, and motivated to grow beyond a traditional EA remit.