Role Overview
The EXIM Associate is responsible for end-to-end export-import documentation, domestic and international shipping management, vessel tracking, freight coordination, and customs compliance. This role ensures the seamless, compliant, and cost-effective movement of goods while maintaining accurate records and collaborating across cross-functional teams.
Key Responsibilities
1. Export & Import Documentation
- Prepare and verify export documentation, including Commercial Invoices, Packing Lists, Shipping Bills, and Certificates of Origin.
- Manage import documentation, including Bills of Entry, import invoices, duty structures, and customs clearance procedures.
- Ensure strict adherence to export-import regulations to prevent delays, penalties, or compliance risks.
2. Logistics & Dispatch Operations
- Plan and execute domestic and international dispatch activities to meet project and client deadlines.
- Coordinate directly with transporters, freight forwarders, clearing agents, and shipping lines for timely pickup and delivery.
- Obtain, compare, and analyze freight quotations to select cost-effective logistics service providers.
3. Shipment Tracking & Issue Resolution
- Track vessel schedules, ETD, and ETA to keep internal stakeholders informed.
- Proactively resolve shipment delays, transit issues, and documentation errors, escalating critical bottlenecks to management when necessary.
- Collect, verify, and maintain Proof of Delivery (POD) records for all shipments.
4. Cross-Functional Coordination & Reporting
- Liaise with internal teams-including Supply Chain, Accounts, and Project teams-to align shipment timelines and payment processes.
- Maintain daily/weekly dispatch trackers, shipment logs, and documentation archives.
- Generate reports on shipment volumes, delivery timelines, delays, and logistics expenditures.
Key Competencies & Primary Skills
- Export-Import (EXIM) documentation and customs clearance processes
- Vessel and shipment tracking (ETD/ETA monitoring)
- Freight quotation comparison and cost management
- Vendor and agent management (freight forwarders, CHAs, transporters)
- Record management and document control
- Cross-functional communication and problem-solving
Performance Indicators (KPIs)
- Accuracy: Error-free export/import documentation.
- Timeliness: On-time dispatch, delivery, and customs clearance.
- Cost Efficiency: Optimization of freight rates and shipping budgets.
- Tracking & Reporting: Accurate maintenance of trackers and timely updates to management.
