experiene design strategy specialist ~ associate director @ global pharmaceuticals industry leader.

Leading the Next Era of Digital Experience: As the organization accelerates its digital transformation, the incoming strategist will take ownership of end-to-end omnichannel strategies that integrate Data and AI.

求められる経験
[Required Experience & Professional Skills]

- Proven track record of embedding user-centric design methodologies into a corporate culture, or strategically applying them to large-scale projects and workflows.
- Strong ability to align, negotiate with, and drive initiatives across complex, cross-functional stakeholders (including business units, IT, PR, and external vendors).
- Experience formulating strategies that leverage emerging technologies, data analytics, and AI, alongside creating actionable roadmaps and managing end-user experience operations.
- Expertise in strategic experience design, including the creation of user profiles, comprehensive behavioral journeys (for both general users and industry professionals), experience mapping, and service blueprints.
- Hands-on experience establishing operational workflows and governance frameworks.
- Practical understanding of digital marketing operations and the marketing technology stack (such as content management systems, marketing automation, CRM, and web analytics platforms).
- Strong facilitation skills utilizing digital collaboration and whiteboarding platforms.
- Advanced proficiency in Japanese (capable of leading discussions, building consensus, and creating/reviewing professional documentation with internal and external parties).
- Business-level English proficiency (both written and verbal).

[Preferred Qualifications (Nice to have)]

- Background in defining and executing experience strategies specifically targeting healthcare consumers or the broader public.
- Familiarity with modern interface design tools, with a history of overseeing quality assurance and standardizing practices across design teams.
- Demonstrated success (or a strong interest) in transforming products and business operations through generative AI and advanced data applications.
- Experience designing and leading interactive workshops, with the ability to synthesize findings into concrete strategic proposals.
- Industry background or strong domain knowledge in the pharmaceutical, medical, FMCG, or healthcare sectors.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,000 ～ 1,650万円

賞与
18%
雇用期間
期間の定めなし