Key Responsibilities
Front Desk & Visitor Management
- Greet visitors, clients, and interview candidates in a warm, professional, and courteous manner.
- Manage visitor entries, issue visitor passes/badges, and maintain accurate logbooks or digital visitor systems.
- Guide visitors to the appropriate conference rooms or connect them with the relevant team member.
- Ensure the reception lobby, waiting area, and front desk remain clean, orderly, and well-maintained at all times.
Telecommunications & Mail Handling
- Manage multi-line PBX/EPABX telephone systems: screen, answer, and route incoming calls promptly while taking clear messages.
- Monitor and respond to general email inquiries with proper business etiquette.
- Receive, sort, log, and distribute incoming letters, documents, and courier packages.
- Coordinate outgoing courier and postal dispatches, keeping tracking records updated.
Administrative & Facility Support
- Schedule, book, and manage conference and meeting rooms, ensuring audio-visual (AV) setups and seating are ready before meetings.
- Monitor office stationery, pantry items, and housekeeping supplies; place purchase requests before stocks deplete.
- Supervise support staff (housekeeping, office boys, security) to ensure general hygiene and smooth office operations.
- Assist HR and Admin teams with new-hire onboarding logistics, identity card issuance, and company events/town halls.
- Manage petty cash expenses for daily operational requirements, logging bills and receipts accurately.
