Guest Relations & Reception
- Welcome and Greet: Serve as the face of the company, greeting visitors, clients, and vendors warmly and directing them to the appropriate person or meeting room.
- Call Management: Manage a multi-line switchboard, answering incoming calls promptly, screening/routing them efficiently, and taking accurate messages.
- Inquiry Handling: Respond to general in-person and telephonic inquiries regarding the company with accurate information.
Administrative Support
- Mail & Courier Logistics: Manage incoming and outgoing mail, packages, and couriers; maintain logs and ensure timely distribution.
- Meeting Room Management: Coordinate and schedule meeting rooms, ensuring they are tidy and properly equipped before presentations or client visits.
- Office Supplies: Monitor and manage inventory for office supplies and front-desk stationery, placing orders when necessary.
- Data Maintenance: Keep up-to-date records of visitor logs, staff attendance summaries, and contact directories.