Key Responsibilities
Guest Experience & Access Control
- Greet, welcome, and sign in visitors, clients, and interview candidates in a professional, courteous manner.
- Manage visitor badge issuance, log entries, and enforce front-door security protocols or sign-in software.
- Notify internal personnel upon guest arrival and coordinate waiting area accommodations.
Communication & Phone Operations
- Operate a multi-line switchboard/phone system; answer, screen, and route incoming calls promptly.
- Monitor general corporate email inboxes and respond to inquiries or triage messages to appropriate departments.
- Maintain an updated directory of internal extensions, department leads, and emergency contact numbers.