Job opening - Head of Operations - up to 25M in 東京23区 | Randstad

summary

東京23区, 東京都
¥18,000,000 - ¥25,000,000 per year, 年収1,800 ～ 2,500万円
permanent

job category
sales

job details

社名
社名非公開

職種
その他　営業

業務内容 ...

Lead and grow a dynamic operations team in a cutting-edge technology environment.■About our clientJoin a leading tech firm transforming the industry with its innovative solutions. They're dedicated to creating a better future through technology while supporting employees' growth in a collaborative culture.■Role OverviewYou will be responsible for overseeing all aspects of the company's operations, leading a high-performing team, and driving continuous improvement. You will develop and implement strategic plans, manage budgets, and ensure efficient operations across all departments. You'll be instrumental in shaping the future of the company's operational efficiency and success.■Key Responsibilities・Lead the development and implementation of operational strategies aligned with company objectives.・Manage and mentor a team of operations professionals, fostering a culture of high performance.・Oversee daily operations, ensuring efficiency and effectiveness across all departments.・Develop and manage operational budgets, ensuring resource allocation is optimized.・Identify and implement process improvements to enhance operational efficiency.・Collaborate with other departments to ensure seamless integration and coordination.・Monitor key performance indicators (KPIs) and report on progress towards goals.・Stay abreast of industry best practices and emerging technologies.If you are interested in this position, we look forward to your application.#LI-Hybrid#LI-KN

求められる経験
■Qualifications
• Bilingual Language Capability – English & Japanese
• 8+ years of leadership experience in Contact Centre & Customer Experience Management for international
markets
• Experience managing projects of more than 1000+ FTEs.
• Experience in managing financials: budget, margin, and P&L
• Ability to make decisions under high levels of stress.
• Excellent interpersonal skills and teamwork mindset.
• Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed.
• Excellent organizational and leadership abilities.
• Working knowledge of data analysis and performance/operation metrics

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,800 ～ 2,500万円

賞与
1M
雇用期間
期間の定めなし

show more

社名
社名非公開

職種
その他　営業

業務内容
Lead and grow a dynamic operations team in a cutting-edge technology environment.■About our clientJoin a leading tech firm transforming the industry with its innovative solutions. They're dedicated to creating a better future through technology while supporting employees' growth in a collaborative culture.■Role OverviewYou will be responsible for overseeing all aspects of the company's operations, leading a high-performing team, and driving continuous improvement. You will develop and implement strategic plans, manage budgets, and ensure efficient operations across all departments. You'll be instrumental in shaping the future of the company's operational efficiency and success.■Key Responsibilities・Lead the development and implementation of operational strategies aligned with company objectives.・Manage and mentor a team of operations professionals, fostering a culture of high performance.・Oversee daily operations, ensuring efficiency and effectiveness across all departments.・Develop and manage operational budgets, ensuring resource allocation is optimized.・Identify and implement process improvements to enhance operational efficiency.・Collaborate with other departments to ensure seamless integration and coordination.・Monitor key performance indicators (KPIs) and report on progress towards goals.・Stay abreast of industry best practices and emerging technologies.If you are interested in this position, we look forward to your application.#LI-Hybrid#LI-KN ...

求められる経験
■Qualifications
• Bilingual Language Capability – English & Japanese
• 8+ years of leadership experience in Contact Centre & Customer Experience Management for international
markets
• Experience managing projects of more than 1000+ FTEs.
• Experience in managing financials: budget, margin, and P&L
• Ability to make decisions under high levels of stress.
• Excellent interpersonal skills and teamwork mindset.
• Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed.
• Excellent organizational and leadership abilities.
• Working knowledge of data analysis and performance/operation metrics

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,800 ～ 2,500万円

賞与
1M
雇用期間
期間の定めなし

show more

experience
■Qualifications • Bilingual Language Capability – English & Japanese • 8+ years of leadership experi

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