Role Overview: The Transaction Quality Management Team Leader is responsible for driving qualitygovernance, transaction accuracy, and compliance across US Life & Annuitybackoffice operations under the TPA delivery model. The role ensures adherence toclientdefined quality standards, regulatory requirements, and QualityManagement System (QMS) expectations.The Team Leader leads a group of Quality Analysts, performs secondary reviews,drives root cause analysis
Role Overview: The Transaction Quality Management Team Leader is responsible for driving qualitygovernance, transaction accuracy, and compliance across US Life & Annuitybackoffice operations under the TPA delivery model. The role ensures adherence toclientdefined quality standards, regulatory requirements, and QualityManagement System (QMS) expectations.The Team Leader leads a group of Quality Analysts, performs secondary reviews,drives root cause analysis