Job opening - IT Desktop Engineer in the Luxury Industry in 東京23区 | Randstad

summary

東京23区, 東京都
¥6,000,000 - ¥8,000,000 per year, 年収600 ～ 800万円
permanent

job category
information technology

job details

社名
社名非公開

職種
その他　技術系（IT・Web・通信系）

業務内容 ...

■About the CompanyWe are a global leader in the luxury industry, representing a portfolio of internationally renowned brands With a strong presence in Japan and close collaboration with global headquarters, we are committed to delivering exceptional experiences for internal and external customers.■Position SummaryThis role provides Level 2 IT support to boutiques, corporate office users across Japan. You will play a key role in maintaining high-quality IT services while contributing to regional and global technology initiatives.The position involves close collaboration with international teams and external partners to continuously improve support services and ensure smooth retail operations.■Key Responsibilities• Organize and deliver Level 2 IT support for boutiques, office, and warehouse users• Troubleshoot and resolve issues related to PCs, printers, peripherals, networks, IT security, communication systems, desktop software, corporate applications, and mobile devices• Ensure agreed service levels and business deadlines are consistently met• Monitor support performance, provide reporting, and recommend service improvements• Support retail projects including store openings, renovations, relocations, and closures• Coordinate with vendors and internal stakeholders for IT setup and deployment• Manage procurement, installation, upgrades, and replacement of hardware, software, and mobile devices in line with corporate standards and budgets• Oversee full lifecycle management of IT assets (hardware and software)• Collaborate with local and global teams on cross-regional initiatives• Provide on-site support when required#LI-Onsite#LI-KN

求められる経験
■Required Skills & Experience
• Strong knowledge of PC hardware and peripherals and advanced knowledge of Windows and macOS environments
• Proficiency in Microsoft 365, Outlook, antivirus, and common enterprise applications
• Experience supporting mobile devices and related services
• Knowledge of Active Directory administration
• Understanding of LAN/WAN and WiFi troubleshooting
• Experience with MDM solutions (e.g., JAMF, DEP)
• Customer-focused, proactive mindset
• Fluent Japanese and business-level English (spoken and written)

■Qualifications
• Minimum 4 years’ experience in IT support
• ITIL Foundation certification preferred
• Project management certification is a plus
• Experience in an international organization preferred
• Experience in a retail environment is highly desirable
• POS system knowledge is an advantage

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収600 ～ 800万円

賞与
-
雇用期間
期間の定めなし

show more

社名
社名非公開

職種
その他　技術系（IT・Web・通信系）

業務内容
■About the CompanyWe are a global leader in the luxury industry, representing a portfolio of internationally renowned brands With a strong presence in Japan and close collaboration with global headquarters, we are committed to delivering exceptional experiences for internal and external customers.■Position SummaryThis role provides Level 2 IT support to boutiques, corporate office users across Japan. You will play a key role in maintaining high-quality IT services while contributing to regional and global technology initiatives.The position involves close collaboration with international teams and external partners to continuously improve support services and ensure smooth retail operations.■Key Responsibilities• Organize and deliver Level 2 IT support for boutiques, office, and warehouse users• Troubleshoot and resolve issues related to PCs, printers, peripherals, networks, IT security, communication systems, desktop software, corporate applications, and mobile devices• Ensure agreed service levels and business deadlines are consistently met• Monitor support performance, provide reporting, and recommend service improvements• Support retail projects including store openings, renovations, relocations, and closures• Coordinate with vendors and internal stakeholders for IT setup and deployment• Manage procurement, installation, upgrades, and replacement of hardware, software, and mobile devices in line with corporate standards and budgets• Oversee full lifecycle management of IT assets (hardware and software)• Collaborate with local and global teams on cross-regional initiatives• Provide on-site support when required#LI-Onsite#LI-KN ...

求められる経験
■Required Skills & Experience
• Strong knowledge of PC hardware and peripherals and advanced knowledge of Windows and macOS environments
• Proficiency in Microsoft 365, Outlook, antivirus, and common enterprise applications
• Experience supporting mobile devices and related services
• Knowledge of Active Directory administration
• Understanding of LAN/WAN and WiFi troubleshooting
• Experience with MDM solutions (e.g., JAMF, DEP)
• Customer-focused, proactive mindset
• Fluent Japanese and business-level English (spoken and written)

■Qualifications
• Minimum 4 years’ experience in IT support
• ITIL Foundation certification preferred
• Project management certification is a plus
• Experience in an international organization preferred
• Experience in a retail environment is highly desirable
• POS system knowledge is an advantage

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収600 ～ 800万円

賞与
-
雇用期間
期間の定めなし

show more

experience
■Required Skills & Experience • Strong knowledge of PC hardware and peripherals and advanced knowled

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ソリューションアーキテクト（tableau）＠外資大手it企業
- 東京23区, 東京都
- permanent
- ¥8,000,000 - ¥20,000,000 per year, 年収800 ～ 2,000万円
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posted 24 february 2026
社名社名非公開職種プリセールス、ソリューションアーキテクト、セールスエンジニア業務内容データとAIの力で、顧客企業のデジタルトランスフォーメーションを最前線で支援！■ご紹介する企業データ分析とビジュアライゼーションで世界を牽引するIT企業。多様なデータを価値に変え、あらゆる組織がデータに基づいた迅速な意思決定を行える環境を提供します。■ポジション概要シニアレベルのアーキテクトとして、BI製品の導入・実装をリードしていただきます。顧客のビジネス課題を特定し、データエンジニアリングや分析の専門知識を用いて、成長を支援するロードマップ策定や技術指導を担うポジションです。■業務内容・BI製品の導入計画作成およびソリューション提供の調整・顧客のビジネス課題精査とデータ利活用ロードマップの策定・オンサイトやWebを通じた技術アドバイザリーの提供・顧客へのトレーニング実施によるデータ分析業務の促進支援・営業チームと連携したプリセールス段階での技術ガイダンス・チームメンバーへのメンタリングおよびナレッジ共有#LI-Hybr
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it specialist at world famous fmcg company
- 東京23区, 東京都
- permanent
- ¥5,000,000 - ¥8,000,000 per year, 年収500 ～ 800万円
社名社名非公開職種社内SE、情報システム業務内容-Provide IT onboarding and day-to-day technical support for end users via onsite and remote channels-Troubleshoot and resolve IT incidents, service requests, and technical issues-Support meeting rooms, events, and collaboration technologies-Maintain communication with users regarding IT services, updates, and best practices-Administer user accounts, access rights, and permissions-Maintain accurate inventory and lifecycle management
posted 20 february 2026
社名社名非公開職種社内SE、情報システム業務内容-Provide IT onboarding and day-to-day technical support for end users via onsite and remote channels-Troubleshoot and resolve IT incidents, service requests, and technical issues-Support meeting rooms, events, and collaboration technologies-Maintain communication with users regarding IT services, updates, and best practices-Administer user accounts, access rights, and permissions-Maintain accurate inventory and lifecycle management
show job details
corporate it infrastructure professional - up to 13m
- 東京23区, 東京都
- permanent
- ¥8,000,000 - ¥13,000,000 per year, 年収800 ～ 1,300万円
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posted 12 february 2026
社名社名非公開職種通信インフラ設計・構築（キャリア・ISP系）業務内容■About our ClientA global company revolutionizing the retail industry through technology and data. By building a unique value chain with their own strategy, they provide a seamless experience to customers worldwide. ■Role OverviewThis position leads the corporate infrastructure domain, including ID management, M365, and security. It involves driving standardization and automation to build a foundation for employee experie
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