Position SummaryWe are seeking a seasoned and visionary National Sales Head – Retail to lead Innisfree India’s pan-India retail operations and sales growth. This leadership role requires a dynamic professional with deep expertise in beauty retail, P&L; ownership, and strategic business expansion. The incumbent will be responsible for driving profitability, strengthening partner relationships, and elevating the brand’s retail experience across all channels. Key Responsibilities 1. Strategic Sales & Business Leadership • Develop and implement national sales and retail growth strategies aligned with brand and group objectives. • Drive revenue, market share, and profitability across premium retail formats. • Lead business planning, forecasting, and sales target achievement at a national level.2. Retail Operations & P&L; Management • Oversee end-to-end retail operations ensuring adherence to SOPs, brand standards, and VM guidelines. • Own the P&L; for retail business – optimize costs, increase store productivity, and deliver sustainable profit growth. • Conduct regular business reviews and performance analyses to enhance operational efficiency.3. People Leadership & Development • Lead a large, diverse team including Regional Managers, City Managers, Backend Teams, and Beauty Advisors. • Create a culture of performance, accountability, and service excellence through coaching and continuous development. • Drive recruitment, training, and succession planning across the retail network.4. Partner & Stakeholder Management• Manage key business relationships with MBS partners (Nykaa Luxe, Sephora, Tira, Shoppers Stop, etc.). • Collaborate closely with internal departments — Marketing, VMD, Training, Finance, and Supply Chain — to ensure operational alignment. 5. Data & Performance Excellence • Utilize SAP, CRM, and retail dashboards for sales forecasting, inventory control, and performance tracking. • Drive analytical decision-making to identify opportunities and improve store-level KPIs. • Ensure process discipline and operational governance across all regions. Qualifications & Experience • Education: MBA / PG in Business, Marketing, or related field. •Experience:12–18 years in retail sales and operations, with a minimum of 5 years in a leadership role within the beauty, luxury, or FMCG retail industry. • Demonstrated success in managing large teams and national retail networks. • Strong financial acumen with expertise in P&L; management and business analytics. • Excellent communication, negotiation, and leadership skills. • Proficient in SAP (Retail Module) and MS Office Suite. • Willingness to travel extensively across India
experience
17
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Position SummaryWe are seeking a seasoned and visionary National Sales Head – Retail to lead Innisfree India’s pan-India retail operations and sales growth. This leadership role requires a dynamic professional with deep expertise in beauty retail, P&L; ownership, and strategic business expansion. The incumbent will be responsible for driving profitability, strengthening partner relationships, and elevating the brand’s retail experience across all channels. Key Responsibilities 1. Strategic Sales & Business Leadership • Develop and implement national sales and retail growth strategies aligned with brand and group objectives. • Drive revenue, market share, and profitability across premium retail formats. • Lead business planning, forecasting, and sales target achievement at a national level.2. Retail Operations & P&L; Management • Oversee end-to-end retail operations ensuring adherence to SOPs, brand standards, and VM guidelines. • Own the P&L; for retail business – optimize costs, increase store productivity, and deliver sustainable profit growth. • Conduct regular business reviews and performance analyses to enhance operational efficiency.3. People Leadership & Development • Lead a large, diverse team including Regional Managers, City Managers, Backend Teams, and Beauty Advisors. • Create a culture of performance, accountability, and service excellence through coaching and continuous development. • Drive recruitment, training, and succession planning across the retail network.4. Partner & Stakeholder Management• Manage key business relationships with MBS partners (Nykaa Luxe, Sephora, Tira, Shoppers Stop, etc.). • Collaborate closely with internal departments — Marketing, VMD, Training, Finance, and Supply Chain — to ensure operational alignment. 5. Data & Performance Excellence • Utilize SAP, CRM, and retail dashboards for sales forecasting, inventory control, and performance tracking. • Drive analytical decision-making to identify opportunities and improve store-level KPIs. • Ensure process discipline and operational governance across all regions. Qualifications & Experience • Education: MBA / PG in Business, Marketing, or related field. •Experience:12–18 years in retail sales and operations, with a minimum of 5 years in a leadership role within the beauty, luxury, or FMCG retail industry. • Demonstrated success in managing large teams and national retail networks. • Strong financial acumen with expertise in P&L; management and business analytics. • Excellent communication, negotiation, and leadership skills. • Proficient in SAP (Retail Module) and MS Office Suite. • Willingness to travel extensively across India
experience
17
