About the role Join the Digital Customer Experience team of one of New Zealand's largest retail brands to deliver a group-wide CRM transformation. You will ensure platform scalability, maintain high-uptime production environments, and integrate digital agent service experiences into a brand-new e-commerce platform.Duties:Lead the configuration, deployment, and ongoing enhancement of the CRM suite.Integrate digital agent service products into the core web a
About the role Join the Digital Customer Experience team of one of New Zealand's largest retail brands to deliver a group-wide CRM transformation. You will ensure platform scalability, maintain high-uptime production environments, and integrate digital agent service experiences into a brand-new e-commerce platform.Duties:Lead the configuration, deployment, and ongoing enhancement of the CRM suite.Integrate digital agent service products into the core web a