operations officer - bank guarantee.

• Location: Parramatta (Hybrid after 3-4 months full time office training)

• Hours: 9:30 AM – 5:30 PM

• Contract: 12 month temp contract

• Hourly Rate: $40.84ph + super

The Role

You will join a team managing the end-to-end issuance of bank guarantees. This is a high-volume, fast-paced environment with a strict 24-hour SLA.

Key Responsibilities

• Review and verify approved files to ensure documentation is 100% correct before issuance.

• Complete rigorous quality and risk checks on lending values.

• Collaborate daily with our offshore team to check files and smooth out afternoon handovers.

• Adapt quickly to frequent system changes, process updates, and product tweaks.

What We’re Looking For

• The Right Attitude: You are reliable, solutions-focused, and completely accountable for your workload.

• Attention to Detail: You naturally catch the small errors that others miss.

• Pace & Resilience: You thrive when things move fast and can handle high-volume pipelines.

• Background: Corporate or office experience

• Tech Skills: Tech-savvy enough to pick up systems quickly. Banking experience is a bonus, but not essential.

• Accountability: You take ownership and full accountability of your work

Training & Flexibility

• Month 1 (Onsite): Intensive, full-time office training in Parramatta to get you up to speed.

• Months 2–4 (Onsite): Continued office-based support until productivity and performance goals are hit.

• The Goal (Hybrid): Once independent, you'll move to a hybrid model (currently 3 days WFH, 2 days in office).

Ready to own your work and grow your career with a big 4 bank? Click APPLY NOW or send your updated CV to lavender.pham@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.