[professional haken]bilingual it project lead@logistic company.

Randstad, in partnership with a global leading logistic company in Japan office, is seeking a dynamic IT Project Lead /Infrastructure Manager. Serving as the Project Lead for Japan, you will drive critical ITinfrastructure transformations, including office migrations, Microsoft Intune deployments, and theimplementation of MMP security tools across numerous domestic facilities.In this role, you will balance high-level project management with team leadership. You willoversee a small internal IT support team that serves over 1,000 users, acting as the highestpoint of escalation. You will also serve as the primary bridge coordinating between local facilityPoints of Contact (PoCs), external vendors, and global IT teams (including planning,infrastructure security, and global service support) outside of Japan.Responsibilities:■Project Leadership & Implementation:● Lead end-to-end IT projects for Japan, including upcoming office migrations anda massive Windows system upgrade across the organization.● Spearhead the local implementation of the MMP security tool and global productmigrations (e.g., Microsoft Intune).■Team Management & IT Support Escalation:● Manage and support a small, dedicated IT support team responsible for basictroubleshooting for over 1,000 internal users.● Act as the final escalation point for complex technical issues, new device support,and inquiries related to internal PCs and logistics scanner devices.● Coordinate closely with PoCs at various facilities across Japan and partner withglobal service support when local teams cannot resolve an issue.■Global & Local Coordination:● Collaborate extensively with cross-border teams, including global planning teamsand the infrastructure security team.● Manage relationships with local vendors and telecom companies to ensureseamless project delivery.■Performance & SLA Management:● Take full ownership of IT performance metrics. Ensure strict adherence to ITsupport SLAs and high overall IT user satisfaction.● Meet all project completion KPIs and strictly manage project budgets to align withcorporate requirements.

求められる経験
Requirements
- Language Skills:
・English: Business-level conversation is required,
as the Team Lead is based in Hong Kong and speaks only English.
・Japanese: Fluent level (Reading and writing skills are mandatory).
- Professional Experience:
● IT Project Management: Proven experience in Large-scale IT Project Management is
required. Must have a track record of leading office migrations, security tool
implementations, and phased system rollouts.
● Team Leadership: Experience managing or guiding an IT support team and acting as an
escalation point for complex technical issues.
● Stakeholder Management: Exceptional ability to coordinate across multiple facilities,
external vendors, and global IT departments.
● Demonstrated experience managing or participating in large-scale phased rollouts (e.g.,
Windows OS updates, MDM deployments) for organizations with several thousand
users.
● Strong technical knowledge of Microsoft Intune (migration, deployment, and
management) and enterprise Windows environments.
● Solid foundation in L2 IT technical support and end-user troubleshooting.
● Excellent communication and negotiation skills to manage multiple stakeholders and
external vendors.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収600 ～ 800万円

賞与
0
雇用期間
期間の定めなし