2 jobs found in greater manchester

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    • manchester, greater manchester
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum
    • full-time
    Job title: Customer Service Representative Location: ManchesterRef: J11284:MAN:GJ:CSRSalary: £20k basic salary + OTESector: Tech Working for a widely renowned enterprise within tech services, with a national client base, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.The company are now looking for graduates with good telephony and communication skills to help them enhance relationships with their customers. The Role: Customer Service Representative As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners, the Product team and customers. The successful candidate will be a personable problem-solver who is resourceful and highly organised.  Providing company solutions, you will communicate with customers over the phone, via email and in some cases face to face to cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products and services.  As a Customer Service Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.  Graduate Customer Representative – what you get:  A competitive basic salary £20,000  Fantastic OTE/Commission taking your Y1 total earnings higherFull, bespoke trainingExcellent scope for progression with a leading enterpriseTeam social eventsBonus / incentive schemePension schemeOffices in a central locationCandidate Requirements: GCSE’s in Maths and EnglishExceptional communication and interpersonal skillsComputer literateHighly organised, with excellent time management skillsA collaborative attitude, combined with the initiative to work independentlySelf-motivated, with a strong desire to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Customer Service Representative Location: ManchesterRef: J11284:MAN:GJ:CSRSalary: £20k basic salary + OTESector: Tech Working for a widely renowned enterprise within tech services, with a national client base, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.The company are now looking for graduates with good telephony and communication skills to help them enhance relationships with their customers. The Role: Customer Service Representative As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners, the Product team and customers. The successful candidate will be a personable problem-solver who is resourceful and highly organised.  Providing company solutions, you will communicate with customers over the phone, via email and in some cases face to face to cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products and services.  As a Customer Service Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.  Graduate Customer Representative – what you get:  A competitive basic salary £20,000  Fantastic OTE/Commission taking your Y1 total earnings higherFull, bespoke trainingExcellent scope for progression with a leading enterpriseTeam social eventsBonus / incentive schemePension schemeOffices in a central locationCandidate Requirements: GCSE’s in Maths and EnglishExceptional communication and interpersonal skillsComputer literateHighly organised, with excellent time management skillsA collaborative attitude, combined with the initiative to work independentlySelf-motivated, with a strong desire to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • stockport, greater manchester
    • permanent
    • £20,500 per year
    • full-time
    Helpdesk AdvisorStockport£20500 salaryRandstad are delighted to be working alongside a national organisation and one of the largest property owners in the UK. They are recruiting for a Helpdesk Advisor to join their team based in Stockport.Main Duties:Provide excellent level of customer service when handling requests and enquiries from customers with a 'right first time' approach when logging reactive service requests, enquiries, updates and ensure job information is captured accurately and the correct priority is assigned to a service requests based on health & safety, business impact and customer expectationUsing the in-house CAFM system to generate reports detailing job status, SLA performance and open jobs.Ensure jobs are categorised correctly, assigned an appropriate completion priority and allocated to the correct operational resource/skillset to complete the taskHandle & process customer requests, enquiries, chases and complaints via a range of contact channels - e.g. phone, email, web portalExperience:Experience within a fast paced, customer-focused roleKnowledge of Facilities, CAFM systems and IT Helpdesk systems would be a plusAbility to prioritise tasks and work to build relationships with external stakeholdersFor more information about this role, please apply with your CV.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Helpdesk AdvisorStockport£20500 salaryRandstad are delighted to be working alongside a national organisation and one of the largest property owners in the UK. They are recruiting for a Helpdesk Advisor to join their team based in Stockport.Main Duties:Provide excellent level of customer service when handling requests and enquiries from customers with a 'right first time' approach when logging reactive service requests, enquiries, updates and ensure job information is captured accurately and the correct priority is assigned to a service requests based on health & safety, business impact and customer expectationUsing the in-house CAFM system to generate reports detailing job status, SLA performance and open jobs.Ensure jobs are categorised correctly, assigned an appropriate completion priority and allocated to the correct operational resource/skillset to complete the taskHandle & process customer requests, enquiries, chases and complaints via a range of contact channels - e.g. phone, email, web portalExperience:Experience within a fast paced, customer-focused roleKnowledge of Facilities, CAFM systems and IT Helpdesk systems would be a plusAbility to prioritise tasks and work to build relationships with external stakeholdersFor more information about this role, please apply with your CV.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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