- Sales Administration: Processing orders, invoices, and contracts, ensuring accuracy in the CRM system.
- Customer Interaction: Acting as a primary point of contact for inquiries, resolving complaints, and supporting client relationship management.
- Lead & Data Management: Qualifying inbound leads, updating customer records, and tracking sales metrics.
- Operational Support: Preparing sales presentations, proposals, and reports; coordinating with logistics for shipping and tracking orders.
- Scheduling: Managing calendars, booking meetings, and organizing appointments for sales staff.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field is often preferred.
- Technical Skills: Proficiency in MS Office (Excel, PowerPoint) and CRM software (e.g., Salesforce).
- Communication: Strong verbal and written communication skills to interact with clients and internal teams.
- Organizational Skills: Excellent time management and the ability to multitask in a fast-paced environment.
- Experience: Previous experience in sales, customer service, or administrative roles is highly valued.
