senior accounts receivable coordinator.

• Download bank transaction files and perform receipting.
• Create payment batches, process direct debits, and email receipts for resident payments and RAD transactions.
• Enter incidental charges.

2. End of Month (EOM) & Statement Processing

• update fee instructions.
• audit draft reports, and finalise statements for distribution (email and print/post).
• Manage withheld statements and close the residential billing period in consultation with the Accountant.

• Record resident movements.
• Follow up on contract discrepancies and update fee structures .
• Process discharges, finalise charges, and issue final statements.

4. Monthly Direct Debits & RAD Handling

• Execute monthly direct debit processes, make required adjustments, generate ABA files, and upload them to the bank.
• Draft correspondence and statements
• Coordinate approvals with the AP team and Accountant, scan documentation, and record details.

5. Medicare Claims & Variations

• Submit Medicare claims and perform reconciliation processes
• Investigate and follow up on claim variations

6. Family Communication

• Act as a polite, helpful point of contact for family members, addressing phone queries and following up on their requests with empathy.

Key Requirements & Systems

• Systems : TriBilling, NetSuite, PRODA, Excel, and online banking platforms.
• People Skills: Essential. You must have excellent interpersonal skills and an empathetic approach
• Compliance: Candidates must hold (or be willing to obtain) an NDIS Worker Screening Check, Working with Children Check (WWCC), and National Police Check.

How to Apply - REGVIC2410

Please apply with your updated CV and a cover letter via the "Apply Now" button.

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