Job Summary
The Senior Accounts Receivable (AR) Analyst is responsible for managing and optimizing the accounts receivable function to ensure timely and accurate billing, collections, and cash application. This role plays a key part in improving cash flow, reducing DSO, resolving complex billing issues, and supporting financial reporting and audits. The Senior AR Analyst also serves as a subject matter expert and may mentor junior AR staff.
Key Responsibilities
Oversee daily accounts receivable operations, including billing, collections, cash application, and dispute resolution
Analyze AR aging reports and proactively follow up on past-due balances
Manage complex or high-value customer accounts and resolve escalated billing or payment issues
Monitor and improve Days Sales Outstanding (DSO) and overall cash flow performance
Prepare and analyze AR metrics, trends, and variance reports for management
Reconcile AR subledger to the general ledger and assist with month-end and year-end close
Ensure compliance with internal controls, accounting policies, and applicable regulations
Support internal and external audits by providing documentation and explanations
Collaborate with Sales, Customer Service, and Finance teams to resolve discrepancies
Identify opportunities to improve AR processes, systems, and controls
Assist in developing and documenting AR policies and procedures
Train and mentor junior AR analysts or specialists as needed
Qualifications
Bachelor’s degree in Accounting, Finance, Business, or a related field
5+ years of progressive experience in accounts receivable or accounting
Strong understanding of AR processes, revenue recognition, and credit & collections
Experience with ERP systems (e.g., SAP, Oracle, NetSuite, Workday)
Advanced proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, formulas)
Strong analytical, problem-solving, and organizational skills
Excellent communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Attention to detail
Customer-focused mindset
Process improvement orientation
Financial analysis and reporting
Cross-functional collaboration
