Senior Manager, L&D Studio Leader (India) | Learning Design, Delivery & Ops
WHO YOU ARE
You’re a builder and operator who loves turning messy learning demand into clean, scalable delivery. You bring equal parts creative craft (beautiful, “client-ready” learning experiences) and execution discipline (standards, QA, timelines, and operational rigor). You think in systems, coach teams to consistent quality, and know how to run a high-performing “creative studio” that can deliver at pace without chaos.
You’re comfortable leading a team (~8–10+ over time) and partnering across time zones with senior stakeholders. You’re energized by building playbooks, templates, and workflows that make quality repeatable, not heroic.
WHAT SUCCESS LOOKS LIKE IN YOUR FIRST YEAR
You will stand up a reliable L&D Studio “execution engine” in India that:
- high-quality learning assets and facilitation consistently, on time, and at scale
- studio standards (templates, QA, content lifecycle, delivery readiness) that raise the bar across L&D
- an operating rhythm with Portfolio Management and Learning Tech/Data functions so work is prioritized, trackable, and measurable
- learner experience through consistency, branding, and strong production value
- capacity visibility (intake → effort sizing → resourcing) and eliminates last-minute fire drills
WHAT YOU’LL DO
Studio Leadership & Team Management
• Lead and develop a studio team spanning instructional design/content, delivery/facilitation, and learning operations/PMO.
• Build a strong team culture: clear roles, high standards, coaching, and performance accountability.
• Create capacity plans and staffing models that flex with demand.
Learning Design Excellence (Standards + Craft)
- studio-wide design standards, templates, and playbooks to ensure consistent quality and a cohesive brand experience.
- end-to-end content lifecycle: intake → design → build → QA → launch → maintenance/retire.
- learning solutions are fit-for-purpose (ILT/VILT, blended, job aids, toolkits, microlearning, etc.) and not “training for training’s sake.”
Learning Delivery & Facilitation Quality
- delivery excellence standards (facilitation readiness, session design, producer guidelines, learner engagement practices).
- delivery is operationally sound and high quality, delivered as per planned schedules, and with strong stakeholder management experience. (This is a common expectation in delivery leadership roles).
Learning Operations & PMO (Make It Repeatable)
- the studio’s operating system: scheduling, coordination, release management, production workflow, and program tracking.
- tooling and routines that make execution visible and predictable (workboards, dashboards, QA checklists, timelines).
- continuous improvement: fewer handoffs, less rework, faster cycle time.
Cross-Functional Partnership (Portfolio + Tech/Data)
- with Portfolio Management (intake/prioritization/roadmaps) to align studio capacity to business value.
- with Learning Tech/Data to support smooth LMS workflows, publishing processes, reporting, and measurement instrumentation.
- governance mechanisms that protect quality and avoid ad-hoc delivery drift. (Governance and process discipline are typical expectations in L&D leadership roles.)
WHAT YOU’LL NEED
- years in Learning & Development, Learning Design, Learning Delivery, Learning Operations, or related roles; experience leading across design + delivery + ops is strongly preferred.
- years people leadership experience (direct management), ideally leading multi-disciplinary teams.
- strength in building standards, templates, QA, and operating rhythms that scale delivery.
- program/project management skills: scoping, resourcing, timelines, risk management, stakeholder communication.
- operating in global, fast-moving environments; high ownership and bias to action.
- communication skills — able to translate ambiguity into crisp plans and coach others into consistent execution.
BONUS POINTS
- in a learning “studio” or delivery center model (consulting/shared services/COE).
- modernizing learning production workflows (intake, workflow automation, content governance).
- with common authoring tools and virtual delivery best practices.
WHAT’S IN IT FOR YOU
- chance to build a high-visibility capability from the ground up: a studio that becomes the backbone for scalable learning delivery.
- leadership scope, autonomy, and the opportunity to raise quality across the enterprise.
