solutions consultant.

Role: Solutions Consultant
Location: London, UK (Hybrid: 3 days onsite)
Role Type: Contract

My client, a global technology leader, is seeking a Solutions Consultant to support operational and strategic solution delivery across internal teams and external partners. This is a maternity cover role within a horizontal business function.

Responsibilities

• Act as a partner to internal teams and external users to translate business needs into scalable solutions
• Manage stakeholder relationships and ensure high-quality delivery across the user/partner/client lifecycle
• Lead project planning, status reporting, issue tracking, and documentation
• Create and maintain repeatable solution content (e.g., best practices, tutorials, support materials)
• Identify inefficiencies and contribute to business efficiency plans (BEP)
• Collaborate cross-functionally to define long-term solution strategies and influence product direction
• Execute solutions aligned with business objectives and technical requirements
• Analyze trends in solution issues and work with engineering to mitigate future risks
• Participate in partner reviews and contribute to adoption and engagement strategies
• Support gap analysis using user feedback and metrics to inform solution development

Required Skills

• Strong stakeholder management and interpersonal communication
• Experience in vendor management, operations management, project delivery, and process optimization
• Proficiency in Excel and ability to interpret data and metrics
• Consultative problem-solving and documentation skills
• Familiarity with systems thinking and cross-functional collaboration

Nice to Have

• Experience in big tech, SaaS, or vendor operations
• Understanding of basic technical concepts (e.g., APIs, onboarding flows)
• Exposure to Salesforce or similar CRM platforms

Ready to drive strategic solutions in a high-impact, cross-functional environment? We'd love to hear from you - apply now.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.