- Manage the client’s overall journey
- Assist in the management of onboarding and offboarding of clients with provisioning team.
- Understand and assist in the delivery of client’s IT strategy
- Coordinate monthly/quarterly meetings and provide relevant reports
- Maintain client details and build client profile for activity-based hospitality
- Manage client ticket escalations to ensure a timely resolution
- Identify and provide additional sale opportunities within client panel
- Provide additional support and assistance to client base as required
Your skills and experience
- 3 years+ experience selling Managed ICT solutions is preferable
- Exceptional written and verbal communication skills
- Strong problem solving and analytical skills
- Ability to work autonomously
- Ability to work and communicate effectively and co-operatively with external and internal parties
- Excellent time management skills with an ability to prioritise
- Delivers an outstanding level of service to client, with a ‘Client First’ mentality
- Self-motivated with the ability to work in a fast-moving environment
- Ability to solve problems and suggest solutions to client concerns and requests
- Strong presentation and customer service skills
- Warm, engaging, enthusiastic with a positive attitude
Your next step
If you're interested in this role, click apply now to forward an up-to-date copy of your CV to
kyle.robinson@randstad.com.au
If this job isn't quite right for you but you are looking for a new position, please contact me for a
confidential discussion about your career.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
