wealth consultant - client services.

• Competitive Compensation: $87,000 package (including super) + market-leading benefits.

• Global Reputation: Join a world-class financial group with 56 years of unbroken profitability.

• Work-Life Balance: Hybrid flexibility (3 days office / 2 days WFH) in stunning, brand-new Sydney CBD offices.

• Career Growth: Full training provided with clear pathways for development within a specialist Wealth division.

Are you a wealth management professional looking to elevate your career within a prestigious, global financial services group? We are currently partnering with a market leader that boasts 56 years of unbroken profitability and operates across 31 global markets.

This is your chance to join a specialist division known for its market-leading integrated wealth solutions and technology-driven approach.

The Opportunity

Located in beautiful, brand-new offices in the Sydney CBD, you will join a high-performing, national team of experts. This hybrid role offers a balance of 3 days in the office and 2 days working from home, operating on a rotating roster (7 am – 7 pm, Monday to Friday).

As a Client Service Consultant, you won't just be answering queries; you'll be a critical link between the firm and Financial Advisors, resolving complex issues with empathy and precision.

What You Will Do

• Expert Communication: Manage high-level interactions via phone and live chat with Financial Advisors.

• Problem Solving: Use your critical thinking to resolve multifaceted client issues regarding wealth products and services in real-time

• Collaboration: Work within a supportive team where your ideas for enhancing best practices are encouraged and valued.

• Continuous Growth: Benefit from full training and a culture that prioritizes your long-term career development.

What You Bring

• Experience: At least 1+ years within wealth management, superannuation, or pensions, ideally within a contact center or advisor-facing environment.

• Technical Skill: A high level of accuracy and strong typing skills for managing live chat platforms.

• Mindset: A proactive approach to customer service with the ability to ask insightful questions and provide effective solutions.

Why Join This Team?

Beyond the reputation of a global powerhouse, you will have access to a suite of industry-leading benefits:

• Leave Benefits: 1 wellbeing leave day plus up to 5 additional service bonus days per year.

• Family Support: Up to 20 weeks of paid parental leave and 12 days of transition leave.

• Financial Perks: Salary packaging options and reimbursement for work-from-home equipment.

• Wellness: Access to Employee Assistance Programs, health checks, and flu vaccinations.

Ready to shape a rewarding career with a global leader? Apply now or send your updated CV to lavender.pham@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.