Human capital executives today are leading their organizations in one of the most transformative and disruptive of times. Especially in the scarce labor market of today, technology and data-driven insights can help talent find the right opportunities and employers to find the right talent. Technology is an integral part of our strategy. But as I have said before, tech is easy, change is hard.

We believe technology can be an incredible fulcrum for transformation, but not without the human touch. With the right combination of Tech and Touch, we aim to delight our clients and talent and make a meaningful difference in their working lives. Whether it’s a job seeker actively looking for a career change, a passive candidate open to opportunities or an employer in need of talent quickly, they should all experience the benefits that technology can deliver. 

How can your business also leverage technology to enhance the talent and customer experience? My colleague René Steenvoorden and I will share our journey next week at the Gartner IT Symposium/Xpo. You can register for the virtual event on the Gartner website. 

about the author

Jacques van den Broek

ceo and chair of the executive board

Randstad's Global CEO, leading our mission of supporting people and organizations in realizing their true potential.