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    • toronto, ontario
    • permanent
    Coordinateur/coordinatrice du recrutement Responsable des opérations Lieu : Canada à propos de Randstad Sourceright Randstad Sourceright est un chef de file mondial en matière de talents, offrant des solutions et une expertise qui aident les entreprises à se positionner pour la croissance, à exécuter leur stratégie et à améliorer leur agilité. L'expérience de Sourceright englobe toutes les facettes de l'acquisition de talents, qu'il s'agisse d'employés permanents, d'employés occasionnels ou d'entrepreneurs. Les offres clés comprennent les programmes de fournisseurs de services gérés (MSP), l'externalisation du processus de recrutement (RPO) et les solutions de main-d'œuvre mixte. En tant que responsable des opérations de recrutement, vous dirigerez une équipe de coordinateurs de recrutement au sein de l'équipe RSR Candidate Connect. Vous surveillerez et aiderez le personnel des comptes dans un environnement matriciel afin de vous assurer que les exigences de nos clients sont satisfaites, et vous développerez et maintiendrez une relation de travail positive avec nos équipes de comptes. En tant que leader du partenariat, vous développerez et mettrez en œuvre des stratégies pour continuer à conquérir des parts de marché. Vous serez responsable de l'atteinte des buts et des objectifs de l'équipe, ce qui inclut la responsabilité d'atteindre les objectifs budgétaires, les accords de niveau de service et les indicateurs clés de performance établis. Le directeur des opérations de recrutement doit être orienté vers les détails et avoir un souci de la qualité qui s'exprime par l'amélioration continue des systèmes et des processus, tout en ayant un esprit stratégique et en fournissant des compétences supérieures en matière de consultation, de leadership, de gestion, de relations interpersonnelles et de mentorat. Tâches générales : Portefeuille de la division Reconnaître l'influence globale de l'équipe sur les résultats de la division. Participer activement au processus d'examen des activités en interne et en externe (QBR). Auditer et vérifier l'exactitude des rapports de la division Gestion des relations avec les clients Développer de solides relations avec les clients et s'associer pour fournir des solutions innovantes afin de répondre aux besoins des clients et à la stratégie commerciale à long terme. Développer et affiner les processus et procédures des clients, identifier les domaines à améliorer et mettre en œuvre les solutions nécessaires pour rationaliser le flux de travail et accroître l'efficacité opérationnelle. Examiner et évaluer les progrès réalisés. Avoir la capacité et la volonté d'apprendre, la capacité d'adaptation aux nouvelles technologies, la flexibilité lorsque les situations changent et la capacité de travailler dans un environnement ambigu. Gestion de la conformité Contrôler la conformité avec l'EEO/OFCCP ou d'autres processus réglementaires comparables ayant un impact sur le recrutement pertinent pour les demandes soutenues. S'assurer que la division atteint les objectifs de diversité, le cas échéant Contrôler les activités pour assurer la conformité avec les accords contractuels Gestion des accords de niveau de service S'assurer que tous les membres de l'équipe respectent les accords de niveau de service internes de la RSR. Responsable de l'atteinte des objectifs de satisfaction des clients et des candidats Compiler les données et produire des rapports présentables pour l'examen des accords de niveau de service. Coordonner, si nécessaire, avec l'équipe chargée des rapports pour apporter des modifications ou des améliorations aux rapports. Effectuer une analyse des causes profondes lorsque les accords de niveau de service ne sont pas respectés et fournir des recommandations créatives d'amélioration des processus nécessaires à la correction. Suivi du personnel Encadrer et encadrer l'équipe et lui fournir l'aide nécessaire pour atteindre ses objectifs Établir des niveaux d'effectifs efficaces et établir des calendriers en fonction des normes de qualité et des paramètres de production ; organiser le flux de travail et les affectations. Évaluer/enquêter sur la qualité du travail fourni par l'équipe en fonction des mesures de performance établies et des commentaires spécifiques des clients. Collaborer à la création de plans d'action pour les personnes qui ont besoin de s'améliorer afin d'atteindre les objectifs de satisfaction des clients. Suivre les mesures, les objectifs et les niveaux de performance attendus pour tous les membres de l'équipe, identifier les domaines à améliorer et fournir des informations en retour. Les qualifications de base comprennent : Baccalauréat ou au moins 1 an d'expérience en gestion requis. Plus d'un an d'expérience dans l'amélioration des processus requis Au moins un an d'expérience dans la recherche de problèmes complexes et l'élaboration de plans d'action recommandés. 2 ans ou plus d'expérience dans la gestion d'un partenariat RPO en contact avec le client. Les qualifications préférées comprennent : 1+ ans d'expérience démontrant des compétences efficaces en matière de gestion du temps pour gérer des tâches multiples et des priorités concurrentes. Expérience dans la résolution de conflits et l'obtention de la coopération entre les pairs, le personnel et le client. Un sens aigu des affaires, un travailleur acharné, une grande intégrité et un fort désir de réussir. Excellentes aptitudes à la communication écrite et verbale ; compétences interpersonnelles et organisationnelles supérieures. Capacité à encadrer et à gérer d'autres personnes et à fournir un retour d'information sur les performances et une orientation aux membres de l'équipe, ainsi qu'à favoriser un environnement axé sur le travail d'équipe. Capacité à sortir des sentiers battus pour proposer des solutions stratégiques permettant de fonctionner de manière plus efficace et efficiente. La politique en matière d'équité, de diversité et d'inclusion chez Randstad Canada Randstad Canada s’engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l’avancement pour tout individu.  En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou  personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.  Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employées en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.   ------- Recruiting Coordinator Operations Manager Location: Canada  about Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. As a Manager, Recruiting Operations you will be leading a team of Recruiting Coordinators within the RSR Candidate Connect team. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Recruiting Operations must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills. General Duties: Division Portfolio Recognize team’s overall influence to the division P&L Active participation in the business review process internally and externally (QBRs) Audit and verify accuracy of division reporting Client Relationship Management Develop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategy Develop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Reviews and evaluates progress. Have the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environment Compliance Management Monitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported Ensure division is meeting diversity goals when applicable Monitor activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAs Responsible for meeting customer and candidate satisfaction targets Compile data and produce presentable reports for SLA review Coordinate, as needed, with Reporting Team to make any changes or improvements to reports Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goals Establishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignments Assess/survey quality of work delivered by team based on established performance measures and specific client feedback Collaborate to create action plans for individuals needing improvement to reach client satisfaction targets Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback Basic qualifications include: Bachelor’s Degree or a minimum of 1 year of management experience required 1+ years of process improvement experience required 1+ years of experience in researching complex issues and developing recommended action plans 2+ years of experience managing a client-facing RPO partnership Preferred qualifications include: 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities Experience in resolving conflicts and gaining cooperation among peers, staff and Client Strong business acumen, hardworking, high integrity and a strong desire to succeed Excellent written/verbal communication skills; superior interpersonal and organizational skills Ability to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environment Ability to provide “outside of the box” thinking in providing strategic solutions on how to operate more efficiently and effectively Randstad Canada's equity, diversity and inclusion statement Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the  2SLGBTQIA+ community.  At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.ca ###b###
    Coordinateur/coordinatrice du recrutement Responsable des opérations Lieu : Canada à propos de Randstad Sourceright Randstad Sourceright est un chef de file mondial en matière de talents, offrant des solutions et une expertise qui aident les entreprises à se positionner pour la croissance, à exécuter leur stratégie et à améliorer leur agilité. L'expérience de Sourceright englobe toutes les facettes de l'acquisition de talents, qu'il s'agisse d'employés permanents, d'employés occasionnels ou d'entrepreneurs. Les offres clés comprennent les programmes de fournisseurs de services gérés (MSP), l'externalisation du processus de recrutement (RPO) et les solutions de main-d'œuvre mixte. En tant que responsable des opérations de recrutement, vous dirigerez une équipe de coordinateurs de recrutement au sein de l'équipe RSR Candidate Connect. Vous surveillerez et aiderez le personnel des comptes dans un environnement matriciel afin de vous assurer que les exigences de nos clients sont satisfaites, et vous développerez et maintiendrez une relation de travail positive avec nos équipes de comptes. En tant que leader du partenariat, vous développerez et mettrez en œuvre des stratégies pour continuer à conquérir des parts de marché. Vous serez responsable de l'atteinte des buts et des objectifs de l'équipe, ce qui inclut la responsabilité d'atteindre les objectifs budgétaires, les accords de niveau de service et les indicateurs clés de performance établis. Le directeur des opérations de recrutement doit être orienté vers les détails et avoir un souci de la qualité qui s'exprime par l'amélioration continue des systèmes et des processus, tout en ayant un esprit stratégique et en fournissant des compétences supérieures en matière de consultation, de leadership, de gestion, de relations interpersonnelles et de mentorat. Tâches générales : Portefeuille de la division Reconnaître l'influence globale de l'équipe sur les résultats de la division. Participer activement au processus d'examen des activités en interne et en externe (QBR). Auditer et vérifier l'exactitude des rapports de la division Gestion des relations avec les clients Développer de solides relations avec les clients et s'associer pour fournir des solutions innovantes afin de répondre aux besoins des clients et à la stratégie commerciale à long terme. Développer et affiner les processus et procédures des clients, identifier les domaines à améliorer et mettre en œuvre les solutions nécessaires pour rationaliser le flux de travail et accroître l'efficacité opérationnelle. Examiner et évaluer les progrès réalisés. Avoir la capacité et la volonté d'apprendre, la capacité d'adaptation aux nouvelles technologies, la flexibilité lorsque les situations changent et la capacité de travailler dans un environnement ambigu. Gestion de la conformité Contrôler la conformité avec l'EEO/OFCCP ou d'autres processus réglementaires comparables ayant un impact sur le recrutement pertinent pour les demandes soutenues. S'assurer que la division atteint les objectifs de diversité, le cas échéant Contrôler les activités pour assurer la conformité avec les accords contractuels Gestion des accords de niveau de service S'assurer que tous les membres de l'équipe respectent les accords de niveau de service internes de la RSR. Responsable de l'atteinte des objectifs de satisfaction des clients et des candidats Compiler les données et produire des rapports présentables pour l'examen des accords de niveau de service. Coordonner, si nécessaire, avec l'équipe chargée des rapports pour apporter des modifications ou des améliorations aux rapports. Effectuer une analyse des causes profondes lorsque les accords de niveau de service ne sont pas respectés et fournir des recommandations créatives d'amélioration des processus nécessaires à la correction. Suivi du personnel Encadrer et encadrer l'équipe et lui fournir l'aide nécessaire pour atteindre ses objectifs Établir des niveaux d'effectifs efficaces et établir des calendriers en fonction des normes de qualité et des paramètres de production ; organiser le flux de travail et les affectations. Évaluer/enquêter sur la qualité du travail fourni par l'équipe en fonction des mesures de performance établies et des commentaires spécifiques des clients. Collaborer à la création de plans d'action pour les personnes qui ont besoin de s'améliorer afin d'atteindre les objectifs de satisfaction des clients. Suivre les mesures, les objectifs et les niveaux de performance attendus pour tous les membres de l'équipe, identifier les domaines à améliorer et fournir des informations en retour. Les qualifications de base comprennent : Baccalauréat ou au moins 1 an d'expérience en gestion requis. Plus d'un an d'expérience dans l'amélioration des processus requis Au moins un an d'expérience dans la recherche de problèmes complexes et l'élaboration de plans d'action recommandés. 2 ans ou plus d'expérience dans la gestion d'un partenariat RPO en contact avec le client. Les qualifications préférées comprennent : 1+ ans d'expérience démontrant des compétences efficaces en matière de gestion du temps pour gérer des tâches multiples et des priorités concurrentes. Expérience dans la résolution de conflits et l'obtention de la coopération entre les pairs, le personnel et le client. Un sens aigu des affaires, un travailleur acharné, une grande intégrité et un fort désir de réussir. Excellentes aptitudes à la communication écrite et verbale ; compétences interpersonnelles et organisationnelles supérieures. Capacité à encadrer et à gérer d'autres personnes et à fournir un retour d'information sur les performances et une orientation aux membres de l'équipe, ainsi qu'à favoriser un environnement axé sur le travail d'équipe. Capacité à sortir des sentiers battus pour proposer des solutions stratégiques permettant de fonctionner de manière plus efficace et efficiente. La politique en matière d'équité, de diversité et d'inclusion chez Randstad Canada Randstad Canada s’engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l’avancement pour tout individu.  En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou  personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.  Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employées en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.   ------- Recruiting Coordinator Operations Manager Location: Canada  about Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. As a Manager, Recruiting Operations you will be leading a team of Recruiting Coordinators within the RSR Candidate Connect team. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Recruiting Operations must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills. General Duties: Division Portfolio Recognize team’s overall influence to the division P&L Active participation in the business review process internally and externally (QBRs) Audit and verify accuracy of division reporting Client Relationship Management Develop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategy Develop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Reviews and evaluates progress. Have the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environment Compliance Management Monitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported Ensure division is meeting diversity goals when applicable Monitor activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAs Responsible for meeting customer and candidate satisfaction targets Compile data and produce presentable reports for SLA review Coordinate, as needed, with Reporting Team to make any changes or improvements to reports Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goals Establishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignments Assess/survey quality of work delivered by team based on established performance measures and specific client feedback Collaborate to create action plans for individuals needing improvement to reach client satisfaction targets Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback Basic qualifications include: Bachelor’s Degree or a minimum of 1 year of management experience required 1+ years of process improvement experience required 1+ years of experience in researching complex issues and developing recommended action plans 2+ years of experience managing a client-facing RPO partnership Preferred qualifications include: 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities Experience in resolving conflicts and gaining cooperation among peers, staff and Client Strong business acumen, hardworking, high integrity and a strong desire to succeed Excellent written/verbal communication skills; superior interpersonal and organizational skills Ability to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environment Ability to provide “outside of the box” thinking in providing strategic solutions on how to operate more efficiently and effectively Randstad Canada's equity, diversity and inclusion statement Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the  2SLGBTQIA+ community.  At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.ca ###b###
    • toronto, ontario
    • permanent
    Coordinateur/coordinatrice du recrutement Responsable des opérations Lieu : Canada à propos de Randstad Sourceright Randstad Sourceright est un chef de file mondial en matière de talents, offrant des solutions et une expertise qui aident les entreprises à se positionner pour la croissance, à exécuter leur stratégie et à améliorer leur agilité. L'expérience de Sourceright englobe toutes les facettes de l'acquisition de talents, qu'il s'agisse d'employés permanents, d'employés occasionnels ou d'entrepreneurs. Les offres clés comprennent les programmes de fournisseurs de services gérés (MSP), l'externalisation du processus de recrutement (RPO) et les solutions de main-d'œuvre mixte. En tant que responsable des opérations de recrutement, vous dirigerez une équipe de coordinateurs de recrutement au sein de l'équipe RSR Candidate Connect. Vous surveillerez et aiderez le personnel des comptes dans un environnement matriciel afin de vous assurer que les exigences de nos clients sont satisfaites, et vous développerez et maintiendrez une relation de travail positive avec nos équipes de comptes. En tant que leader du partenariat, vous développerez et mettrez en œuvre des stratégies pour continuer à conquérir des parts de marché. Vous serez responsable de l'atteinte des buts et des objectifs de l'équipe, ce qui inclut la responsabilité d'atteindre les objectifs budgétaires, les accords de niveau de service et les indicateurs clés de performance établis. Le directeur des opérations de recrutement doit être orienté vers les détails et avoir un souci de la qualité qui s'exprime par l'amélioration continue des systèmes et des processus, tout en ayant un esprit stratégique et en fournissant des compétences supérieures en matière de consultation, de leadership, de gestion, de relations interpersonnelles et de mentorat. Tâches générales : Portefeuille de la division Reconnaître l'influence globale de l'équipe sur les résultats de la division. Participer activement au processus d'examen des activités en interne et en externe (QBR). Auditer et vérifier l'exactitude des rapports de la division Gestion des relations avec les clients Développer de solides relations avec les clients et s'associer pour fournir des solutions innovantes afin de répondre aux besoins des clients et à la stratégie commerciale à long terme. Développer et affiner les processus et procédures des clients, identifier les domaines à améliorer et mettre en œuvre les solutions nécessaires pour rationaliser le flux de travail et accroître l'efficacité opérationnelle. Examiner et évaluer les progrès réalisés. Avoir la capacité et la volonté d'apprendre, la capacité d'adaptation aux nouvelles technologies, la flexibilité lorsque les situations changent et la capacité de travailler dans un environnement ambigu. Gestion de la conformité Contrôler la conformité avec l'EEO/OFCCP ou d'autres processus réglementaires comparables ayant un impact sur le recrutement pertinent pour les demandes soutenues. S'assurer que la division atteint les objectifs de diversité, le cas échéant Contrôler les activités pour assurer la conformité avec les accords contractuels Gestion des accords de niveau de service S'assurer que tous les membres de l'équipe respectent les accords de niveau de service internes de la RSR. Responsable de l'atteinte des objectifs de satisfaction des clients et des candidats Compiler les données et produire des rapports présentables pour l'examen des accords de niveau de service. Coordonner, si nécessaire, avec l'équipe chargée des rapports pour apporter des modifications ou des améliorations aux rapports. Effectuer une analyse des causes profondes lorsque les accords de niveau de service ne sont pas respectés et fournir des recommandations créatives d'amélioration des processus nécessaires à la correction. Suivi du personnel Encadrer et encadrer l'équipe et lui fournir l'aide nécessaire pour atteindre ses objectifs Établir des niveaux d'effectifs efficaces et établir des calendriers en fonction des normes de qualité et des paramètres de production ; organiser le flux de travail et les affectations. Évaluer/enquêter sur la qualité du travail fourni par l'équipe en fonction des mesures de performance établies et des commentaires spécifiques des clients. Collaborer à la création de plans d'action pour les personnes qui ont besoin de s'améliorer afin d'atteindre les objectifs de satisfaction des clients. Suivre les mesures, les objectifs et les niveaux de performance attendus pour tous les membres de l'équipe, identifier les domaines à améliorer et fournir des informations en retour. Les qualifications de base comprennent : Baccalauréat ou au moins 1 an d'expérience en gestion requis. Plus d'un an d'expérience dans l'amélioration des processus requis Au moins un an d'expérience dans la recherche de problèmes complexes et l'élaboration de plans d'action recommandés. 2 ans ou plus d'expérience dans la gestion d'un partenariat RPO en contact avec le client. Les qualifications préférées comprennent : 1+ ans d'expérience démontrant des compétences efficaces en matière de gestion du temps pour gérer des tâches multiples et des priorités concurrentes. Expérience dans la résolution de conflits et l'obtention de la coopération entre les pairs, le personnel et le client. Un sens aigu des affaires, un travailleur acharné, une grande intégrité et un fort désir de réussir. Excellentes aptitudes à la communication écrite et verbale ; compétences interpersonnelles et organisationnelles supérieures. Capacité à encadrer et à gérer d'autres personnes et à fournir un retour d'information sur les performances et une orientation aux membres de l'équipe, ainsi qu'à favoriser un environnement axé sur le travail d'équipe. Capacité à sortir des sentiers battus pour proposer des solutions stratégiques permettant de fonctionner de manière plus efficace et efficiente. La politique en matière d'équité, de diversité et d'inclusion chez Randstad Canada Randstad Canada s’engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l’avancement pour tout individu.  En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou  personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.  Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employées en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.   ------- Recruiting Coordinator Operations Manager Location: Canada  about Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. As a Manager, Recruiting Operations you will be leading a team of Recruiting Coordinators within the RSR Candidate Connect team. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Recruiting Operations must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills. General Duties: Division Portfolio Recognize team’s overall influence to the division P&L Active participation in the business review process internally and externally (QBRs) Audit and verify accuracy of division reporting Client Relationship Management Develop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategy Develop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Reviews and evaluates progress. Have the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environment Compliance Management Monitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported Ensure division is meeting diversity goals when applicable Monitor activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAs Responsible for meeting customer and candidate satisfaction targets Compile data and produce presentable reports for SLA review Coordinate, as needed, with Reporting Team to make any changes or improvements to reports Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goals Establishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignments Assess/survey quality of work delivered by team based on established performance measures and specific client feedback Collaborate to create action plans for individuals needing improvement to reach client satisfaction targets Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback Basic qualifications include: Bachelor’s Degree or a minimum of 1 year of management experience required 1+ years of process improvement experience required 1+ years of experience in researching complex issues and developing recommended action plans 2+ years of experience managing a client-facing RPO partnership Preferred qualifications include: 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities Experience in resolving conflicts and gaining cooperation among peers, staff and Client Strong business acumen, hardworking, high integrity and a strong desire to succeed Excellent written/verbal communication skills; superior interpersonal and organizational skills Ability to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environment Ability to provide “outside of the box” thinking in providing strategic solutions on how to operate more efficiently and effectively Randstad Canada's equity, diversity and inclusion statement Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the  2SLGBTQIA+ community.  At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.ca ###b###
    Coordinateur/coordinatrice du recrutement Responsable des opérations Lieu : Canada à propos de Randstad Sourceright Randstad Sourceright est un chef de file mondial en matière de talents, offrant des solutions et une expertise qui aident les entreprises à se positionner pour la croissance, à exécuter leur stratégie et à améliorer leur agilité. L'expérience de Sourceright englobe toutes les facettes de l'acquisition de talents, qu'il s'agisse d'employés permanents, d'employés occasionnels ou d'entrepreneurs. Les offres clés comprennent les programmes de fournisseurs de services gérés (MSP), l'externalisation du processus de recrutement (RPO) et les solutions de main-d'œuvre mixte. En tant que responsable des opérations de recrutement, vous dirigerez une équipe de coordinateurs de recrutement au sein de l'équipe RSR Candidate Connect. Vous surveillerez et aiderez le personnel des comptes dans un environnement matriciel afin de vous assurer que les exigences de nos clients sont satisfaites, et vous développerez et maintiendrez une relation de travail positive avec nos équipes de comptes. En tant que leader du partenariat, vous développerez et mettrez en œuvre des stratégies pour continuer à conquérir des parts de marché. Vous serez responsable de l'atteinte des buts et des objectifs de l'équipe, ce qui inclut la responsabilité d'atteindre les objectifs budgétaires, les accords de niveau de service et les indicateurs clés de performance établis. Le directeur des opérations de recrutement doit être orienté vers les détails et avoir un souci de la qualité qui s'exprime par l'amélioration continue des systèmes et des processus, tout en ayant un esprit stratégique et en fournissant des compétences supérieures en matière de consultation, de leadership, de gestion, de relations interpersonnelles et de mentorat. Tâches générales : Portefeuille de la division Reconnaître l'influence globale de l'équipe sur les résultats de la division. Participer activement au processus d'examen des activités en interne et en externe (QBR). Auditer et vérifier l'exactitude des rapports de la division Gestion des relations avec les clients Développer de solides relations avec les clients et s'associer pour fournir des solutions innovantes afin de répondre aux besoins des clients et à la stratégie commerciale à long terme. Développer et affiner les processus et procédures des clients, identifier les domaines à améliorer et mettre en œuvre les solutions nécessaires pour rationaliser le flux de travail et accroître l'efficacité opérationnelle. Examiner et évaluer les progrès réalisés. Avoir la capacité et la volonté d'apprendre, la capacité d'adaptation aux nouvelles technologies, la flexibilité lorsque les situations changent et la capacité de travailler dans un environnement ambigu. Gestion de la conformité Contrôler la conformité avec l'EEO/OFCCP ou d'autres processus réglementaires comparables ayant un impact sur le recrutement pertinent pour les demandes soutenues. S'assurer que la division atteint les objectifs de diversité, le cas échéant Contrôler les activités pour assurer la conformité avec les accords contractuels Gestion des accords de niveau de service S'assurer que tous les membres de l'équipe respectent les accords de niveau de service internes de la RSR. Responsable de l'atteinte des objectifs de satisfaction des clients et des candidats Compiler les données et produire des rapports présentables pour l'examen des accords de niveau de service. Coordonner, si nécessaire, avec l'équipe chargée des rapports pour apporter des modifications ou des améliorations aux rapports. Effectuer une analyse des causes profondes lorsque les accords de niveau de service ne sont pas respectés et fournir des recommandations créatives d'amélioration des processus nécessaires à la correction. Suivi du personnel Encadrer et encadrer l'équipe et lui fournir l'aide nécessaire pour atteindre ses objectifs Établir des niveaux d'effectifs efficaces et établir des calendriers en fonction des normes de qualité et des paramètres de production ; organiser le flux de travail et les affectations. Évaluer/enquêter sur la qualité du travail fourni par l'équipe en fonction des mesures de performance établies et des commentaires spécifiques des clients. Collaborer à la création de plans d'action pour les personnes qui ont besoin de s'améliorer afin d'atteindre les objectifs de satisfaction des clients. Suivre les mesures, les objectifs et les niveaux de performance attendus pour tous les membres de l'équipe, identifier les domaines à améliorer et fournir des informations en retour. Les qualifications de base comprennent : Baccalauréat ou au moins 1 an d'expérience en gestion requis. Plus d'un an d'expérience dans l'amélioration des processus requis Au moins un an d'expérience dans la recherche de problèmes complexes et l'élaboration de plans d'action recommandés. 2 ans ou plus d'expérience dans la gestion d'un partenariat RPO en contact avec le client. Les qualifications préférées comprennent : 1+ ans d'expérience démontrant des compétences efficaces en matière de gestion du temps pour gérer des tâches multiples et des priorités concurrentes. Expérience dans la résolution de conflits et l'obtention de la coopération entre les pairs, le personnel et le client. Un sens aigu des affaires, un travailleur acharné, une grande intégrité et un fort désir de réussir. Excellentes aptitudes à la communication écrite et verbale ; compétences interpersonnelles et organisationnelles supérieures. Capacité à encadrer et à gérer d'autres personnes et à fournir un retour d'information sur les performances et une orientation aux membres de l'équipe, ainsi qu'à favoriser un environnement axé sur le travail d'équipe. Capacité à sortir des sentiers battus pour proposer des solutions stratégiques permettant de fonctionner de manière plus efficace et efficiente. La politique en matière d'équité, de diversité et d'inclusion chez Randstad Canada Randstad Canada s’engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l’avancement pour tout individu.  En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou  personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.  Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employées en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.   ------- Recruiting Coordinator Operations Manager Location: Canada  about Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. As a Manager, Recruiting Operations you will be leading a team of Recruiting Coordinators within the RSR Candidate Connect team. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Recruiting Operations must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills. General Duties: Division Portfolio Recognize team’s overall influence to the division P&L Active participation in the business review process internally and externally (QBRs) Audit and verify accuracy of division reporting Client Relationship Management Develop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategy Develop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Reviews and evaluates progress. Have the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environment Compliance Management Monitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported Ensure division is meeting diversity goals when applicable Monitor activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAs Responsible for meeting customer and candidate satisfaction targets Compile data and produce presentable reports for SLA review Coordinate, as needed, with Reporting Team to make any changes or improvements to reports Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goals Establishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignments Assess/survey quality of work delivered by team based on established performance measures and specific client feedback Collaborate to create action plans for individuals needing improvement to reach client satisfaction targets Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback Basic qualifications include: Bachelor’s Degree or a minimum of 1 year of management experience required 1+ years of process improvement experience required 1+ years of experience in researching complex issues and developing recommended action plans 2+ years of experience managing a client-facing RPO partnership Preferred qualifications include: 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities Experience in resolving conflicts and gaining cooperation among peers, staff and Client Strong business acumen, hardworking, high integrity and a strong desire to succeed Excellent written/verbal communication skills; superior interpersonal and organizational skills Ability to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environment Ability to provide “outside of the box” thinking in providing strategic solutions on how to operate more efficiently and effectively Randstad Canada's equity, diversity and inclusion statement Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the  2SLGBTQIA+ community.  At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants.  If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.ca ###b###
    • toronto, ontario
    • permanent
    Recruiting Coordinator Operations Manager Location: Canada  about Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. As a Manager, Recruiting Operations you will be leading a team of Recruiting Coordinators within the RSR Candidate Connect team. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Recruiting Operations must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills. General Duties: Division Portfolio Recognize team’s overall influence to the division P&L Active participation in the business review process internally and externally (QBRs) Audit and verify accuracy of division reporting Client Relationship Management Develop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategy Develop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Reviews and evaluates progress. Have the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environment Compliance Management Monitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported Ensure division is meeting diversity goals when applicable Monitor activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAs Responsible for meeting customer and candidate satisfaction targets Compile data and produce presentable reports for SLA review Coordinate, as needed, with Reporting Team to make any changes or improvements to reports Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goals Establishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignments Assess/survey quality of work delivered by team based on established performance measures and specific client feedback Collaborate to create action plans for individuals needing improvement to reach client satisfaction targets Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback Basic qualifications include: Bachelor’s Degree or a minimum of 1 year of management experience required 1+ years of process improvement experience required 1+ years of experience in researching complex issues and developing recommended action plans 2+ years of experience managing a client-facing RPO partnership Preferred qualifications include: 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities Experience in resolving conflicts and gaining cooperation among peers, staff and Client Strong business acumen, hardworking, high integrity and a strong desire to succeed Excellent written/verbal communication skills; superior interpersonal and organizational skills Ability to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environment Ability to provide “outside of the box” thinking in providing strategic solutions on how to operate more efficiently and effectively Randstad Sourceright is an Equal Opportunity Employer and makes all employment decisions based solely on the basis of qualifications and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status or any other legally protected group status.  ###e###
    Recruiting Coordinator Operations Manager Location: Canada  about Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. As a Manager, Recruiting Operations you will be leading a team of Recruiting Coordinators within the RSR Candidate Connect team. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs. The Manager, Recruiting Operations must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills. General Duties: Division Portfolio Recognize team’s overall influence to the division P&L Active participation in the business review process internally and externally (QBRs) Audit and verify accuracy of division reporting Client Relationship Management Develop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategy Develop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Reviews and evaluates progress. Have the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environment Compliance Management Monitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported Ensure division is meeting diversity goals when applicable Monitor activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAs Responsible for meeting customer and candidate satisfaction targets Compile data and produce presentable reports for SLA review Coordinate, as needed, with Reporting Team to make any changes or improvements to reports Responsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goals Establishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignments Assess/survey quality of work delivered by team based on established performance measures and specific client feedback Collaborate to create action plans for individuals needing improvement to reach client satisfaction targets Follow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedback Basic qualifications include: Bachelor’s Degree or a minimum of 1 year of management experience required 1+ years of process improvement experience required 1+ years of experience in researching complex issues and developing recommended action plans 2+ years of experience managing a client-facing RPO partnership Preferred qualifications include: 1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities Experience in resolving conflicts and gaining cooperation among peers, staff and Client Strong business acumen, hardworking, high integrity and a strong desire to succeed Excellent written/verbal communication skills; superior interpersonal and organizational skills Ability to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environment Ability to provide “outside of the box” thinking in providing strategic solutions on how to operate more efficiently and effectively Randstad Sourceright is an Equal Opportunity Employer and makes all employment decisions based solely on the basis of qualifications and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status or any other legally protected group status.  ###e###
    • toronto, ontario
    • permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, CX Business Transformation, the Manager, CX Research and Vendor Relationships is an integral member of the Business Transformation project. Elevating the Customer Experience (ECX) is a corporate-wide program where Air Canada seeks to refocus on CX as it builds for a post-pandemic future. The incumbent is responsible to act as the primary point of contact between the Disruption (irregular operations) project team and external vendor(s) on all matters of Research & Design.Responsibilities:Acts as the primary point of contact between Disruption project team and external vendor(s) on all matters of Research & DesignEnsures AC interests are adhered to by Vendor; supports Director, CX Business Transformation in this endeavourLeads all internal Research & Design work – includes but is not limited to external benchmarking and other such areas not covered by external vendor support or where the project team may want further depthPlays a key role throughout entire projectLeads all prototyping, testing, measuring and refining efforts well beyond external vendor support (beyond the project completion date)Identifies gaps in current or planned processes and recommends areas where the project would benefit from additional research & design workActs as a leader in advocating for a continued emphasis on voice of the customer, employee and partnerLiaises between Disruption and all other ECX streams to coordinate efforts Supports other ECX streams as required for Research & Design effortsBuilds and nurtures key relationships within the company to ensure relevance and credibility of projectStrengthens the current culture using methods that focus on safety and the customer while supporting Air Canada’s Flight PathCommunicates regularly and broadly across the organization, from the front line through to executive management, in order to mobilize engagement, enthusiasm, knowledge, and alignment of key initiativesSeeks input, contribution, and alignment from key stakeholders from around the organization in the generation of new product ideas and proposalsManages research activities as required Ensures Safety, Security and Service standards are built into plan, practiced consistently and monitored, including Emergency Response and Environmental Plans Becomes a key stakeholder in Air Canada’s top ten global airline visionQualifications University degree or equivalent experienceKnowledge of Air Canada operation, processes, and people is desirable, but not a mustStrength and experience in CX strategy and similar projectsDeep knowledge of both qualitative and quantitative research methods, specifically within the CX realmExpert in research methodologies and experienced in designing and executing on research activities that enhance end-to-end customer experiencesKnowledge of UX research is desirable, but not a mustAbility to build and manage relationships to drive resultsOpen-minded and willing to work in unfamiliar territory to lead transformational changeAbility to thrive in fast moving and highly complex environmentsExcellent interpersonal communicationStrong and disciplined management skills Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, CX Business Transformation, the Manager, CX Research and Vendor Relationships is an integral member of the Business Transformation project. Elevating the Customer Experience (ECX) is a corporate-wide program where Air Canada seeks to refocus on CX as it builds for a post-pandemic future. The incumbent is responsible to act as the primary point of contact between the Disruption (irregular operations) project team and external vendor(s) on all matters of Research & Design.Responsibilities:Acts as the primary point of contact between Disruption project team and external vendor(s) on all matters of Research & DesignEnsures AC interests are adhered to by Vendor; supports Director, CX Business Transformation in this endeavourLeads all internal Research & Design work – includes but is not limited to external benchmarking and other such areas not covered by external vendor support or where the project team may want further depthPlays a key role throughout entire projectLeads all prototyping, testing, measuring and refining efforts well beyond external vendor support (beyond the project completion date)Identifies gaps in current or planned processes and recommends areas where the project would benefit from additional research & design workActs as a leader in advocating for a continued emphasis on voice of the customer, employee and partnerLiaises between Disruption and all other ECX streams to coordinate efforts Supports other ECX streams as required for Research & Design effortsBuilds and nurtures key relationships within the company to ensure relevance and credibility of projectStrengthens the current culture using methods that focus on safety and the customer while supporting Air Canada’s Flight PathCommunicates regularly and broadly across the organization, from the front line through to executive management, in order to mobilize engagement, enthusiasm, knowledge, and alignment of key initiativesSeeks input, contribution, and alignment from key stakeholders from around the organization in the generation of new product ideas and proposalsManages research activities as required Ensures Safety, Security and Service standards are built into plan, practiced consistently and monitored, including Emergency Response and Environmental Plans Becomes a key stakeholder in Air Canada’s top ten global airline visionQualifications University degree or equivalent experienceKnowledge of Air Canada operation, processes, and people is desirable, but not a mustStrength and experience in CX strategy and similar projectsDeep knowledge of both qualitative and quantitative research methods, specifically within the CX realmExpert in research methodologies and experienced in designing and executing on research activities that enhance end-to-end customer experiencesKnowledge of UX research is desirable, but not a mustAbility to build and manage relationships to drive resultsOpen-minded and willing to work in unfamiliar territory to lead transformational changeAbility to thrive in fast moving and highly complex environmentsExcellent interpersonal communicationStrong and disciplined management skills Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • toronto, ontario
    • permanent
    Description Appartenir à Air Canada, c’est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l’avant-garde du transport aérien de passagers. Relevant du directeur – Transformation commerciale – Expérience client, le chef de service – Recherche et Relations avec les fournisseurs – Expérience client fait partie intégrante de l’équipe du projet Transformation commerciale. Le rehaussement de l’expérience client est un programme d’Air Canada qui a pour objectif d’améliorer l’expérience client alors que la Société se prépare à l’après-pandémie. Le titulaire du poste agit à titre de principale personne-ressource entre l’équipe du projet de prise en charge des perturbations d’exploitation (irrégularités d’exploitation) et les fournisseurs externes pour tout ce qui concerne la recherche et la conception.Responsabilités:Agir à titre de principale personne-ressource entre l’équipe du projet de prise en charge des perturbations d’exploitation et les fournisseurs externes pour tout ce qui concerne la recherche et la conception.S’assurer que les fournisseurs servent bien les intérêts d’Air Canada, et seconder le directeur – Transformation commerciale – Expérience client, à cette fin.Diriger l’ensemble du travail interne de recherche et de conception, ce qui comprend les analyses comparatives et toute tâche non prise en charge par les fournisseurs externes ou pour laquelle l’équipe du projet veut aller plus loin.Jouer un rôle clé tout au long du projet.Diriger tous les efforts de prototypage, d’essai, de mesure et de perfectionnement bien au-delà du soutien des fournisseurs externes (et au-delà de la date d’achèvement du projet).Trouver les points à améliorer dans les processus actuels ou futurs, et recommander les aspects sur lesquels on aurait avantage à concentrer les efforts en recherche et en conception dans le projet.Agir en tant que leader en défendant l’importance de la voix du client, de l’employé et du partenaire commercial.Assurer la liaison entre les équipes des perturbations d’exploitation et toutes les autres équipes du programme de Rehaussement de l’expérience client afin de coordonner les efforts. Soutenir les autres équipes du programme de Rehaussement de l’expérience client, au besoin, aux fins des activités de recherche et de conception.Établir et entretenir des relations de confiance au sein de la Société pour garantir la pertinence et la crédibilité du projet.Renforcer la culture actuelle à l’aide de méthodes axées sur la sécurité et le client, conformément au Plan de vol d’Air Canada.Communiquer régulièrement avec les parties prenantes à l’échelle de l’entreprise, des employés de première ligne aux hauts dirigeants, afin de favoriser la mobilisation, l’enthousiasme, le partage des connaissances et l’harmonisation des principales initiatives.Demander l’avis, la contribution et la mobilisation des principales parties prenantes à l’échelle de l’entreprise dans la génération de nouvelles idées et propositions de produits.Superviser les tâches de recherche au besoin. Veiller au respect, à l’application uniforme et au suivi des normes de sécurité, de sûreté et de service, y compris les plans d’intervention d’urgence et les plans environnementaux. Agir à titre d’intervenant clé dans la réalisation de l’ambition d’Air Canada de figurer parmi les dix meilleurs transporteurs aériens du monde.Qualifications Diplôme universitaire ou expérience équivalente.Connaissance de l’exploitation, des processus et du personnel d’Air Canada, un atout.Expérience et compétences avérées dans des projets semblables et visant à améliorer l’expérience client.Connaissance approfondie des méthodes de recherche qualitative et quantitative, plus précisément dans un contexte d’amélioration de l’expérience client.Expertise en méthodologies de recherche, et expérience en conception et en exécution d’activités de recherche pour rehausser l’expérience client du début à la fin.Connaissance en recherche en matière d’expérience utilisateur, un atout.Capacité à établir et à gérer des relations pour produire des résultats satisfaisants.Ouverture d’esprit et capacité à explorer de nouvelles avenues pour innover.Capacité à exceller dans des environnements hautement complexes au rythme rapide.Excellentes habiletés en relations interpersonnelles.Excellentes aptitudes en gestion et grande discipline.Conditions d’emploi :Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisationsrequises pour le poste.Vaccination contre la COVID-19 requise Exigences LinguistiquesÀ compétences égales, la préférence sera accordée aux candidats bilingues. Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.  
    Description Appartenir à Air Canada, c’est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l’avant-garde du transport aérien de passagers. Relevant du directeur – Transformation commerciale – Expérience client, le chef de service – Recherche et Relations avec les fournisseurs – Expérience client fait partie intégrante de l’équipe du projet Transformation commerciale. Le rehaussement de l’expérience client est un programme d’Air Canada qui a pour objectif d’améliorer l’expérience client alors que la Société se prépare à l’après-pandémie. Le titulaire du poste agit à titre de principale personne-ressource entre l’équipe du projet de prise en charge des perturbations d’exploitation (irrégularités d’exploitation) et les fournisseurs externes pour tout ce qui concerne la recherche et la conception.Responsabilités:Agir à titre de principale personne-ressource entre l’équipe du projet de prise en charge des perturbations d’exploitation et les fournisseurs externes pour tout ce qui concerne la recherche et la conception.S’assurer que les fournisseurs servent bien les intérêts d’Air Canada, et seconder le directeur – Transformation commerciale – Expérience client, à cette fin.Diriger l’ensemble du travail interne de recherche et de conception, ce qui comprend les analyses comparatives et toute tâche non prise en charge par les fournisseurs externes ou pour laquelle l’équipe du projet veut aller plus loin.Jouer un rôle clé tout au long du projet.Diriger tous les efforts de prototypage, d’essai, de mesure et de perfectionnement bien au-delà du soutien des fournisseurs externes (et au-delà de la date d’achèvement du projet).Trouver les points à améliorer dans les processus actuels ou futurs, et recommander les aspects sur lesquels on aurait avantage à concentrer les efforts en recherche et en conception dans le projet.Agir en tant que leader en défendant l’importance de la voix du client, de l’employé et du partenaire commercial.Assurer la liaison entre les équipes des perturbations d’exploitation et toutes les autres équipes du programme de Rehaussement de l’expérience client afin de coordonner les efforts. Soutenir les autres équipes du programme de Rehaussement de l’expérience client, au besoin, aux fins des activités de recherche et de conception.Établir et entretenir des relations de confiance au sein de la Société pour garantir la pertinence et la crédibilité du projet.Renforcer la culture actuelle à l’aide de méthodes axées sur la sécurité et le client, conformément au Plan de vol d’Air Canada.Communiquer régulièrement avec les parties prenantes à l’échelle de l’entreprise, des employés de première ligne aux hauts dirigeants, afin de favoriser la mobilisation, l’enthousiasme, le partage des connaissances et l’harmonisation des principales initiatives.Demander l’avis, la contribution et la mobilisation des principales parties prenantes à l’échelle de l’entreprise dans la génération de nouvelles idées et propositions de produits.Superviser les tâches de recherche au besoin. Veiller au respect, à l’application uniforme et au suivi des normes de sécurité, de sûreté et de service, y compris les plans d’intervention d’urgence et les plans environnementaux. Agir à titre d’intervenant clé dans la réalisation de l’ambition d’Air Canada de figurer parmi les dix meilleurs transporteurs aériens du monde.Qualifications Diplôme universitaire ou expérience équivalente.Connaissance de l’exploitation, des processus et du personnel d’Air Canada, un atout.Expérience et compétences avérées dans des projets semblables et visant à améliorer l’expérience client.Connaissance approfondie des méthodes de recherche qualitative et quantitative, plus précisément dans un contexte d’amélioration de l’expérience client.Expertise en méthodologies de recherche, et expérience en conception et en exécution d’activités de recherche pour rehausser l’expérience client du début à la fin.Connaissance en recherche en matière d’expérience utilisateur, un atout.Capacité à établir et à gérer des relations pour produire des résultats satisfaisants.Ouverture d’esprit et capacité à explorer de nouvelles avenues pour innover.Capacité à exceller dans des environnements hautement complexes au rythme rapide.Excellentes habiletés en relations interpersonnelles.Excellentes aptitudes en gestion et grande discipline.Conditions d’emploi :Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisationsrequises pour le poste.Vaccination contre la COVID-19 requise Exigences LinguistiquesÀ compétences égales, la préférence sera accordée aux candidats bilingues. Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.  
    • toronto, ontario
    • permanent
    Description Êtes-vous passionné par l'atteinte de nouveaux sommets, le travail d'équipe et le fait d'apporter une contribution significative? Vous voyez-vous comme membre important d'une société de premier plan? Si vous avez répondu oui à ces questions, sachez qu'Air Canada est à la recherche de personnes enthousiastes souhaitant se joindre à une équipe dynamique et variée dont les membres travaillent ensemble pour mener la croissance et l'essor du transporteur national du Canada.Air Canada est actuellement à la recherche d'une personne dynamique pour remplir un poste à temps plein permanent de mécanicien - Matériel au sol. Le spécialiste en maintenance du matériel au sol doit:Être polyvalent et connaître les groupes motopropulseurs, les moteurs diesel et à essence, les circuits de propane, les circuits électriques et hydrauliques complexes ainsi que la transformation des métaux et le soudage. Il est capable de comprendre les divers schémas de dépannage et maîtrise l'informatique et les outils diagnostiques.Il doit avoir l'esprit d'équipe et des compétences en communication écrite et orale; il est axé sur la clientèle et est capable de travailler dans un environnement exigeant.Qualifications Vaccination contre la COVID-19 requise d’ici le 31 octobre 2021Diplôme d'études secondaires.Doit avoir 310S, 310T, OU Sceau rougeTechnicien en entretien automobile valide - certificat de mécanicien en transport commercial ou certification de mécanicien poids lourds.Sceau rouge interprovincial.Minimum de cinq années d'expérience.Réussir l'examen de qualification préalable à l'embauche.Capacité de réussir le contrôle de sûreté de Transports Canada et d'obtenir la carte d'identité de zone réglementée (CIZR) (voir le site de Transports Canada pour plus de détails)Les employés qui occupent ce poste, crucial à la sécurité, doivent satisfaire aux exigences médicales d’Air Canada afin d’y être admissibles. Les candidats seront assujettis à une évaluation médicale, y compris à un test de dépistage de drogues et d'alcool et ne doivent pas être sous l'effet de substances intoxicantes.Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste.AtoutsCertificat ou licence de mise au point avancée des moteurs à injection et des moteurs diesel.Certificat ou licence de climatisation et réfrigération.Certificat ou licence de circuits de propane.Certificat ou licence d'inspection des véhicules automobiles.Expérience en entretien des groupes de parc mobiles (génératrices), des climatiseurs (jusqu'à 110 tonnes), des groupes pneumatiques (compresseurs jusqu'à 250 pi3/min), mais une expérience en maintenance des équipements agricoles ou lourds sera également considérée.Autorisation de sécurité à jourExigences linguistiques À compétences égales, les candidats bilingues seront privilégiés Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l'inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d'un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.
    Description Êtes-vous passionné par l'atteinte de nouveaux sommets, le travail d'équipe et le fait d'apporter une contribution significative? Vous voyez-vous comme membre important d'une société de premier plan? Si vous avez répondu oui à ces questions, sachez qu'Air Canada est à la recherche de personnes enthousiastes souhaitant se joindre à une équipe dynamique et variée dont les membres travaillent ensemble pour mener la croissance et l'essor du transporteur national du Canada.Air Canada est actuellement à la recherche d'une personne dynamique pour remplir un poste à temps plein permanent de mécanicien - Matériel au sol. Le spécialiste en maintenance du matériel au sol doit:Être polyvalent et connaître les groupes motopropulseurs, les moteurs diesel et à essence, les circuits de propane, les circuits électriques et hydrauliques complexes ainsi que la transformation des métaux et le soudage. Il est capable de comprendre les divers schémas de dépannage et maîtrise l'informatique et les outils diagnostiques.Il doit avoir l'esprit d'équipe et des compétences en communication écrite et orale; il est axé sur la clientèle et est capable de travailler dans un environnement exigeant.Qualifications Vaccination contre la COVID-19 requise d’ici le 31 octobre 2021Diplôme d'études secondaires.Doit avoir 310S, 310T, OU Sceau rougeTechnicien en entretien automobile valide - certificat de mécanicien en transport commercial ou certification de mécanicien poids lourds.Sceau rouge interprovincial.Minimum de cinq années d'expérience.Réussir l'examen de qualification préalable à l'embauche.Capacité de réussir le contrôle de sûreté de Transports Canada et d'obtenir la carte d'identité de zone réglementée (CIZR) (voir le site de Transports Canada pour plus de détails)Les employés qui occupent ce poste, crucial à la sécurité, doivent satisfaire aux exigences médicales d’Air Canada afin d’y être admissibles. Les candidats seront assujettis à une évaluation médicale, y compris à un test de dépistage de drogues et d'alcool et ne doivent pas être sous l'effet de substances intoxicantes.Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste.AtoutsCertificat ou licence de mise au point avancée des moteurs à injection et des moteurs diesel.Certificat ou licence de climatisation et réfrigération.Certificat ou licence de circuits de propane.Certificat ou licence d'inspection des véhicules automobiles.Expérience en entretien des groupes de parc mobiles (génératrices), des climatiseurs (jusqu'à 110 tonnes), des groupes pneumatiques (compresseurs jusqu'à 250 pi3/min), mais une expérience en maintenance des équipements agricoles ou lourds sera également considérée.Autorisation de sécurité à jourExigences linguistiques À compétences égales, les candidats bilingues seront privilégiés Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l'inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d'un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.
    • toronto, ontario
    • permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as of a Ground Support Equipment (GSE) Mechanic.The GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diploma.Must have 310S, 310T, OR Red SealValid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.Inter-Provincial Red Seal. A minimum of five (5) years experience in the trade.Able to successfully pass the pre-employment qualifying exam.Ability to pass security clearance and obtain the Restricted area identity card (RAIC).  Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as of a Ground Support Equipment (GSE) Mechanic.The GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diploma.Must have 310S, 310T, OR Red SealValid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.Inter-Provincial Red Seal. A minimum of five (5) years experience in the trade.Able to successfully pass the pre-employment qualifying exam.Ability to pass security clearance and obtain the Restricted area identity card (RAIC).  Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • scarborough, ontario
    • permanent
    Your challenge!This is a succession role with the opportunity to learn from two managerial positions; the Regional Transportation Manager and the Regional Dispatch Manager. Reporting to the Director of Transportation, the Regional Manager's mission is to support the implementation of his or her business unit's operational strategy by managing the company's transportation and targeting action priorities to improve service performance. You manage the financial, human and material resources required for the Transportation department and maintain a partnership with customers and teams from other functions of the business while embracing the company’s core values. Finally, you support the operational process improvement initiatives raised by your team in order to ensure the value-added service offered to suppliers and customers as well as the safety of staff members. Job Responsibilities Provide direction and support within all operating areas of the departmentOversee all functions of dispatch within Eastern Canada (Responsible for route optimization)Assist both Regional Managers with daily operations Monitor all transportation related functions and activities to ensure compliance with established laws, codes, rules, regulations, policies and procedures.Communicate with the Regional Managers as required on all aspects of operations and personnel issuesWork closely with Transport Supervisors and Dispatchers to ensure productivity levels are being met Assist in the coordination and preparation of next day workload and where there is a holiday, execute the service plan for the holiday, and coordinating this with Business development where applicable.Comply with all Employment and Health & Safety Policies and Procedures as required.Maintain records of absenteeism and or tardiness of all department staff.Conduct performance reviews annum for all full-time employeesProvide a complete onboarding process as per Cascades standards for all positions within Transportation Responsible to ensure that all shifts in the Transportation department are covered accordingly.Ensure all vacations are scheduled and recorded as per company policy Coordinate route audits with Driver SupervisorsAttend the JHSC for Transportation as requiredSupport all aspects of the business by communicating with regional leads (Operations, Health & Safety, HR, Sourcing, Finance, Maintenance) Responsible for implementing and monitoring KPI’s within the departmentResponsible for participating in the annual budgetary processReview monthly financials to ensure budgets are met and exceeded with TransportationParticipate in the annual CAPEX processManage and oversee costs related to Transportation in Eastern CanadaResponsible for all accidents/incidents investigations and reportsLead by example and create a positive culture within the company This job description indicates the general nature and level of work, duties and responsibilities expected of the incumbent.The incumbent may be asked to perform other duties as required. The job description may be changed if needed as determined by the Company.  Required Skills and QualificationsEducation: Post-secondary education in logistics, transportation, business, etc, or equivalent relevant training and experience.  Skill/Experience: 3-5 years’ experience in a Managerial position Previous experience in the recycling, waste or related industry is an assetKnowledge of applicable laws, codes, regulations, policies and proceduresProven success in development and implementation of improvements in transportation activities for cost savings, productivity improvements and/or growthAdvanced knowledge of transport and dispatching operationsPrevious experience working within Transportation is an assetRoute optimization/re-routing experience is an assetWork Environment Normal plant/outside work environment with seasonal exposure to hot and cold temperaturesPercentage of time spent in office environment Work hours will vary depending on client/route schedule requirementsPhysical Demands Occasional requirement to perform ride-alongs in company vehiclesSome lifting
    Your challenge!This is a succession role with the opportunity to learn from two managerial positions; the Regional Transportation Manager and the Regional Dispatch Manager. Reporting to the Director of Transportation, the Regional Manager's mission is to support the implementation of his or her business unit's operational strategy by managing the company's transportation and targeting action priorities to improve service performance. You manage the financial, human and material resources required for the Transportation department and maintain a partnership with customers and teams from other functions of the business while embracing the company’s core values. Finally, you support the operational process improvement initiatives raised by your team in order to ensure the value-added service offered to suppliers and customers as well as the safety of staff members. Job Responsibilities Provide direction and support within all operating areas of the departmentOversee all functions of dispatch within Eastern Canada (Responsible for route optimization)Assist both Regional Managers with daily operations Monitor all transportation related functions and activities to ensure compliance with established laws, codes, rules, regulations, policies and procedures.Communicate with the Regional Managers as required on all aspects of operations and personnel issuesWork closely with Transport Supervisors and Dispatchers to ensure productivity levels are being met Assist in the coordination and preparation of next day workload and where there is a holiday, execute the service plan for the holiday, and coordinating this with Business development where applicable.Comply with all Employment and Health & Safety Policies and Procedures as required.Maintain records of absenteeism and or tardiness of all department staff.Conduct performance reviews annum for all full-time employeesProvide a complete onboarding process as per Cascades standards for all positions within Transportation Responsible to ensure that all shifts in the Transportation department are covered accordingly.Ensure all vacations are scheduled and recorded as per company policy Coordinate route audits with Driver SupervisorsAttend the JHSC for Transportation as requiredSupport all aspects of the business by communicating with regional leads (Operations, Health & Safety, HR, Sourcing, Finance, Maintenance) Responsible for implementing and monitoring KPI’s within the departmentResponsible for participating in the annual budgetary processReview monthly financials to ensure budgets are met and exceeded with TransportationParticipate in the annual CAPEX processManage and oversee costs related to Transportation in Eastern CanadaResponsible for all accidents/incidents investigations and reportsLead by example and create a positive culture within the company This job description indicates the general nature and level of work, duties and responsibilities expected of the incumbent.The incumbent may be asked to perform other duties as required. The job description may be changed if needed as determined by the Company.  Required Skills and QualificationsEducation: Post-secondary education in logistics, transportation, business, etc, or equivalent relevant training and experience.  Skill/Experience: 3-5 years’ experience in a Managerial position Previous experience in the recycling, waste or related industry is an assetKnowledge of applicable laws, codes, regulations, policies and proceduresProven success in development and implementation of improvements in transportation activities for cost savings, productivity improvements and/or growthAdvanced knowledge of transport and dispatching operationsPrevious experience working within Transportation is an assetRoute optimization/re-routing experience is an assetWork Environment Normal plant/outside work environment with seasonal exposure to hot and cold temperaturesPercentage of time spent in office environment Work hours will vary depending on client/route schedule requirementsPhysical Demands Occasional requirement to perform ride-alongs in company vehiclesSome lifting
    • brantford, ontario
    • permanent
    We’re searching for an awesome Branch Manager (Staffing Industry) who’s ready to tackle an exciting new chapter in their career for the Hamilton Region.  Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go? If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad! The Branch Manager is the business manager responsible for the units in the light industrial sector. The Branch Manager role is intended for Consultants who have demonstrated both their technical skills and their leadership potential. The purpose of the position is to provide support and guidance to all division members through training and coaching; while allowing the Branch Manager to gain further leadership experience. Branch Managers are in unit members, working alongside Consultants and doing many of the same functions. Description: Achievement of the annual budget including temp revenue, perm revenue, and GM targets Operational Essentials are applied thoroughly and consistently by all units and 80% of all Risk Management Factors result in a Good rating Ensure that sales and service effectiveness are optimized through the systematic and ongoing management of Consultant productivity and service delivery Ongoing coaching and development of both new and tenured Consultants Actively participate in client retention and client share growth within key customers Design, execute and evaluate recruiting strategy to ensure expenditures within budget guidelines and recruiting levels sufficient to support divisional order volume Drive new business development both by supporting sales activities of division members as well as with own sales efforts Review aging with the division on weekly basis and work with the A/R department to maintain DSO below 38 days Ensure payroll and billing information is submitted accurately and on time Attend and participate in management meetings involving short and long term strategies for Randstad’s growth and profitability and seminars on issues related to division member development and team-based leadership Build a client database through prospect cold calling in a specific, local territory (building client relationships and new client generation from all prospect sales activities) Prospect new clients through telephone contact as well as scheduled visits Provide ongoing communication to determine clients and prospective clients hiring need Responsible for the complete recruitment cycle from screening resumes to completing interviews Assess the right candidates to fill the open positions within a pre-determined time frame Develop and implement new recruitment strategies to find and engage the best candidates Promoting and acting at all times in a manner consistent with Randstad’s Group core values of “Know, Serve, Trust”, “Simultaneous promotion of all interests” and “Striving for perfection”. Ensuring that all members of the division do the same. Skills and Experience required: 2 years plus experience in sales and business development with a previous leadership experience within the staffing industry Track record of demonstrated sales targets Ability to build long-term and trusted business relationships Excellent communication, problem-solving skills, and team orientation Computer and digital communication knowledge Ability to take ownership of your team's development Ability to provide strategies/coaching to the team to succeed Must have reliable transportation What makes a job with Randstad so great? We’ve been selected as one of Canada’s 50 Best Places to Work since 2006! Competitive base salary and lucrative bonus structure Full health and dental benefits 3 weeks of paid vacation to start, with an increase to 4 weeks after 2 years of service Optional RRSP and stock contribution plans with company match Flexible working environment and tools that enable you to work from anywhere Dynamic working atmosphere- flexible work from home remote work Forward-thinking leadership that’s open to innovation and fresh ideas Countless development opportunities to expand your skillset Work-life balance is a priority (We celebrate Treat Thursdays & Beverage Fridays every week!) Tons of opportunities to advance your career (80% of our leadership hires come from within!) Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. ###e###
    We’re searching for an awesome Branch Manager (Staffing Industry) who’s ready to tackle an exciting new chapter in their career for the Hamilton Region.  Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go? If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad! The Branch Manager is the business manager responsible for the units in the light industrial sector. The Branch Manager role is intended for Consultants who have demonstrated both their technical skills and their leadership potential. The purpose of the position is to provide support and guidance to all division members through training and coaching; while allowing the Branch Manager to gain further leadership experience. Branch Managers are in unit members, working alongside Consultants and doing many of the same functions. Description: Achievement of the annual budget including temp revenue, perm revenue, and GM targets Operational Essentials are applied thoroughly and consistently by all units and 80% of all Risk Management Factors result in a Good rating Ensure that sales and service effectiveness are optimized through the systematic and ongoing management of Consultant productivity and service delivery Ongoing coaching and development of both new and tenured Consultants Actively participate in client retention and client share growth within key customers Design, execute and evaluate recruiting strategy to ensure expenditures within budget guidelines and recruiting levels sufficient to support divisional order volume Drive new business development both by supporting sales activities of division members as well as with own sales efforts Review aging with the division on weekly basis and work with the A/R department to maintain DSO below 38 days Ensure payroll and billing information is submitted accurately and on time Attend and participate in management meetings involving short and long term strategies for Randstad’s growth and profitability and seminars on issues related to division member development and team-based leadership Build a client database through prospect cold calling in a specific, local territory (building client relationships and new client generation from all prospect sales activities) Prospect new clients through telephone contact as well as scheduled visits Provide ongoing communication to determine clients and prospective clients hiring need Responsible for the complete recruitment cycle from screening resumes to completing interviews Assess the right candidates to fill the open positions within a pre-determined time frame Develop and implement new recruitment strategies to find and engage the best candidates Promoting and acting at all times in a manner consistent with Randstad’s Group core values of “Know, Serve, Trust”, “Simultaneous promotion of all interests” and “Striving for perfection”. Ensuring that all members of the division do the same. Skills and Experience required: 2 years plus experience in sales and business development with a previous leadership experience within the staffing industry Track record of demonstrated sales targets Ability to build long-term and trusted business relationships Excellent communication, problem-solving skills, and team orientation Computer and digital communication knowledge Ability to take ownership of your team's development Ability to provide strategies/coaching to the team to succeed Must have reliable transportation What makes a job with Randstad so great? We’ve been selected as one of Canada’s 50 Best Places to Work since 2006! Competitive base salary and lucrative bonus structure Full health and dental benefits 3 weeks of paid vacation to start, with an increase to 4 weeks after 2 years of service Optional RRSP and stock contribution plans with company match Flexible working environment and tools that enable you to work from anywhere Dynamic working atmosphere- flexible work from home remote work Forward-thinking leadership that’s open to innovation and fresh ideas Countless development opportunities to expand your skillset Work-life balance is a priority (We celebrate Treat Thursdays & Beverage Fridays every week!) Tons of opportunities to advance your career (80% of our leadership hires come from within!) Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. ###e###
    • toronto, ontario
    • permanent
    Randstad Sourceright is a global talent leader, providing solutions and expertise that helps companies position for growth, execute on strategy and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. Randstad Sourceright is actively recruiting for a Program Manager (remote) to join the MSP team in Mississauga ON.  Reporting to the MSP Director, this position with manage a Managed Service Provider (MSP) Program team which will own the day to day responsibility for service delivery to an assigned account(s). Responsibilities will include implementing strategies to achieve contracted service-level metrics, managing the sale and delivery of products/services to achieve the agreed end result, budget accountability, the management of team goals and objectives and the assurance that communication with established clients is seamless as to ensure the success of contractual term and future business development. More about the role… Client Responsibilities: Responsibility for daily operations issues between the company, clients and suppliers including tool management, order fulfillment, workflow process and back-office processes Act as primary day to day escalation point for client, suppliers and internal MSP Specialists/Talent Advisors Advise client(s) on industry best practices, internal RSR tested strategies and strategic consultation on process/program improvement Conduct health checks (audits, supplier scorecards, QBR’s and governance/steering meetings) Revenue Responsibility: Achieve results as defined in the annual account budget Forecast revenue with accuracy Manage P&L Supervisory Responsibilities: Coach, motivate and direct the team to achieve desired results Mentor a team of direct reports Review and provide feedback on performance About you… High School Diploma or equivalent is required- Bachelor’s Degree is preferred 6-8 year of Recruitment experience 5+ years of people management experience  What Makes  you Great… You like a challenge You have excellent communication, interpersonal and organizational skills You excel managing large complex accounts or projects You have superior consulting, leadership, management, interpersonal and mentoring skills What makes a job with Randstad so great?  We’ve been selected as one of Canada’s 50 Best Places to Work since 2006! Competitive base salary and lucrative bonus structure Full health and dental benefits 3 weeks of paid vacation to start, with an increase to 4 weeks after 2 years of service Optional RRSP and stock contribution plans with company match Flexible working environment and tools that enable you to work from anywhere Dynamic working atmosphere- mix of work from on site and from home  Forward-thinking leadership that’s open to innovation and fresh ideas Countless development opportunities to expand your skill set Work-life balance is a priority (We celebrate Treat Thursdays & Beverage Fridays every week!) Tons of opportunities to advance your career (80% of our leadership hires come from within!) Rewards & recognition programs to celebrate top performers (like our annual reward trip to a sunny destination!) Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups  who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.  ###e###
    Randstad Sourceright is a global talent leader, providing solutions and expertise that helps companies position for growth, execute on strategy and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. Randstad Sourceright is actively recruiting for a Program Manager (remote) to join the MSP team in Mississauga ON.  Reporting to the MSP Director, this position with manage a Managed Service Provider (MSP) Program team which will own the day to day responsibility for service delivery to an assigned account(s). Responsibilities will include implementing strategies to achieve contracted service-level metrics, managing the sale and delivery of products/services to achieve the agreed end result, budget accountability, the management of team goals and objectives and the assurance that communication with established clients is seamless as to ensure the success of contractual term and future business development. More about the role… Client Responsibilities: Responsibility for daily operations issues between the company, clients and suppliers including tool management, order fulfillment, workflow process and back-office processes Act as primary day to day escalation point for client, suppliers and internal MSP Specialists/Talent Advisors Advise client(s) on industry best practices, internal RSR tested strategies and strategic consultation on process/program improvement Conduct health checks (audits, supplier scorecards, QBR’s and governance/steering meetings) Revenue Responsibility: Achieve results as defined in the annual account budget Forecast revenue with accuracy Manage P&L Supervisory Responsibilities: Coach, motivate and direct the team to achieve desired results Mentor a team of direct reports Review and provide feedback on performance About you… High School Diploma or equivalent is required- Bachelor’s Degree is preferred 6-8 year of Recruitment experience 5+ years of people management experience  What Makes  you Great… You like a challenge You have excellent communication, interpersonal and organizational skills You excel managing large complex accounts or projects You have superior consulting, leadership, management, interpersonal and mentoring skills What makes a job with Randstad so great?  We’ve been selected as one of Canada’s 50 Best Places to Work since 2006! Competitive base salary and lucrative bonus structure Full health and dental benefits 3 weeks of paid vacation to start, with an increase to 4 weeks after 2 years of service Optional RRSP and stock contribution plans with company match Flexible working environment and tools that enable you to work from anywhere Dynamic working atmosphere- mix of work from on site and from home  Forward-thinking leadership that’s open to innovation and fresh ideas Countless development opportunities to expand your skill set Work-life balance is a priority (We celebrate Treat Thursdays & Beverage Fridays every week!) Tons of opportunities to advance your career (80% of our leadership hires come from within!) Rewards & recognition programs to celebrate top performers (like our annual reward trip to a sunny destination!) Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups  who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.  ###e###
    • mississauga, ontario
    • permanent
     CASCADES Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees throughout North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on. CASCADES FLEXIBLE PACKAGING Cascades Flexible Packaging (CFP) is located in Mississauga, Ontario. The plant operates on a 24/7 basis with a mix of continental rotating shift work. CFP operates single and multi-layer blown film extruders, as well as, two world-class wide web flexo presses that manufacture printed film for a diverse range of end consumer applications.  The plant continuously cultivates its safety program and strives for employee-driven improvements.Job Responsibilities Supervise team of 4 material handlers, ensure safe operations of forklifts, provide training and evaluations on safety proceduresCoordinates with the planning department on shipment and production schedules and achieve established production goalsOrganizes distribution and shipping of merchandise by verifying the quality and quantity of items against supporting documentsAssure inbound and outbound shipments are accurate and free of damage. Report variances and/or damage and dispose of unacceptable inventoryInteracts with transport drivers, transportation brokers to ensure on-time pickups and deliveries, problem solve or troubleshoot deficiencies in shipmentsMaintain an organized department according to specified materials locations and keeps equipment in safe operating condition by performing required inspections and maintenanceParticipates in inventory cycle counts, maintains inventory storage area, and occasionally participates in local area deliveries or pickupsCarry out any additional duties assigned by supervisorCompensation & Benefits The Company also provides employees a full benefits package (includes extended health, dental, life insurance, RRSP, EFAP, LTD etc.)Profit sharing scheme for all employees, eligible twice a yearCompany supplies uniforms and an annual safety boot allowanceThe position offers the opportunity and training to growQualifications Certified forklift operator with knowledge of pallet jacks, double reach truck & counterbalance2+ years supervisory experience, Microsoft Office & SAP knowledge requiredExperience operating in narrow aisle warehouse, valid G driver’s licenseHigh attention to quality standards and solid detail-orientation required Cascades believes in the success of an inclusive organization that values diversity within its team. Use of the masculine in our communications refers equally to both men and women.  All qualified candidates will be considered for this position in a fair manner.
     CASCADES Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees throughout North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on. CASCADES FLEXIBLE PACKAGING Cascades Flexible Packaging (CFP) is located in Mississauga, Ontario. The plant operates on a 24/7 basis with a mix of continental rotating shift work. CFP operates single and multi-layer blown film extruders, as well as, two world-class wide web flexo presses that manufacture printed film for a diverse range of end consumer applications.  The plant continuously cultivates its safety program and strives for employee-driven improvements.Job Responsibilities Supervise team of 4 material handlers, ensure safe operations of forklifts, provide training and evaluations on safety proceduresCoordinates with the planning department on shipment and production schedules and achieve established production goalsOrganizes distribution and shipping of merchandise by verifying the quality and quantity of items against supporting documentsAssure inbound and outbound shipments are accurate and free of damage. Report variances and/or damage and dispose of unacceptable inventoryInteracts with transport drivers, transportation brokers to ensure on-time pickups and deliveries, problem solve or troubleshoot deficiencies in shipmentsMaintain an organized department according to specified materials locations and keeps equipment in safe operating condition by performing required inspections and maintenanceParticipates in inventory cycle counts, maintains inventory storage area, and occasionally participates in local area deliveries or pickupsCarry out any additional duties assigned by supervisorCompensation & Benefits The Company also provides employees a full benefits package (includes extended health, dental, life insurance, RRSP, EFAP, LTD etc.)Profit sharing scheme for all employees, eligible twice a yearCompany supplies uniforms and an annual safety boot allowanceThe position offers the opportunity and training to growQualifications Certified forklift operator with knowledge of pallet jacks, double reach truck & counterbalance2+ years supervisory experience, Microsoft Office & SAP knowledge requiredExperience operating in narrow aisle warehouse, valid G driver’s licenseHigh attention to quality standards and solid detail-orientation required Cascades believes in the success of an inclusive organization that values diversity within its team. Use of the masculine in our communications refers equally to both men and women.  All qualified candidates will be considered for this position in a fair manner.
    • mississauga, ontario
    • permanent
     CASCADES Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees throughout North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on. CASCADES FLEXIBLE PACKAGING Cascades Flexible Packaging (CFP) is located in Mississauga, Ontario. The plant operates on a 24/7 basis with a mix of continental rotating shift work. CFP operates single and multi-layer blown film extruders, as well as, two world-class wide web flexo presses that manufacture printed film for a diverse range of end consumer applications.  The plant continuously cultivates its safety program and strives for employee-driven improvements.Job Responsibilities Maintain production standards, comply with SAP requirements, company policies & government safety regulationsLoading and unloading inventory in a safe manner into racks and trailers using lift trucksAssure inbound and outbound shipments are accurately packed/wrapped according to customer specifications and free of damageAssists with inventory cycle counts, maintains a clean and safe work environment, occasionally participates in transport of materials between two warehousesWorks with incoming/outgoing shifts to pass on pertinent information to the current teamSupport department with additional duties assigned by the supervisorCompensation & Benefits The Company also provides employees a full benefits package (includes extended health, dental, life insurance, RRSP, EFAP, LTD etc.)Profit sharing scheme for all employees, eligible twice a yearCompany supplies uniforms and an annual safety boot allowanceThe position offers the opportunity and training to growQualifications Certified forklift operator with knowledge of pallet jacks, double reach truck & counterbalanceExperience operating in narrow aisle warehouse, valid G driver’s licenseMust be able to work a 12-hour monthly rotating schedule, day and night shiftHigh attention to quality standards and solid detail-orientation required Cascades believes in the success of an inclusive organization that values diversity within its team. Use of the masculine in our communications refers equally to both men and women.  All qualified candidates will be considered for this position in a fair manner.
     CASCADES Founded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees throughout North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products that customers have come to rely on. CASCADES FLEXIBLE PACKAGING Cascades Flexible Packaging (CFP) is located in Mississauga, Ontario. The plant operates on a 24/7 basis with a mix of continental rotating shift work. CFP operates single and multi-layer blown film extruders, as well as, two world-class wide web flexo presses that manufacture printed film for a diverse range of end consumer applications.  The plant continuously cultivates its safety program and strives for employee-driven improvements.Job Responsibilities Maintain production standards, comply with SAP requirements, company policies & government safety regulationsLoading and unloading inventory in a safe manner into racks and trailers using lift trucksAssure inbound and outbound shipments are accurately packed/wrapped according to customer specifications and free of damageAssists with inventory cycle counts, maintains a clean and safe work environment, occasionally participates in transport of materials between two warehousesWorks with incoming/outgoing shifts to pass on pertinent information to the current teamSupport department with additional duties assigned by the supervisorCompensation & Benefits The Company also provides employees a full benefits package (includes extended health, dental, life insurance, RRSP, EFAP, LTD etc.)Profit sharing scheme for all employees, eligible twice a yearCompany supplies uniforms and an annual safety boot allowanceThe position offers the opportunity and training to growQualifications Certified forklift operator with knowledge of pallet jacks, double reach truck & counterbalanceExperience operating in narrow aisle warehouse, valid G driver’s licenseMust be able to work a 12-hour monthly rotating schedule, day and night shiftHigh attention to quality standards and solid detail-orientation required Cascades believes in the success of an inclusive organization that values diversity within its team. Use of the masculine in our communications refers equally to both men and women.  All qualified candidates will be considered for this position in a fair manner.
    • scarborough, ontario
    • permanent
    Job DescriptionWe are looking for an experienced Forklift Operator(CounterBalance) to join our Scarborough Coyle division for a day shift.Job ResponsibilitiesThe Forklift Operator reports to the Shipping/Warehouse Supervisor and is responsible for:Retrieve skidsOrganize finished goods to ensure easy access and transit spaceKeep client stock in correct bays (i.e.: DSC)Remove skids not being usedTake scrap cardboard to bailerMaintenance of tow motorEnforcing and adhering to the codes of the Employee Handbook.Ensuring the plant environment is kept tidy and safe.Ensuring the company complies with all Federal, Provincial and Municipal Laws in all actions carried out by the Forklift Driver.Why CascadesCompetitive wages, start at 19.33/hrStraight day shift(6am-2pm)Great benefits package including health, dental & RRSP match Profit sharing schemeDynamic mandates with great potential for professional growthMentoring with experienced professionalsThe possibility of working in a large multinationalCompetitive compensation as well as a wide range of attractive benefitsA workplace of the future where we build a greener worldQualifications1-2 years of experience operating forklift( Counter-Balance - propane) ideally in a manufacturing environmentForklift operator certificate/licenseHigh School Diploma or Equivalent preferred#revealyourpotentialCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men.
    Job DescriptionWe are looking for an experienced Forklift Operator(CounterBalance) to join our Scarborough Coyle division for a day shift.Job ResponsibilitiesThe Forklift Operator reports to the Shipping/Warehouse Supervisor and is responsible for:Retrieve skidsOrganize finished goods to ensure easy access and transit spaceKeep client stock in correct bays (i.e.: DSC)Remove skids not being usedTake scrap cardboard to bailerMaintenance of tow motorEnforcing and adhering to the codes of the Employee Handbook.Ensuring the plant environment is kept tidy and safe.Ensuring the company complies with all Federal, Provincial and Municipal Laws in all actions carried out by the Forklift Driver.Why CascadesCompetitive wages, start at 19.33/hrStraight day shift(6am-2pm)Great benefits package including health, dental & RRSP match Profit sharing schemeDynamic mandates with great potential for professional growthMentoring with experienced professionalsThe possibility of working in a large multinationalCompetitive compensation as well as a wide range of attractive benefitsA workplace of the future where we build a greener worldQualifications1-2 years of experience operating forklift( Counter-Balance - propane) ideally in a manufacturing environmentForklift operator certificate/licenseHigh School Diploma or Equivalent preferred#revealyourpotentialCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men.
    • ottawa, ontario
    • permanent
    Randstad Sourceright is actively recruiting for a Recruitment Marketing & Attraction Strategist. This is a virtual role based out of Canada.   Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), Direct Sourcing and Blended Workforce Solutions. The role As the Recruitment Marketing & Attraction Strategist you will be a natural collaborator and leader, strategic thinker, and multi-tasker. Be the recruitment marketing, attraction and programmatic thought-leader and advisor  Design creative and out-of-the-box media and attraction strategies to develop a diverse and robust candidate pipeline Develop and lead strategies for clients supported by the wider team - creative, media procurement, employer branding specialists Develop and maintain strong relationships with the relevant clients, leadership, sourcing and delivery teams What do we need from you? Experience in a similar role in-house or agency A deep understanding of delivering successful media and recruitment marketing programs  An outstanding understanding of SEA, PPC and Display Great relationship, consultative and influencing skills Exceptional presentation skills including creating outstanding decks Able to think strategically and see the big picture  A Bachelor's degree is preferred but not essential Team management experience is desirable What will we offer you? A great environment and work/life balance: rated 4.4 on Glassdoor - the industry highest A portfolio of brands, industries and clients to explore whilst you advance your career Competitive salary and total compensation package The Team: Talent Marketing Our teams have decades of experience in talent marketing and employer branding. We come from academic and professional backgrounds in marketing, anthropology, culture, digital and branding. In a sector where many people improvise, we combine art, technology and science to produce and measure unique attraction strategies for our clients across the globe. Are you a CAT person? Before applying, ask yourself if curiosity is one of your strong points? The Talent Marketing team sits within the CAT - Customer Acceleration Team which covers five specialized areas that work in close partnership with Clients, Sales, Delivery, Account Management and Randstad enterprise operating companies. Our obsession is accelerating our clients' talent strategy for their business growth. We see the possible in each opportunity, always searching for the next goal to achieve, the next solution, the next eureka moment. We are all different - different professions, skills, personalities, cultures, backgrounds - but together we share ONE DNA: curiosity, creativity, a sharp mind and a gift for measurable results. Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.  Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. ###e###  
    Randstad Sourceright is actively recruiting for a Recruitment Marketing & Attraction Strategist. This is a virtual role based out of Canada.   Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), Direct Sourcing and Blended Workforce Solutions. The role As the Recruitment Marketing & Attraction Strategist you will be a natural collaborator and leader, strategic thinker, and multi-tasker. Be the recruitment marketing, attraction and programmatic thought-leader and advisor  Design creative and out-of-the-box media and attraction strategies to develop a diverse and robust candidate pipeline Develop and lead strategies for clients supported by the wider team - creative, media procurement, employer branding specialists Develop and maintain strong relationships with the relevant clients, leadership, sourcing and delivery teams What do we need from you? Experience in a similar role in-house or agency A deep understanding of delivering successful media and recruitment marketing programs  An outstanding understanding of SEA, PPC and Display Great relationship, consultative and influencing skills Exceptional presentation skills including creating outstanding decks Able to think strategically and see the big picture  A Bachelor's degree is preferred but not essential Team management experience is desirable What will we offer you? A great environment and work/life balance: rated 4.4 on Glassdoor - the industry highest A portfolio of brands, industries and clients to explore whilst you advance your career Competitive salary and total compensation package The Team: Talent Marketing Our teams have decades of experience in talent marketing and employer branding. We come from academic and professional backgrounds in marketing, anthropology, culture, digital and branding. In a sector where many people improvise, we combine art, technology and science to produce and measure unique attraction strategies for our clients across the globe. Are you a CAT person? Before applying, ask yourself if curiosity is one of your strong points? The Talent Marketing team sits within the CAT - Customer Acceleration Team which covers five specialized areas that work in close partnership with Clients, Sales, Delivery, Account Management and Randstad enterprise operating companies. Our obsession is accelerating our clients' talent strategy for their business growth. We see the possible in each opportunity, always searching for the next goal to achieve, the next solution, the next eureka moment. We are all different - different professions, skills, personalities, cultures, backgrounds - but together we share ONE DNA: curiosity, creativity, a sharp mind and a gift for measurable results. Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.  Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. ###e###  
    • london, ontario
    • permanent
    If you are a Recruitment Marketing/Attraction Specialist looking for that next challenge, we have just the right opportunity for you at Randstad Sourceright. This is a virtual role for someone based in Canada.   About Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), Direct Sourcing and Blended Workforce Solutions. The role Be the recruitment marketing, attraction and programmatic expert from set-up to tracking to reporting Implement and manage creative and out-of-the-box media and attraction strategies to develop a diverse and robust candidate pipeline Develop and lead media plans for clients supported by the wider team - strategists, creative, media procurement, employer branding specialists Develop and maintain strong relationships with the relevant clients, leadership, sourcing and delivery teams What do we need from you? Experience in a similar role in-house or agency A deep understanding of setting up, tracking and delivering successful media and recruitment marketing programs Deep knowledge of optimize targeting, reach, reporting and efficiency of campaigns A great understanding of SEA, PPC and Display Able to think methodically and see the big picture within the details A natural collaborator, fast and organized thinker, and multi-tasker A Bachelor's degree is preferred but not essential  What will we offer you? A great environment and work/life balance: rated 4.4 on Glassdoor - the industry highest A portfolio of brands, industries and clients to explore whilst you advance your career Competitive salary and total compensation package The team: Talent Marketing Our teams have decades of experience in talent marketing and employer branding. We come from academic and professional backgrounds in marketing, anthropology, culture, digital and branding. In a sector where many people improvise, we combine art, technology and science to produce and measure unique attraction strategies for our clients across the globe. Are you a CAT person? Before applying, ask yourself if curiosity is one of your strong points? The Talent Marketing team sits within the CAT - Customer Acceleration Team which covers five specialized areas that work in close partnership with Clients, Sales, Delivery, Account Management and Randstad enterprise operating companies. Our obsession is accelerating our clients' talent strategy for their business growth. We see the possible in each opportunity, always searching for the next goal to achieve, the next solution, the next eureka moment. We are all different - different professions, skills, personalities, cultures, backgrounds - but together we share ONE DNA: curiosity, creativity, a sharp mind and a gift for measurable results. Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. ###e###
    If you are a Recruitment Marketing/Attraction Specialist looking for that next challenge, we have just the right opportunity for you at Randstad Sourceright. This is a virtual role for someone based in Canada.   About Randstad Sourceright Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), Direct Sourcing and Blended Workforce Solutions. The role Be the recruitment marketing, attraction and programmatic expert from set-up to tracking to reporting Implement and manage creative and out-of-the-box media and attraction strategies to develop a diverse and robust candidate pipeline Develop and lead media plans for clients supported by the wider team - strategists, creative, media procurement, employer branding specialists Develop and maintain strong relationships with the relevant clients, leadership, sourcing and delivery teams What do we need from you? Experience in a similar role in-house or agency A deep understanding of setting up, tracking and delivering successful media and recruitment marketing programs Deep knowledge of optimize targeting, reach, reporting and efficiency of campaigns A great understanding of SEA, PPC and Display Able to think methodically and see the big picture within the details A natural collaborator, fast and organized thinker, and multi-tasker A Bachelor's degree is preferred but not essential  What will we offer you? A great environment and work/life balance: rated 4.4 on Glassdoor - the industry highest A portfolio of brands, industries and clients to explore whilst you advance your career Competitive salary and total compensation package The team: Talent Marketing Our teams have decades of experience in talent marketing and employer branding. We come from academic and professional backgrounds in marketing, anthropology, culture, digital and branding. In a sector where many people improvise, we combine art, technology and science to produce and measure unique attraction strategies for our clients across the globe. Are you a CAT person? Before applying, ask yourself if curiosity is one of your strong points? The Talent Marketing team sits within the CAT - Customer Acceleration Team which covers five specialized areas that work in close partnership with Clients, Sales, Delivery, Account Management and Randstad enterprise operating companies. Our obsession is accelerating our clients' talent strategy for their business growth. We see the possible in each opportunity, always searching for the next goal to achieve, the next solution, the next eureka moment. We are all different - different professions, skills, personalities, cultures, backgrounds - but together we share ONE DNA: curiosity, creativity, a sharp mind and a gift for measurable results. Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. ###e###
    • toronto, ontario
    • permanent
    Description Appartenir à Air Canada, c’est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l’avant-garde du transport aérien de passagers.  Le poste se situe près de l'Aéroport international Pearson de Toronto. Un emploi permanent à temps plein est de 40 heures par semaine et un emploi permanent à temps partiel peut être programmé pour un minimum de 20 heures et un maximum de 32 heures par semaine. Le salaire actuel est de 16$ l'heure, conformément à la convention collective.Résumé des fonctionsLa principale fonction d'un agent du Service Concierge à Air Canada consiste à permettre à nos clients à forte valeur de vivre une expérience des plus agréables à l'aéroport.Ce rôle englobe tous les points essentiels du service offert aux clients à forte valeur, comme l'enregistrement, les salons Feuille d'érable et les services personnels traditionnels.Le poste s'inspire du service de conciergerie d'un hôtel cinq étoiles.Les tâches qui seront confiées au titulaire du poste varieront d'un jour à l'autre, selon les divers besoins de nos clients à forte valeur de statut supérieur.Un agent du Service Concierge se montre toujours serviable, donne toujours suite à une demande et adopte toujours la bonne attitude. L'agent du Service Concierge veille au confort de nos clients à forte valeur et les traite avec tous les égards voulus, simplement en faisant tout le nécessaire pour eux.Activités principales de l'agent du Service ConciergeRelever et examiner les réservations des clients de statut supérieur et de Classe affaires internationale, avant le départ ou l'arrivée de leur vol, pour s'assurer que toutes leurs demandes de services spéciaux ont été traitées.Assurer la parfaite continuité des services pendant tout le voyage en communiquant par le réseau mondial des agents du Service Concierge d'Air Canada.Accueillir et aider tous les clients à forte valeur ou de prestige.Apporter son aide aux clients qui ont des besoins spéciaux.Faire le suivi des correspondances et prendre des mesures proactives pour modifier les réservations, au besoin.Collaborer étroitement avec le service de réservations Air Canada Super Élite et les Relations clientèle pour répondre aux besoins des clients Air Canada Super Élite et régler les manquements au service.Tenir à jour la bibliothèque de documents de référence des agents du Service Concierge et le registre quotidien.Établir un réseau de spécialistes et de ressources pouvant contribuer à répondre aux diverses demandes de nos clients de statut supérieur.Qualifications Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste. Technique :La connaissance et l'expérience en tant qu'agent de vente et de service à la clientèle d'un aéroport seraient considérées comme un atout.Une connaissance supérieure de l'information sur les services des compagnies aériennes et des procédures aéroportuaires serait considérée comme un atout.Connaissance approfondie des attractions, événements, hôtels, restaurants et services de la ville.Une expérience de la billetterie serait considérée comme un atout.Comportemental :Vaccination contre la COVID-19 requise d’ici le 31 octobre 2021Excellentes compétences en matière de service à la clientèle.Forte volonté de dépasser constamment les attentes des clients tout en offrant un service personnalisé.Attitude proactive et responsable dans la résolution de problèmes avec des solutions créatives.Bon sens du jugement pour trouver un équilibre entre les intérêts des clients et la politique de l'entreprise.Compétences supérieures en matière de leadership et de relations humaines, avec une capacité avérée à travailler en équipe.Motivé(e) et capable de travailler sous pression tout en gérant plusieurs tâches en même temps.Toilette impeccable, excellent sens de l'organisation, grand souci du détail.Excellente fiche de présence.Volonté et capacité de travailler en équipe.Exigences linguistiquesCe poste exige une bonne maîtrise de la langue.  La priorité sera accordée aux candidats maîtrisant parfaitement l'anglais et le français.Les candidats parlant couramment l'anglais, le français et une ou plusieurs des langues suivantes seront également considérés : Japonais, coréen, cantonais, mandarin, espagnol, italien, allemand, arabe, hébreu, portugais ou grec.Diversité et inclusion Air Canada est fermement engagée à l'égard de la diversité et de l'inclusion et vise à créer un milieu de travail sain, accessible et enrichissant qui met en valeur les contributions uniques des employés au succès de notre entreprise. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous accueillons les candidatures de tous pour nous aider à constituer un effectif diversifié qui reflète la diversité de nos clients et des collectivités dans lesquelles nous vivons et que nous servons. Air Canada remercie tous les candidats de leur intérêt ; toutefois, nous ne communiquerons qu'avec les personnes sélectionnées pour poursuivre le processus.
    Description Appartenir à Air Canada, c’est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l’avant-garde du transport aérien de passagers.  Le poste se situe près de l'Aéroport international Pearson de Toronto. Un emploi permanent à temps plein est de 40 heures par semaine et un emploi permanent à temps partiel peut être programmé pour un minimum de 20 heures et un maximum de 32 heures par semaine. Le salaire actuel est de 16$ l'heure, conformément à la convention collective.Résumé des fonctionsLa principale fonction d'un agent du Service Concierge à Air Canada consiste à permettre à nos clients à forte valeur de vivre une expérience des plus agréables à l'aéroport.Ce rôle englobe tous les points essentiels du service offert aux clients à forte valeur, comme l'enregistrement, les salons Feuille d'érable et les services personnels traditionnels.Le poste s'inspire du service de conciergerie d'un hôtel cinq étoiles.Les tâches qui seront confiées au titulaire du poste varieront d'un jour à l'autre, selon les divers besoins de nos clients à forte valeur de statut supérieur.Un agent du Service Concierge se montre toujours serviable, donne toujours suite à une demande et adopte toujours la bonne attitude. L'agent du Service Concierge veille au confort de nos clients à forte valeur et les traite avec tous les égards voulus, simplement en faisant tout le nécessaire pour eux.Activités principales de l'agent du Service ConciergeRelever et examiner les réservations des clients de statut supérieur et de Classe affaires internationale, avant le départ ou l'arrivée de leur vol, pour s'assurer que toutes leurs demandes de services spéciaux ont été traitées.Assurer la parfaite continuité des services pendant tout le voyage en communiquant par le réseau mondial des agents du Service Concierge d'Air Canada.Accueillir et aider tous les clients à forte valeur ou de prestige.Apporter son aide aux clients qui ont des besoins spéciaux.Faire le suivi des correspondances et prendre des mesures proactives pour modifier les réservations, au besoin.Collaborer étroitement avec le service de réservations Air Canada Super Élite et les Relations clientèle pour répondre aux besoins des clients Air Canada Super Élite et régler les manquements au service.Tenir à jour la bibliothèque de documents de référence des agents du Service Concierge et le registre quotidien.Établir un réseau de spécialistes et de ressources pouvant contribuer à répondre aux diverses demandes de nos clients de statut supérieur.Qualifications Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste. Technique :La connaissance et l'expérience en tant qu'agent de vente et de service à la clientèle d'un aéroport seraient considérées comme un atout.Une connaissance supérieure de l'information sur les services des compagnies aériennes et des procédures aéroportuaires serait considérée comme un atout.Connaissance approfondie des attractions, événements, hôtels, restaurants et services de la ville.Une expérience de la billetterie serait considérée comme un atout.Comportemental :Vaccination contre la COVID-19 requise d’ici le 31 octobre 2021Excellentes compétences en matière de service à la clientèle.Forte volonté de dépasser constamment les attentes des clients tout en offrant un service personnalisé.Attitude proactive et responsable dans la résolution de problèmes avec des solutions créatives.Bon sens du jugement pour trouver un équilibre entre les intérêts des clients et la politique de l'entreprise.Compétences supérieures en matière de leadership et de relations humaines, avec une capacité avérée à travailler en équipe.Motivé(e) et capable de travailler sous pression tout en gérant plusieurs tâches en même temps.Toilette impeccable, excellent sens de l'organisation, grand souci du détail.Excellente fiche de présence.Volonté et capacité de travailler en équipe.Exigences linguistiquesCe poste exige une bonne maîtrise de la langue.  La priorité sera accordée aux candidats maîtrisant parfaitement l'anglais et le français.Les candidats parlant couramment l'anglais, le français et une ou plusieurs des langues suivantes seront également considérés : Japonais, coréen, cantonais, mandarin, espagnol, italien, allemand, arabe, hébreu, portugais ou grec.Diversité et inclusion Air Canada est fermement engagée à l'égard de la diversité et de l'inclusion et vise à créer un milieu de travail sain, accessible et enrichissant qui met en valeur les contributions uniques des employés au succès de notre entreprise. En tant qu'employeur souscrivant au principe de l'égalité d'accès à l'emploi, nous accueillons les candidatures de tous pour nous aider à constituer un effectif diversifié qui reflète la diversité de nos clients et des collectivités dans lesquelles nous vivons et que nous servons. Air Canada remercie tous les candidats de leur intérêt ; toutefois, nous ne communiquerons qu'avec les personnes sélectionnées pour poursuivre le processus.
    • toronto, ontario
    • permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Toronto Pearson International Airport, Toronto.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Mandatory Covid-19 Vaccination Required as of October 31st 2021Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Toronto Pearson International Airport, Toronto.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Mandatory Covid-19 Vaccination Required as of October 31st 2021Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    • guelph, ontario
    • permanent
    Are you looking for an exciting opportunity to impact the lives of others in a positive way? We are looking for an Assistant Branch Manager for our Skilled Trades Division for the Waterloo Region and Surrounding area. This role will position you for future growth in the organization by allowing you to demonstrate your business acumen, ability to lead others and develop your recruitment and sales skills. What do we have to offer you? Better than industry-standard compensation Uncapped bonus potential (seriously – it’s amazing) An INCREDIBLE benefits plan (Health Spending account PLUS paramedical coverage) Opportunities to advance RRSP matching up to 4% 100% Matching on company purchased shares (maximum of 5%) 3-week vacation in your first year, 4 weeks after two years 12 Care days annually Paid volunteer time Summer half days Company cell phone provided along with a laptop and monitor for extra viewing $500 ergonomic benefit paid out after 3 months Work hybrid from home/office Your main responsibilities will include: Achievement of branch budget by networking with both Talent and Employers Developing plans based on real-time KPI’s Development of your employees Actively participating in client retention and growth strategies Drive new business development Training new branch associates Networking with employers of choice Sourcing Talent using a variety of methods Engaging in real-time coaching with your colleagues Taking the time to ensure a proper understanding of Talent goals Maintain active communication with Talent Maintain appropriate records of billing and hours worked Advising clients using your market knowledge Implementing marketing campaigns specific to your market Understanding of Skilled Trades and their importance in our everyday lives You bring to the table: A minimum of 12 months experience in a Staffing Consultant role A post-secondary education (ideally Business) Track record of achieving sales targets Ability to coach/mentor others Strategic mindset Excellent communication, problem-solving skills, and team orientation Demonstrated resilience in previous roles Previous experience within the staffing industry is an asset Reliable transportation    Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.   ###e###
    Are you looking for an exciting opportunity to impact the lives of others in a positive way? We are looking for an Assistant Branch Manager for our Skilled Trades Division for the Waterloo Region and Surrounding area. This role will position you for future growth in the organization by allowing you to demonstrate your business acumen, ability to lead others and develop your recruitment and sales skills. What do we have to offer you? Better than industry-standard compensation Uncapped bonus potential (seriously – it’s amazing) An INCREDIBLE benefits plan (Health Spending account PLUS paramedical coverage) Opportunities to advance RRSP matching up to 4% 100% Matching on company purchased shares (maximum of 5%) 3-week vacation in your first year, 4 weeks after two years 12 Care days annually Paid volunteer time Summer half days Company cell phone provided along with a laptop and monitor for extra viewing $500 ergonomic benefit paid out after 3 months Work hybrid from home/office Your main responsibilities will include: Achievement of branch budget by networking with both Talent and Employers Developing plans based on real-time KPI’s Development of your employees Actively participating in client retention and growth strategies Drive new business development Training new branch associates Networking with employers of choice Sourcing Talent using a variety of methods Engaging in real-time coaching with your colleagues Taking the time to ensure a proper understanding of Talent goals Maintain active communication with Talent Maintain appropriate records of billing and hours worked Advising clients using your market knowledge Implementing marketing campaigns specific to your market Understanding of Skilled Trades and their importance in our everyday lives You bring to the table: A minimum of 12 months experience in a Staffing Consultant role A post-secondary education (ideally Business) Track record of achieving sales targets Ability to coach/mentor others Strategic mindset Excellent communication, problem-solving skills, and team orientation Demonstrated resilience in previous roles Previous experience within the staffing industry is an asset Reliable transportation    Randstad Canada’s Equity, Diversity & Inclusion Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.  In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.   ###e###
    • scarborough, ontario
    • permanent
    Job Description Reporting to the Logistics Supervisor, this position is responsible for transporting goods to and from Customers in a safe and efficient manner.  Job ResponsibilitiesThe successful candidate will be responsible for the followingOperate a tractor-trailer as directed that transports between our facility and multiple destinations;Prepare, receive and provide appropriate documentation for the delivery and/or pick-up of goods to ensure timely service;Load, secure, unload and deliver cargo in accordance with Customer needs and Company policies;Maintain satellite or telephone contact with the Logistics Team to receive delivery/pick up instructions or notices of changes in route or schedule to meet customer needs;Maintains a Drivers Daily Log and cargo control in accordance with Federal and Provincial regulations and company needs;Responsible for daily inspection of vehicle, ensuring proper function of all safety related features of the vehicle at all times; Refueling as needed;Ensures compliance with set policies and procedures within ISOOther duties as requested by the Logistics Supervisor QualificationsValid AZ license and CVOR in good standing;Comfortable with steady night shift(10pm -6am)Minimum three years driving experience;Strong understanding of Health & Safety Rules and Regulations; Knowledge of Ministry of Transportation Ontario regulations;Ability to prioritize many tasks and execute results, which will promote customer satisfaction;Ability to deal with conflict, stress and time constraints in an efficient, professional, courteous manner;Strong oral and written communication skills; Experience with transport satellite communication systems#revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men.About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
    Job Description Reporting to the Logistics Supervisor, this position is responsible for transporting goods to and from Customers in a safe and efficient manner.  Job ResponsibilitiesThe successful candidate will be responsible for the followingOperate a tractor-trailer as directed that transports between our facility and multiple destinations;Prepare, receive and provide appropriate documentation for the delivery and/or pick-up of goods to ensure timely service;Load, secure, unload and deliver cargo in accordance with Customer needs and Company policies;Maintain satellite or telephone contact with the Logistics Team to receive delivery/pick up instructions or notices of changes in route or schedule to meet customer needs;Maintains a Drivers Daily Log and cargo control in accordance with Federal and Provincial regulations and company needs;Responsible for daily inspection of vehicle, ensuring proper function of all safety related features of the vehicle at all times; Refueling as needed;Ensures compliance with set policies and procedures within ISOOther duties as requested by the Logistics Supervisor QualificationsValid AZ license and CVOR in good standing;Comfortable with steady night shift(10pm -6am)Minimum three years driving experience;Strong understanding of Health & Safety Rules and Regulations; Knowledge of Ministry of Transportation Ontario regulations;Ability to prioritize many tasks and execute results, which will promote customer satisfaction;Ability to deal with conflict, stress and time constraints in an efficient, professional, courteous manner;Strong oral and written communication skills; Experience with transport satellite communication systems#revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men.About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 

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