Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
about Randstad
Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse, and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.
about Randstad Global Capability Center
Randstad Global Capability Center is responsible for strategic delivery for Randstad markets and businesses globally. Through our centers of excellence of talent services, human resources, finance, IT, and marketing, the Global Capability Center is a high growth and acceleration enabler as we become the world’s most equitable and specialized talent company. To realize this goal, we are expanding and strengthening our finance capability center and this role specializes in managing timesheet and expense management framework for our mid office team
For our mid-office team, we are looking for talented individuals to support our mid-office operations team. You will be responsible for processing mid-office administrative tasks related to the placement of talent in the right role and for the right client, and checking and processing various types of timecards. By doing this, you are ensuring that our talent can start working, will receive their correct salaries and that our clients receive their correct invoices on time. In this role you contribute directly to talent and client satisfaction as well as to the financial success of the company.
In this role, you will have a clear set of responsibilities. However, as our organization is constantly evolving, you may be asked to contribute to projects or tasks not explicitly outlined in this job description. We value a flexible mindset and the ability to look beyond your core remit.
What will you do?
Accurate and timely processing of various timesheet and expense declarations and/or uploads, including hours, travel expenses, and other expenses.
Receiving, checking and accurate and timely processing of placements for various types of concepts, e.g. staffing & inhouse, payrolling, suppliers. This includes the creation of new placements, modification, correcting and cancelling of placements.
Receiving, calculating, and processing sick leave allowances to ensure timely and accurate reflection in the talent salaries and client invoicing.
Teaming up with your colleagues in the onshore and offshore teams to divide the work, ensure daily and weekly targets are met and issues are addressed proactively, thereby contributing to a smooth and efficient mid-office administration.
Editing and analyzing talent and client data, mainly in excel or google sheets, to support the timesheet & expense management processes.
Your responsibilities
Overall: take ownership for a timely and accurate processing of the administrative processes around talent placement and timesheet & expense management. This requires a pro-active and critical eye: carrying out your work with accuracy and within SLA, signaling things that are not in order or on time, follow-up with stakeholders, proactively reach out to colleagues or supervisor when things are not clear. You are aware that when processes are delivered accurately or on time, talent are directly impacted.
Responsible for receiving, checking, completing and processing talent placement requests for various staffing concepts. By this you ensure that the talent can start working and can submit time cards in order to receive a salary.
Responsible for receiving, validating and processing expense declarations to ensure timely and correct payment towards talent and invoicing to clients. You manage your workload effectively, so that daily and weekly targets set for qualitative and timely processing of work items are met.
This means that you need to understand the processes and their inputs and outputs to ensure correct processing.
Input comes from multiple sources which needs to be processed in multiple systems. Checking whether input is correct, follow-up when corrections are needed, chase input with stakeholders when info is not available on time.
Identifying and executing tasks related to continuous improvement.
Possible other, comparable responsibilities that are related to placement and timesheet and expense management.
Key Skills & Competencies
Strong analytical skills and experience of working with data, preferably in Microsoft Office (Excel, Word) and Google Suite products (Gmail, Google Sheets including vlookup and basic formulas, shared drives) Excel or Google sheets.
Ability to organize and prioritize a large variety and volume of tasks to achieve position goals. Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements.
Strong process ownership and accountability to drive positive outcomes for self and the team.
You are extremely meticulous and accurate. No detail escapes your attention.
Ability to work under tight deadlines well and remain calm, even under time pressure.
Ability to respond to customer needs with speed and accuracy with strong focus on customer service excellence.
Troubleshoot, identify and report any potential identified issues.
Ability to multi-task and deliver with excellence is an essential requirement of the role.
Willingness and eagerness to learn; is curious and demonstrates adaptability to accommodate process priorities.
Strong written and oral communication skills. You should be comfortable to reach out to colleagues, supervisors or stakeholders, can explain clearly what the key messages are and deliver business solutions accordingly.
Prior experience of working in salesforce tools is an added advantage.
Education & Other Qualifications (Required and Preferred):
Bachelor’s degree in Commerce
Minimum of 4-5 years of experience in administration / financial accounting / similar work profile
Prior experience of working on work day in timesheet and payrolling is a must
Work Days: Monday to Friday
Daily Hours: 9 hours per day ( includes 1 hour of break each day)
Your development at Randstad:
At Randstad, your growth and development are central. We believe in training talent and offer you an ideal working environment where you learn a lot. You will receive plenty of training opportunities and development chances. We are happy to discuss your ambitions with you and look together at the direction in which you want to develop. You contribute to new developments and the continuous improvement of our services.
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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