MSP Talent Advisor (Toronto)
The MSP Talent Advisor will be responsible for owning and growing the MSP program across Canada, with a strong focus on governance of the blue-collar manufacturing business, account expansion for white-collar & creative, stakeholder engagement, and program build-out.
This role requires a highly independent professional who can operate autonomously, build relationships, and identify growth opportunities within an established global beauty account.
Key Responsibilities
Account Ownership & Growth
... - Own the end-to-end MSP program across Canada, acting as the primary point of contact for all stakeholders
- Drive account growth by identifying opportunities to bring external agency or rogue spend under the MSP program
- Partner closely with hiring managers and HR business partners to increase program adoption and utilization
- Proactively identify gaps, trends, and opportunities within the workforce strategy
Stakeholder Engagement & Relationship Management
- Build and maintain strong relationships with hiring managers, HR, and client leadership
- Act as a trusted advisor, providing insights on hiring trends, market dynamics, and workforce strategies
- Influence stakeholders to align with MSP processes and best practices
Program Implementation & Build-Out
- Support the build and evolution of the MSP program, including process creation and optimization
- Operate with a high level of autonomy in establishing structure, workflows, and best practices
- Contribute to new implementations and ongoing program enhancements
Operational Oversight & Governance
- Oversee governance for blue-collar manufacturing sites (approx. 15–20% of role), including vendor management and escalations
- Ensure compliance with MSP processes, service delivery standards, and contractual expectations
- Serve as an escalation point for operational issues and drive resolution
Collaboration with Global Teams
- Partner with US-based leadership and global teams to ensure alignment and consistency across regions
- Translate global strategy into effective local execution
Qualifications & Experience
- 3-5 years of experience in MSP, RPO, staffing, or workforce solutions
- 2 years working within an MSP
- Full-cycle recruitment experience
- Proven experience in account management, stakeholder engagement, and program ownership
- Demonstrated success in business development or account growth within an existing client (warm BD)
- Experience with new implementations, program build-outs, or scaling operations strongly preferred
- Ability to work independently and drive outcomes in an evolving environment
- Strong influencing and communication skills
Key Competencies
- Highly proactive and self-directed
- Strong relationship builder with the ability to influence without authority
- Commercially minded with a focus on growth and opportunity identification
- Structured and process-oriented, with strong organizational skills
- Adaptable and comfortable operating in ambiguity
Location & Travel Requirements
- Must be based in or near Toronto, Canada, with the ability to commute to:
- Toronto office
- Scarborough and Markham sites (as needed)
- Initial on-site presence of 2–3 days per week, transitioning to 1–2 days per week
- Monthly site visits required
What Success Looks Like
- Increased adoption and expansion of the MSP program across Canada
- Strong relationships with hiring managers and HR partners
- Improved hiring outcomes and program efficiency
- Successful identification and conversion of external spend into MSP-managed activity
- Effective program governance and stakeholder satisfaction
Pay range: 70,000-85,000
Randstad Canada’s Equity, Diversity & Inclusion Statement
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
